The Good? You get to see many attractions along the route. I got the 48 hour option. I was able to…read morestop at a few of my must-see places on my list while I was in town including The Golden Gate Bridge, Palace of The Fine Arts and Pier 39. It is a bang for your buck and you will save - especially if you didn't rent a car and are ubering around. It's a good value. If the weather permits, it's fun sitting on the top of the bus. Always bring a sweater or coat just in case. I loved the automated audio guide you can listen to with the headphones provided. Learned some really cool facts about the city. The Not So Good? It is a long ride. I would guess about a two hour ride from stop to finish. I did two days and the bus drivers weren't very friendly.

They say every 15 minutes, but it's it's more like every 70 mins. I have been waiting on this hot…read morebus for 30 mins now while the drive is "taking a break". So far I'm very unimpressed! If you say every 15, it should be every 15. I waited 30 mins for the bus to show up at stop 17, it drove 1 mile. Made us switch buses, that took 10'min, then wait for the driver to finish their 30 min break before the buss stars moving. I'm 70 mins in and have gone anywhere and seen anything. And still in a hot buss with no ac waiting for the you shove more people on the buss. Pretty horrible way to start A $300 bus ride.

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

So, I booked this tour when I thought id be in San Francisco for a week…read more Unfortunately the Universe had a different plan and I fell before getting on my flight. No San Francisco for me. I contacted Fogcutter tours when i knew that my tripwould be cancelled and had the most polite conversation with the owner. They issued me a refund without any problems and wished me well. You an bet the next time I go to SF, ill do a Fogcutter tour.

Just completed.a Fogcutter tour today with Eric. I can not recommend this business enough , Eric is…read moreoutstanding and so knowledgeable about San Francisco. He picked us up from our hotel on time , vehicle was clean and well presented, only my wife and myself were on this tour so it was more intimate as in getting to know Eric, he explained what we will be seeing , from the Golden Gate , to Presidio , to Seven Sisters, Mrs Doubfires house, Billionaire row it was fantastic, we event managed to get a good lunch in at Haight Ashbury , pointed out all the famous musian house from the 60s and alot more along the way , you will not regret it booking with Fogcutter Russell & Jane Anne

We used Superior Limousine to and from SF to our cruise. I'm an anxious passenger and I immediately…read morefelt calm with Hasan's driving. They are very responsive to phone calls also. Very clean vehicle and on time both ways. If I could give 10 stars I would! I will use their services in the future, they made our trip so much easier!

Superior Limo was wonderful!! We were celebrating my moms 80th birthday and our driver, Hassan was…read moretop notch service. She had such a fabulous time celebrating.

best city tour I ever took ... Chad was knowledgeable and personable and made for a great…read moreexperience.... highly recommended

Our Vantigo Tour with Chad was the BEST way to spend our first day in SF! We hit all the hot spots…read morewhich gave us a better lay-of-the land for the remainder of our trip. The VW bus Lillie is a fully restored gem. The tour was a great mix of history, pop culture and humor all told by a life long local. Highly recommend and would even do it again!!!

Our tour guide was Trevor, who is a very proud 6th generation San Franciscan. The love he has for…read morehis city is evident. We had a private tour with our family of 5 (mom, dad, teenage son, 15, preteen daughter, 12, and youngest daughter, 9). We got to see so many incredible spots with expansive views of the city and bay. Trevor was accommodating to our requests for specific stops and was very knowledgeable about all areas of town we were in. We had a great day and will be returning to this beautiful place. Thank you Dylan and Trevor!

I did the 8am tour to Muir Woods that stopped in Sausalito. I'm so happy I got to see Muir Woods,…read moreit is really awe inspiring. It was nice to see it with the tour too and not have to worry about makes a reservation there. We promptly left at 8am. And the tour shop does have a small bathroom which is nice to use before you leave. Barry was a great tour guide, he loved taking pictures of everyone and knows a lot about San Francisco. We got out of the bus twice to take pictures on the way to Muir Woods. They were great picture stops and we head nice weather to pose in front of Golden Gate Bridge. Even though I've been to SF 5 times I still loved this tour. I've been to Sausalito before and could have skipped that, there is not much to do in that town besides eat something and look at the bay. Muir Woods is the real gem. We had only 1 hour and 15 min to explore on our own. I was alone so I walked fast and think I got to see more than most in that time. I would have liked more time there. You can add on Alcatraz and the bus drops you off there, or he can drop you at fisherman's wharf or back at the tour shop. Highly suggest this tour company! Very friendly, on time and knowledgeable!

STAY AWAY!! Sure wish I had seen the reviews from Jessie (4/24/22) and Anne (7/26//19) before…read morebooking a tour with this company! My review is based on my experiences on 6/26/24. I have sent these comments 2X to Skyline before posting here, and I have received no reply. This company is at least a sham if not a scam... 1. First, there was absolutely no transparency from the company about its "partnership" with Big Bus. My relatives and I waited nearly an hour for one of its orange buses to show up, only to finally ask if Big Bus might accept Skyline's vouchers. Thankfully, we were allowed to board a Big Bus, otherwise we might have wasted more time waiting on orange buses that were nowhere to be seen. 2. Because Big Bus doesn't offer Mandarin recordings, my relatives visiting from China were not able to make use of the tour recording. However, I was assured by Skyline that Mandarin was available on "its buses." 3. Skyline's interactive timetable did not work, and it was difficult to find on the website. 4. There is no way to contact Skyline by phone for assistance despite its SF mailing address, which is the same for Big Bus. Is it really based in SF? 5. If the company is no longer operating its own buses (perhaps this has been the case since 2019?), that should be made clear from the start. In essence, Skyline is really a booking agency while Big Bus provides the drivers and vehicles. The website photos of its buses are totally misleading and are false advertising. I could have saved a lot of time if I had just booked with Big Bus from the start. Plus I could have purchased tickets on Expedia for less than what I paid on Skyline's website. All of this begs the question: what is the purpose of advertising Skyline and Big Bus as separate companies if they are one and the same? Maybe the Better Business Bureau can get to the bottom of this??!!

Very convenient if you want to experience the San Francisco city. The trip covers all the important…read morelandmarks. Highly recommend.

I was in San Fran for just about 8 hours, never been! Took the BART to union square and took this…read moreWONDERFUL BUS! I had the time of my life!!!! Great information about the city and its streets and building! Super wonderful driver! David! My husband and I didn't want to hop off! We stayed on the same bus all the way and then went to explore areas David showed us after our time with him was done! I will never forget the guy or my wonderful adventure! Buffalo soldier and the golden gate forever!!!!! Hana Hou! I'm going back someday again! It was such a great way to see EVERYTHING in a short period of time! Mahalo for the great time!!!!

I took my daughter, sister, niece and nephew to San Fransisco for vacation. We decided to do a two…read moreday hop on hop off bus tour. I had already purchased the GO city card for other entertainment in the area (I purchased the unlimited) and the hop on hop off was included in this purchase. BTW get the GO city card it will save you a ton of money. This tour was phenomenal. We did a full two hour ride the first time around and then did our hop on hop off. These buses come around about every 15-30 minutes so you are never waiting too long for one and stops at all the places you would want to see in San Fransisco. The tour guide was so funny and knowledgeable about the history of the city so we had fun and learned a lot. I recommend this to anyone wanting to see the city as a whole before exploring it on foot. This service makes that easy and fun.