It's Quick and Easy. Once I was in a line of 4 cars ahead of me. I was DONE in about 3 minutes…read more AND the Vacuums are Great!

Clean Express Auto Wash in Macedonia across from Barks and Recreation(which I use regularly also)…read more I have been using this car wash since it opened even with the new ownership. I went there today on my way home from the fire station to get my truck washed. Went through the car wash. Went to Giant Eagle for some groceries. Noticed the wheel wells were still dirty and there was still bird poop on the quarterpanels. Went back to the car wash within 30 minutes. Pulled up explained to the girl why I was back she stated "once you leave you can't come back". I said well if I don't get out of my truck and see that it's not clean how do I know it's not clean? She said "that's our policy". I said you guys have been advertising, pushing hard for new customers, and this is your attitude? She stayed, "we have plenty of new customers". I was like seriously? I left. I will never ever return to a place I supported for YEARS.

I paid for the most expensive wash specifically because it advertised towel drying. That service…read morewas not provided. No one was there to complete it, and I was left to dry my windshield myself because the air dryer left a streaky film. To make matters worse, an employee saw me doing it--while heading out for a smoke break--and chose to ignore me completely. This is unacceptable. When a business charges a premium, it should deliver on its promises.

I've been going to this place for about four years as I used to work right around the corner and an…read moreold co worker told me about their package deals. In my opinion, you can't beat it. I pay something like thirty six dollars a month for unlimited washes. Admittedly, it's not the BEST car wash I've ever been to and the car isn't completely dry even with their blowers, but I finish the job when I get through it. For the money, in my opinion, it's well worth it. I'll probably let the membership go now that I'm retired and don't frequent the area much anymore, but I do recommend one of their packages by the month. Also, the people working there are always really nice and friendly. Very much so.

Good place to get 24-7 car wash…read more Good value, with an opportunity to purchase multiple car wash package. I would bring a drying cloth, like the guy ahead of me. When I came home, there were water streaks. There are 2 bays, one was under repair. Also, the construction presents another opportunity to get here. Overall, great offering.

This place used to be good, but it doesn't seem to be kept up after a few years in operation…read more I ran my wife's car through it and it was left with yellowish dots all over it. Manager was great and ran it through a second time when I returned with my receipt. Sadly, it didn't remove the spots they left on it. I had to wait two weeks for their reply after filing a claim. Their answer? They aren't responsible for cars over ten years of age. My wife's car?? It's a 2007 Toyota, with 39,000 miles on it. It spends most of its life in the garage. The only reason I took for a wash was to get the dust off of it. No more Blue and yellowish Falls Car wash for me : (

BEWARE!! Car wash equipment here will scratch your car. Came here to try the car wash after…read morereceiving a promotion for a discounted wash, ended up with hundreds of dollars in paint damage to the exterior of my car. It took weeks for the company to follow-up to tell me they were denying any responsibility for the damages despite video and photo record of a scratch-less car entering the car wash and emerging with scratches afterwards. It seems their brushes may have rocks stuck from previous washes or are configured in a way that causes scratches. Stay away and protect your vehicles.

I've had a monthly account car wash and several times I've been to this location and they are…read moreclosed early. It's Sunday Super Bowl day and they closed at 1:30 with four cars driving in to use the facility. They gave no explanation and I called and they wouldn't even pick up the phone.

Take all my cars here to get windows tinted. Always turns out perfect! Wouldn't trust just anyone…read morewith my rides, these people are A+

Superb service! I most definitely recommend this business. Me and my husband have been going to…read moreMr.Details for years, Marcus is very professional and a very nice young man...GO NOW!

Ongoing Overcharging With No Resolution I am extremely…read moredisappointed with my experience with Take 5 Car Wash, primarily due to persistent overcharging and a complete lack of effective customer service. I have been overcharged on my account since April 2025. Despite repeatedly raising this issue--most notably since January 29, 2026--there has been no resolution. The charges continue, and no meaningful corrective action has been taken. Customer service (330-426-0473) is handled through a call center that can only "raise tickets." Unfortunately, these tickets lead to absolutely zero follow-up or accountability. There is no way to speak with corporate, no escalation path, and no one who appears empowered to actually resolve billing issues. Each interaction ends the same way: promises of review, with no action taken. For a company that relies on recurring billing, this lack of transparency, ownership, and customer support is unacceptable. Customers should not have to continuously chase incorrect charges with no end in sight. I would strongly caution anyone considering a membership or recurring plan with Take 5. Until billing issues are taken seriously and customers are given access to real support, this is not a company I can recommend.

The car wash has NOT been functioning properly since PRIOR to 4/2/24 when I first contacted their…read morecustomer service line. The roller brushes for the hood, windshield, top, and back of car has not functioned since at least prior to 4/2/24. I contacted them on 4/2/24 (855-928-5585) and spoke with Flordeli. She said it would be escalated and I would be contacted by the location manager. NOTHING HAPPENED. I contacted them again 2X on 5/6/24 spoke to Lems and then Say. Each promised resolution including a 2 month refund. NOTHING HAPPENED. I called again on 5/13/24 and spoke to Iris. NOTHING HAPPENED. I have 4 cars on a monthly plan. They are happy to take our money but yet services are not rendered. I have gone through the wash 2x in a row and I still can't get the bugs off my windshield. Worse part is that the replacement motor is sitting on the floor in their office and the local staff says "sorry" but they are waiting on maintenance to fix now for over two months. How is it right that they take EVERYONE's money but can't clean a car?

If you live in PA you can save between $.40-$50 per gallon at this location. Falling under the…read moreGiant Eagle umbrella they will take your Advantage card and if you have any store discounts accumulated the pump will honor them. Stopped here to fill up after our theater road trip to Cleveland. This location includes a convenience store and a Wet-go for a quick car wash. The restrooms are clean and well maintained. Located off I 480 exit in Twinsburg, Ohio, it is an easy off and easy on back on the interstate when you are traveling.

Clean Store & Restrooms, Convenient location with easy access in and out, Friendly Staff that…read moreexplained Fuel perks along with Advantage Pay, Great Made To Order Food, Excellent Price for Gas compared to competitors PLUS the Giant Eagle Advantage Card perks.