Customer service is terrible here I won't be back as I am waiting to be serviced the rep/cashier…read morelooks at me the proceeds to service this man that came in after me.

food is always amazing and workers very helpful. never had a negative experience! there's nothing…read morethis store doesn't have!

Didnt bag up my hot gyro sandwich didnt notice till i got home. Came back to get another wouldnt…read moreremake made me take 5hr old cold gyro.very unprofessional an discurteous...we spend 100$'s of dollars a mo at this store and this how they treat us? Juat remake the sandwich hot you cheep bastards. Store is cramped dirty and smells dont shop here

I love this place. They have a vast selection, and efficient workers. They have great prices too.read more

I come in all the time, started coming here about 2 years ago and will continue until I move away…read more The staff here is one of the main reasons I return, they are extremely kind and super helpful, always a big smile and wave when entering, they also have a way of making every day brighter! There many pretty glass pieces, a nice selection of incense, and anything under the sun you might want for a nice herb time :) I don't feel like I'm being ripped off and they have deals going all the time so there is always a reason to stop into the shop! Love love love this place! 10/10

Love this place!!! Great vibes, cool owners, best product you are going to find. I'll be back!read more

From the owner: Experience the Unparalleled at Happy Place Smoke Shop! Unlike any other smoke shop, we offer a…read morepremium selection of extraordinary products with exceptional vibes.

You won't find a better cigar shop in the downtown area. Good selection, great smoking lounge, and…read moreincredible service. I've been to other stores with a bigger selection, but the service and atmosphere here is head and shoulders above the rest. I've been going here periodically for the past few years, and the guys behind the counter keep track of what repeat customers buy, and will recommend cigars that you'll like. The lounge is BYOB, and you'll often find a few people up there that will bring you right into the conversation and make you feel at home. It's a huge improvement over other shops that have an "insiders only" feel.

I unfortunately cannot give this location the best review. I made a solo visit to Cigar Cigars…read moreduring a work trip in Cleveland. For starters - their cigar selection was paltry; most of the boxes on the shelves were empty. The pricing on what they did have was good so I made due, but that was disappointing. Next, I think they have a sitting fee for visitors, but I came in ~1hr before closing and I wasn't charged. The place has two floors: first floor is the shop and the 2nd floor is the lounge. When I went upstairs, the place was empty (which is fine) but my issue was the cleanliness. The space was not well kept; all the chairs were worn, several areas had ash on the floor, and the bathroom was extremely untidy. I was there roughly 45 minutes and while someone came by to check on me... I think he was going to the bathroom (and figured he would kill two birds with one stone.) In closing, the sticks weren't expensive, and the upstairs is a decent size. If you're not particular, by all means stop in and give them a try. That said I can't recommend this location because I expect more service, a larger selection and a cleaner space.