came here to get photos of the tree's in the fall and genuinely killing time as well. the roads are…read morewell kept and the cemetery was pretty empty of people, even in the middle of the day. lots of animals to see jumping around. pretty easy to get lost at this cemetery as the signage is not the best, and i ended up at a dead end with no warning at all. pretty happy to have swung by and see the fall colors here.

The service and amenities that we had at the chapel were exemplary in every way. The staff and…read moreLocation and attention to all of our needs couldn't have been more considerate and helpful. Five star all the way in every way.

This funeral home has no heart and soul. No compassion or sympathy for the deceased family. We were…read moreinterrogated by the staff as to why we were there, who we wanted to see, and if we are family. I did not realize that deaths are secret and confidential. Would not want any family mourning a loose to have to endure this BS. Please don't use this place for anything.

Recently had the misfortune of utilizing the services of this establishment, the Director named…read more"Mike" was pushy, arrogant and apathetic rushing things along, behaving like the life of my loved one meant nothing and it was just another body to put in the ground at the cemetery. "Professional Pall Bearers" looked like something you'd see out of a horror movie, home had carpet that was wrinkled and outdated. I absolutely do not recommend this funeral home at all.

The livestream service for my beloved was horrible! It was a disappointment for all of us that were…read moreforced to say goodbye online. You guys should be ashamed of your service and refund the family what they paid.

Every location I have visited within Arbor has been high-pressure to up sell. The idea is to get…read moreyou in, show you the product, and pressure you to buy the most expensive casket they have. I needed an inexpensive casket for my beloved father's cremation. We were having a small family viewing; very private. We needed nothing fancy. We asked for their $895 special but they strongly suggested we go with their $1495 much nicer casket because it would make a more pleasant experience for the viewing. WHAT?! Nothing about viewing my father after he passed away was pleasant! We were all heartbroken and didn't give two hoots about the box he would be cremated in. We wanted to see HIM, not the damn box. After long negotiations, we finally gave in because we were all tired and wanted to go home. These people are trained to be criminals and soak you for whatever they can get from you at a very difficult time in your life. And don't get me started on their pre-arranging people. They work on commission and will try and sell you a $15,000 Funeral plus burial. By the time you are done, you have spent your life savings on your funeral. Check out the Marketplace piece they did on Arbor Memorial for more truths about how crooked this company is. If they don't make their monthly quota, somebody is in hot water, and nobody gets their bonuses at the end of the year!

Following instructions on Ridley Funeral Home website, I ordered a memorial tree in the name of the…read moreperson whose funeral was scheduled for December 1, 2022 at Ridley Funeral home in Etobicoke. I instantly received an ornate certificate in the name for whom it was meant. When I let the family of the deceased know they said that this was not their suggestion at all. When I contacted the website Chat to find out who, where and when would be in charge of planting the tree, the customer service representative would not know any of that, not even in which country it was supposed to be planted (initially suggesting it might happen in the US). When I called the Ridley Funeral Home the person answering would not know where the order for $50+ went. She was even surprised by my asking. In Ontario charging for a service that nobody knows about amounts to misleading advertising and as such is in contravention of normal business practices and illegal, with legal consequences.

Wow the service was undeniably superb..they talk to you like a person. My mother died 4 days ago I…read morewas taken through the process. Micheal. Lindsey were just so patient with my constant changing of plans. They never got upset with my inability to change plans.. service was sterling. Vey professional. Clean . Environment.

A bit odd to review a funeral home because one doesn't necessarily frequent these places but having…read morehad the experience I would say the staff were very considerate, and did all the "little" things well. They went over and above in a couple of circumstances which helped a lot with what we wanted in terms of the service. We did not price shop or go to other places as this was the most convenient funeral home for us and we had been there previously for a service. We dealt with a number of personnel in getting the service set up and they were all very professional and accommodating and service delivery was seamless despite the number of people who we dealt with. There's likely a reason why this place has been around for so long. They know what they're doing.

Ok, so not going for funny points on this one…read more.. Overall Cardinal did a good job. I don't have a lot of funeral planning experience (thankfully) but my sense is that it is impossible to walk away not feeling nickel-and-dimed. They have a detailed price list, so I don't feel like there was price inflation and there was no haggling but there is a charge for everything single thing they can think of to charge for and it adds up quickly. Our funeral director met with us for about 45 minutes and he seemed a little nervous, so I'm thinking he was new. He had to duck out several times to get samples of things (e.g. urns) that I felt like he could have had ready to go in the meeting room. But he got things done and we walked away with our questions answered. The funeral director at the funeral was lovely and I think she was tearing up a bit. Kind of nice that she wasn't the stereotypical, stoic, seen-this-a-million-times personality one might expect. I like that they are independently owned and not part of a chain or conglomerate. If you're going to shell out all that money under duress and with no other option at least it's staying local.