I saw the PA Erica. I felt I wasn't listen to. She kept focusing on my Asthma instead of the real…read morereason I was there. She put in my notes I had shortness of breath which was a lie. Insurance upcoming? I don't know but I won't be back! Also one lady in the front office is very rude. No one explains anything to patients. ​​I meant insurance "upcoding?" I was there for a rash. I have NO issues with my Asthma. I am very disappointed.

I came for my apt today with Erica. I was asked by the receptionist for my credit card as it was…read moreneeded to be on file. I asked, why and was told I had a balance of $50. I asked why? I was told I missed an apt. I didn't have it in my planner & probably did miss in error. I was told if I didn't provide them with a credit card, I could "not" see the doctor today or get my allergy shot. I was told I could reschedule today to later in the month which I did. I was told that if I did not provide them with my credit card number by close of business today, my apt for later in the month would be cancelled. I asked if I could discuss this with Erica & was told, I couldn't go through those door without providing my credit card number. I said I had errands to run and had to think on this. I was told they would call me at 3 PM. I wasn't home & the message I got on my recorder said that since I didn't provide my credit card, my apt they gave me today for 24 Feb was cancelled. I would like to comment that I've been a patient for at least 15 years. I said it was a hardship to pay the $50 & asked if the fee could be waived. The girl left the desk and came back and said, NO. I'm having quite a few medical problems right now and it would have been helpful to either waive the fee or at least let me make payments in increments. I have many doctors in the BJC network here in IL & in MO & have never been asked that I have a credit card on file. Being turned away today caused me confusion as to what was really important in the medical field - why men & women become doctors? Is it only for the "money" or is it to "treat patients"? I feel the staff was not willing to discuss "options" other than having my credit card on file & payment immediately? I left a bit stunned as if I didn't have a voice in my healthcare. Now, I find myself looking for a new allergy doctor as I can't go back here - unless - I have my credit card number on file & pay this $50 fee. I'm 80 years old. I have one income. I am frugal. I left today with feelings of "what is the value of my life" when it comes to dollar and cents? Apparently, the answer is dollars and cents. Not the welfare of the patient. I was surprised of the outcome of today's events as I came to the office for my appointment, & if seen by the doctor today, it meant the allergy center would have made money on my doctor visit as well as my allergy shot. Sometimes, it pays to use commonsense & have a common-ground regarding doctor/patient relationships. I feel I have to find a new allergist who's top priority is the "patient" and not just the "dollars".

Have been going to Dr. Reiss for years. During my first visit, when I had a contact dermatitis rash…read moreso aggravatingly itchy that it kept me awake at night and all but destroyed my daytime productivity, Dr. Reiss put her hand on my shoulder ... on the rash. Such a compassionate gesture, so humanizing when I felt like a leper, I've never forgotten it. For allergy-induced coughs/hacking, hoarseness, drippy nose and other garden-variety (literally, since I now garden covered head-to-toe, even with elbow-length gardening gloves) reactions, Dr. Reiss has always helped me, always made me feel worlds better. She prescribes as needed, listens and reacts with compassion. Top-notch at every single one of our medical encounters.

Horrible! Our doc was Mercy and when clinic closed moved to AAFA. They will not answer the phones…read moreto make a simple appt. Communication a joke. They don't return calls and app to communicate is equally ineffective. After 15 years we're gone. Lazy incompetent rude staff. They work NOT to work.

In my long belabored quest of sinus pain and other maladies, one of my stops to feeling human again…read moretakes me to an allergist. This office is on the first floor so park in the back or take the stairs down. From the website: "We are a unique office and comprehensive resource for the diagnosis and treatment of children and adults with allergic conditions. " The older receptionist was polite but the young receptionist(?) as I left was not very polite, young gal she was, and was talking away while the doctor was patiently waiting for her to stop talking about some sort of gossip(no really it was lol) so he could give her information about my check out. She of course screwed up and did not sign me up for their online service that allows you to email the doctor etc.. The doctor was fantastic! Dr. Michael Borts, M.D. was thorough and patient. I was very impressed with his demeanor and his ability to communicate to a patient (me) so clearly. Usually doctor's just use vague terms and then don't leave you fully prepared for when another doctor asks for what tests were done or why or any information that might be helpful. Dr. Michael Borts was perfect. He wanted the whole picture, had helpful suggestions, and laid out a plan for how to precede from there. I finally felt some reassurance that there was a path to getting my many, of late, health problems solved. My only complaint besides the terrible receptionist(?) was that the bathrooms are in the hall outside of the doctor's office. That was a bit odd but it was clean. TLDR: It is a bit of trip out here but Dr. Michael Borts listened, communicated and gave a clear picture of how to precede. I abhor going to the doctor so this is a compliment indeed. My first visit but I found him worth the trip and recommend him this far.

Love Dr. Emmert and greatly appreciate the swiftness and convenience of this office. As I have to…read moreget monthly shots, it's almost painless and easy to work into my schedule on my own time.

Just saw Ashley Emmert, MD for a concern re allergy to antibiotic. She has an office in an older…read morebuilding....which I appreciate, as it helps keep her overhead lower! She did a great exam. She was thorough and down to earth. She seems to have patients of all ages, as reflected by folks in the waiting room. I will happily refer all my friends and customers who need an allergist. She also works some for a local urgent care....which I also like, as I feel it shows a breadth of skill and practice.

The staff is really friendly and I get in and out quickly and painlessly (that includes when I get…read moremy allergy shots). Caring and compassionate staff keeps me coming back. It stinks to have allergies but I appreciate they understand and are here to help me feel more human.

I have been seeing Dr Onder for 1.5 years now. I was given his name by a friend. He and his medical…read moreand office staff are always helpful to answer my many questions with a smile on their faces and caring attitudes. I highly recommend Dr Onder and A&A Consultants for your asthma and allergy care.

I come here to see Cynthia Emily PA-C. She is very friendly and knowledgeable and she listens to…read moreall your questions genuinely. She explains in a manner to where you can understand the medical terminology. The office setting is beautiful and calming. The assistants and receptionist is very friendly and approachable. This review is only not a five due to the wait time. I had to wait over 30 min to be seen and that is never acceptable. Overall great office .

I just want to say a whole hearted thank you to everyone at St. Louis sinus center, Dr. Gould and…read morehis team. Everyone, every step of the way made my sinuplasty and turbinate reduction a great experience. Pre-op to post-op, every member of the team was attentive, friendly, and simply top notch. I am so happy I finally did this!