Let's put it out there...UPS stores are 1000x better than waiting at The Post Office, plus UPS…read morestores carry something you need for shipping and more! No more searching for a medium box at the Post Office only the find they ain't got any. This UPS store has the most polite staff, well stocked inventory and quick service! PLUS an on staff Notary Public!

This UPS store had an issue with Dyson products being returned but I think that was more a UPS wide…read moreproblem vs this store. The staff there are always pleasant and move lines pretty quickly. They do provide receipts but be aware they do charge to print labels. Despite charging for labels (when UPS pays them to receive anyways) the great staff makes this business! Much more hospitable than expected.

My husband and I came for our international drivers licenses. We read Google reviews before we…read morecame and they described everything perfectly. Even with needing our photos taken, we were in and out in less than 20min. Easy peasy. Mary Ellen was excellent and even taught us about other services we can utilize as members.

We gave this company a try, and it was surprisingly harsh for what was expected to be a simple fix…read more Our car's trunk was stuck, and we called them to help pry it open. The wait time was thankfully quick, but Kyle, the person they sent over, was EXTREMELY rude. He kept getting short with us, saying how we should "be ashamed for pestering him". Sometimes he'd just give us a crowbar, make us try to pry the trunk open, and say stuff like "let's see how YOU like it". And after all that, he ended up leaving us with the job never finished. His final words to us being, "I don't like you, don't talk to me again"... Unbelievable. We're very likely never trusting this company with anything ever again.

I've been to the UPS Store in Cranford several times, but I won't be returning anytime soon. I…read morerecently tried to ship two Amazon return packages, and both were rejected by the woman working behind the counter. She claimed the boxes weren't thick enough and insisted I needed to purchase a box or bag from the store instead. I took the same packages to another UPS Store and had no issues at all. This isn't the first time I've felt pressured at this location to buy additional packaging when it wasn't actually necessary. It comes across as an upsell tactic rather than genuine policy enforcement. Between the inconsistent service and the poor attitude, this location has lost my business.

I'm moving to the area, and needed a place to forward my mail. Jackie made it so easy, was great to…read morecommunicate with and hooked me up! Great location.

I was referred first to the kiosk to process my Amazon return because the registers were occupied…read more I chose to wait bc my item was bulky. The store is pretty busy, small and parking in Westfield can be a bit of a hassle but I'd return if I'm in town. The man who helped me was fine. Got the job done.

On March 4, 2026, at approx 9am, I arrived at the store to complete merchandise returns…read more According to the store's posted operating hours, the location opens at 8:00 AM. However, when I arrived, the store was closed. Another patron and I waited outside until 9:17 AM when an employee--whom I believe may be the manager and possibly the only employee regularly working at this location--arrived and opened the store. This was not an isolated incident. On numerous occasions in the past, the store has either opened late or temporarily closed during posted business hours while the employee left the premises to run personal errands. There have also been instances where I was asked to wait outside because the employee was leaving the store to obtain breakfast, during which time the store was closed to customers. When the employee arrived on March 4, I calmly expressed my frustration regarding the repeated delays and closures during the posted hours of operation. At the time, I had my two-year-old child with me. Rather than addressing the concern professionally, the employee became visibly upset and defensive and began verbally confronting me about why she was late. The employee then chose to serve the other waiting customer while refusing service to me. She subsequently locked me out of the store and waited for police to arrive. I contacted the police myself, and when they arrived they informed me that businesses may legally refuse service. However, the circumstances strongly suggest that this refusal was based on a personal grievance rather than any legitimate business or safety concern. As a result of this situation, I was forced to drive approximately three miles to another UPS Store location in order to complete my returns. While there, I was told that several residents from my neighborhood frequently travel to that location because they prefer not to deal with the employee at the Plainfield store or because the store is often closed with a sign stating that the employee will return shortly.

You offer passport photo service but only the manager can take the passport photos, but the manager…read moredoesn't come in weekends??? Then why offer the service? Is just for stay at home moms???

Great location, easy parking and fantastic staff. Except for Mohammed ... he's rude, impatient…read more,arrogant and quite unknowledgeable. Minus three stars because he's there.

Very courteous and professional service! It was as easy as 1-2-3. I made the service appointment,…read morehe showed up, notarized my documents and he was on his way. The process literally took 10 minutes. I am so glad that I called and I would certainly recommend Go Mamil to anyone who needs a mobile notary.

From the owner: Our business provides mobile notary services for Northern New Jersey. Our professional and reliable…read morenotaries will come to your location and notarize your documents. We are available 24/7. Learn about our other services including loan signing, apostille and process serving.