I had a squeeze-me-in appointment, and got in pretty close to the appointed time, with a very small…read morewait in the examination room. Dr. Rosenblum is personable and an excellent clinician. He had viewed my CT scans online when I was in the ER, so he knew my case. He examined, then presented the options and his recommendation. And we were on our way. Today he fixed my orbital blowout (yeah, that's what they call it) at Missouri Baptist Medical Center. Dr. Rosenblum came to see me prior to surgery, and not a lot of surgeons do that. A fabulous personal touch. He was friendly, yet all business and entirely professional. He came in saying, "You look great with your broken face," which was a helpful ice-"breaker"!! He reviewed all my pre-op tests results thoroughly along with my whole "chart," was upbeat, and inspired optimism and great trust in his skills. After surgery, he met and talked with my friend who escorted me to Missouri Baptist Medical Center (friend or family for the driving situation is required), and gave her all the particulars, spending a good piece of time to explain everything. Kudos for that!! All-around, a top-notch, first-class physician and surgeon!

I have not hadmyseptu. Repaired or my nasal passages made straighter. Yet. But had my initial appt…read morewith dr. Cristel and his nurses. They were very helpful. And explained everything .. But. I do t remember any of it because of a brain injury. So i guess im in good hands. I trust what dr. Cristel says. Cuz i have broken my nose at one point in 010. Which made my passages very crooked. And i already have tiny nasal passages. I have never been able to breathe in or out of my nose. And if i try? My nostrils close. I thought it was normal. I was born this way... Right? Wrong.. I was nothing nose. Which i love.. But i just cant use it. So my nose? For my whole life has been like an appendix or a gallbladder. I dontknow why its there... But it looks good. My only hopes..... Please do not change the size of my nose by much.. And please let me breathe thru it for once. ...i m excited and scared. Because this is my faché we r talking about doing surgery on.. Everyone sees ur face. Nervous but excited ..

From the owner: At Synergi Facial Surgery, Dr. Robert Cristel provides individualized, evidence-based facial…read moreplastic and reconstructive surgery and general ENT services in two St. Louis County locations in Chesterfieldand Chesterfield Valley as well as a St. Charles County location in O'Fallon,  Missouri.  Artful surgeon Robert Cristel, MD joins Syngergi Facial Surgery and Richard Maack, MD, using the most advanced techniques to restore patients' confidence and revitalize their appearances through a broad range of cosmetic and reconstructive surgeries.  Procedures such as rhinoplasty, blepharoplasty, facelift, lip lift, and neck lift offer long-lasting cosmetic improvements for patients who want to enhance their appearance or counteract the effects of aging in a significant yet natural-looking way. Dr. Cristel is eager to restore your confidence and improve your quality of life. Dr. Cristel also specializes in facial trauma and skin cancer reconstruction, otoplasty, facial implants, and full-spectrum head and neck surgery in adult and pediatric patients.  For patients who aren't ready for or interested in surgery, Synergi Medspa uses the latest injectables and technologies to perform non-surgical cosmetic procedures such as Botox®, dermal fillers, Coolsculpting® fat reduction, laser skin resurfacing, with many other leading-edge options also available. Synergi Facial Surgery and Synergi Medspa provide the highest quality care in a safe environment...

It has been 11 days since my test and no one from Gateway ENT will call me back to discuss the…read moreresults. After a brief office visit with Dr. Hardemann he ordered an MRI which was performed at Mercy Hospital. there were delays in getting the order to the hospital due to, "them not being in their network". After the MRI was finally done, I received the results from Mercy Hospital 2 days later. I don't understand all of the results and have been waiting for Dr. Hardeman or someone from his office to call me back to discuss them. I have called Gateway ENT a number of times but cannot get any information. Very poor followup.

I called today, 5/26/26 to schedule an appointment. Whoever answered the phone option #3 didn't…read moreintroduce herself but was sooo ruuude. Lady, you need a different job away from customer service, that's for sure! Doctors are great, but geeezzz the phone people, need improvement.

The office staff/receptionists were not helpful or attentive in any way. Staff were just sitting…read moreand talking to each other despite me standing there to get checked in for quite awhile.

