Incredibly disappointed with the front desk staff and policies at Meramec Dermatology. I initially…read morechose them because of their Arnold location and working with kids, but they only accept new patients or children at their Sunset Hills office, which is a far drive for us. Because they don't offer after-school slots for new patients (the latest they offer is 2:30 PM), I had to arrange classroom coverage to leave work early as a teacher, and pull my daughters out of school. After dealing with school delays, traffic, and difficult parking, we walked into the office at 2:40 PM for our 2:30 PM appointment. The receptionist was on the phone, and when she finally acknowledged us at 2:41pm, she rudely informed me that they would not see us because we were past their 10-minute grace period by one minute. We were literally one minute late with two young kids in tow. I understand the need to stay on schedule, but to turn away a new patient who waited over a month for an appointment--and who clearly rushed to get there--over sixty seconds is completely rigid and lacking in basic customer service. We will not be back and I recommend looking elsewhere if you want an office that values its patients' time and effort.

Always a quick and easy appointment. The office is very efficient and all staff is professional.read more

My Family and myself have been going to Hometown Family Medical for years. Renée and her nurse…read moreMelissa are both very supportive and extremely helpful. My son has had multiple medical issues, including heart problems. After repeated visits to the "specialist" for children, Renee was the only doctor to diagnose him and cure multiple problems including, ear infections, strep throat, staph infections, and other respiratory problems. She is one of the best doctors I've had the pleasure to visit in years. I appreciate her dedication to helping others and her ability to make sure others feel safe around the community ( I was told my son had a "rash" by the children (professionals) when he had a severe staphylococcus infection)

Love the care I receive at this office. I highly recommend this practice. Everyone is friendly and…read morehelpful.

I work at a Residential Care facility in Festus and we have seen Dr. Loucks for 9 years, this…read moreoffice and the staff there are the best in the business. It is family owned and you can see that in everything they do. 10/10 if I could give it.

Went there to see if I had foot fungus because of toenail thickness and pain. Took a small clipping…read moreof a toenail to send off to a lab...That was 3 months ago, haven't heard a word from them. I strongly suggest to not even try to bill me because of negligence of care and communication. Save yourself the money and see a REAL doctor. Very unprofessional establishment.

Very caring dentist I was made comfortable during my visit. I would recommend this company Arnold…read moreDental Art to anyone.

Dr. Leon and his staff are very professional and very kind. They'll help you with all your needs. I…read morelove the fact that they take their time with each patient and discuss their needs. If you dont understand anything don't worry they explain it again... I love it.

Bottom Line Up Front: I would, without a doubt, recommend Dr. Selliyan and Dr. Pfeiffer to anyone…read morewho is looking for an ophthalmologist. I have been going to South County Eye Care for years. I am a diabetic and would not trust my eyes with anyone else. Dr. Becker was patient and kind. He always had time to listen to my concerns. Everything that was great in Dr. Becker (he retired) is also great in Dr. Selliyan and Dr. Pfeiffer. I recently had cataracts removed and they went out of their way to reassure me that the procedures would be quick (10 Minutes) and I wouldn't feel a thing (I didn't). The staff was incredibly helpful, explaining what the insurance would cover, what the aftercare instructions would be and were patient with me during my follow-up visits.

Do not waste your time with this place. Staff is extremely unprofessional, they mislead patients…read moreregarding insurance and benefits, then send bills. When you call to speak to the administrator, she is extremely rude, dismissive, and ended up hanging up on me mid-sentence. Go somewhere else!

They do not ever answer the phone and when they do they are condescending. The nurses for the dr…read morewill never call you back. Front office people gossip about others and patients in waiting room can hear them. Dr Coleman is great but he needs new staff that actually want to work

Never had a a follow-up with the doctor after treatments. Follow up visit was only with the NP…read more Office experience: always had to leave a message sometimes a couple times before I got a call back. Any questions went through a chain of office staff and information was lost along the way. Not at all a good experience for me.

I am keeping my 5-star review for my first official visit as it was great…read more 7:00 AM appointment and I was surprised to enter a pretty full parking lot. I went in and sat in an also full waiting room. Just there a couple of minutes when one of the staff started calling names to confirm who was there. Right after they started calling people back to their appointments. I was the last one to arrive but I got called back as well. Hayley was my Hygienist and she led me to one of the rooms to get going. She asked a few questions and made notes in my chart, she was super friendly and we got to know each other a little as my appointment went on. Since it was my first official visit and cleaning, I needed a full round of x-rays, something I dread at the dentist office. It was pain free and quick so amazing! The whole process was easy and pleasant. The office is super nice and all of the staff are so personable. When Dr. Welker came in and reviewed everything with me, he took his time, didn't seem rushed, and answered all my questions. When I was done, I got a review of the plan of action for my issues with a cost break down and all information printed for me to take with me. This practice is family focused and it shows in all the things they do. I am really glad I was directed here when I decided to change dentists,

This place is so cute, the staff is so nice, the Dentist is so knowledgeable as well as his…read moreassistant! On top of it..... my birthday was a couple of days away they only knew by paying attention to detail. I have never been here before and after my teeth cleaning the front desk lady went across the street and got me a cupcake and birthday card!!! I will forever be a client!!!!

I'm not sure what my doctor's name was but she was unable to print a copy of my retinal scan. As a…read morediabetic, I have been keeping copies of these images for years, for trend analysis and to provide to my primary care physicians and flight surgeons. She told me she didn't know how to provide a copy for me and that my other doctors wouldn't know what they were looking at anyway. I found this very unprofessional and unresponsive to a patient's needs/request. This was the first time my request has been denied. Since there are so many optometrists/ophthalmologists to choose from, I will be taking my business elsewhere

Every appointment time is busted. I waited for an eye checkup for 45 minutes after my appointment…read morestart time and realized I was excited that it was one of the quicker ones. So if you really don't mind sitting in a room for an hour when you have set an appointment time, then this place is the one for you. I'm thinking about getting lasik just to stop going to the eye doctor.