I will say why I am giving a bad review. I have held back for five years but don't want anyone…read moregoing through all this unnecessarily. My husband was seen by our primary for a sore on his tongue, She wanted him seen immediately (same day) by Dr Xxx an ENT Specialist. He saw Dr. Xxx and Dr said he wasn't really worried about the spot. He only had my husband get a biopsy at my insistence. Results came back and we were told that he wasn't too concerned about it still. That it was'within the margins ' and it was good. That he would see him back in office in a couple weeks. I asked if he was sure about not doing anything. Doc said no he wasn't worried. So next appt , he had to miss forrr Cwork. But got in quickly and dr saw it and it wasn't better but bigger so he gave us a name of a specialist at Barnes Jewish. They did what they could but in few months he passed away from oral cancer that had spread to his lungs and back . But not after having to go through the hell of chemo, radiation, a clinical trial drug therapy , teeth pulled, and a scheduled 4hr surgery that turned into a 15 hour surgery because the few lymph nodes seen prior to surgery had multiplied already all over his mouth, cheek and tongue. These drs did their best. I can not say the same of the ent he was seen by when it started. If he'd of been even a little more aggressive my husband could still be here. Now I lost my husband of 20 years, our 3 children lost a dad and so on. I do not recommend.

This place is a nightmare to deal with. My insurance company even tried to talk to Kyle the billing…read moremanager and he wouldn't call them back. They will say they are working on things for you, but when you call them, they will say they were too busy. I tried to work with them for 2 weeks to get an appointment, but they kept saying they don't take my insurance even though the insurance company called them and told them they are contracted. I would NOT recommend them.

Shelly Lane from Dr. Park's office has walked me through every aspect of what it takes for my…read moreupcoming surgery. She is incredible!

This doctor is the most rude person I've met. At first he was nice until he seen my girlfriends…read moreinsurance. My girlfriend has a lump on her neck and instead of treating her he was rude as hell to her told her he didnt know what was wrong with her and he dont know any doctor that would take her insurance.

I absolutely love Dr. Fierstein. We had trouble finding a local ENT to evaluate my toddler for ear…read moretubes. We couldn't find any doctors in-network within a 50-mile radius who would do surgery on someone her age. He did multiple surgeries for my nephew several years ago so I called and he agreed to see my daughter. His bedside manner is incredible. He is lighthearted and funny. My daughter usually is afraid of older men and she isn't scared of him at all. He made sure I fully understood everything that would happen. He always takes his time to make sure all questions are answered. Due to COVID I had to take her for surgery all by myself and he and his staff were incredibly helpful and kind. We've seen him for three appointments and the surgery and he never disappoints. We drive 1.5 hours one way to see him and will continue to do so as long as we need an ENT.

I've seen multiple sleep specialist and these ones have been head and shoulders above the rest…read more They actually listen to me, use up to date interventions, and are very communicative. I've recently seen them for hearing aids, too; they made the process so smooth for me! Highly recommend them for sleep & hearing issues!

Office experience was not good. Filled out all info electronically as instructed but then was asked…read moreto fill it out again when in the office. Those with lengthy medical history would find this cumbersome, at best. After the hearing test, I had to wait a while to see the physician. I could not wait due to a work commitment. The Hearing Tech said my results were fine so I felt free to carry on my day without seeing the physician for final results. Making money circumvents all other appointments.

I come here to see Cynthia Emily PA-C. She is very friendly and knowledgeable and she listens to…read moreall your questions genuinely. She explains in a manner to where you can understand the medical terminology. The office setting is beautiful and calming. The assistants and receptionist is very friendly and approachable. This review is only not a five due to the wait time. I had to wait over 30 min to be seen and that is never acceptable. Overall great office .

I just want to say a whole hearted thank you to everyone at St. Louis sinus center, Dr. Gould and…read morehis team. Everyone, every step of the way made my sinuplasty and turbinate reduction a great experience. Pre-op to post-op, every member of the team was attentive, friendly, and simply top notch. I am so happy I finally did this!

I saw Dr Page and had a nice visit overall. Reception had my referral, (I checked), the nurse…read morepatiently went over all my medication except I didn't get her name. Dr Page diagnosed me within 15 minutes and set up treatment. No negative experience.

They never answer the phone it is so difficult to get anyone on the line. When I call an office I…read moreshould be able to speak with someone and not sadly have to leave voicemails.