I typically don't leave bad reviews but honestly this office is terrible. Anytime I've gone I've waited at least two hours to be seen and once I am finally back majority of my questions go unanswered or I feel rushed by the providers. Then we have todays incident, I called to verify my annual exam appointment that has been scheduled since last year and the receptionist confirmed, not even 10mins later I get a call stating that the provider I see is no longer with the practice and I would need to reschedule however they wouldn't be able to see me for another year. A few hours later I am called to confirm my appointment and I had to remind the receptionist that they cancelled me. If you are really seeking care I would look anywhere but here. read more

They've canceled several of my appointments and I finally got in because I was having scary symptoms. I waited about an hour for the doctor and was told he came in, then left to deliver a baby and he would be back in 45 minutes. After an hour went by, I checked with a nurse and she said it would be at least another 30 minutes. They said they were unable to refill my medication because they hadn't seen me in a year and that was because they canceled several appointments Dr. Fanous is nice but good luck trying to actually see him. His office staff is not professional and the restroom was unkempt. If he had seen me in August when my appointment was supposed to be, he could have diagnosed me and started treatment. read more

Tried to call and ask for basic care for the first three months of my pregnancy until I could have a midwife take over my care, and Jenny Fanous was VERY rude to me. She refused me care because it "Wouldn't work for them" to only get the beginning of my care. I sighed and said "Oh man. Disappointing, that's typical Midland/Odessa for you though." And she WENT OFF. She was ranting about how it "Wasn't typical at all and that no one would accept my care like that anywhere" when I know that isn't true because in Houston the very first doctor that I talked to when I was living there agreed to care for my pregnancy as much as she could and keep my baby and I safe. You would think that some money for them would be better than none, but oh well. When I mentioned that I felt that she was being quite rude to me she started ranting about how "No I was the rude one for saying "Typical Midland/Odessa." Goodness. I'm glad I found out how terrible they are right away instead of giving them my time and money. I hope that they learn to be more accepting of other peoples opinions and take a class or two on manners and customer service. Just because Jenny is his wife doesn't give her the right to treat patients like dirt. read more

I started seeing Dr. Fanous about a year ago after having 2 miscarriages. My previous OBGYN didn't give me much information on why I was miscarrying, and told me it wasn't worth looking into until after 3 miscarriages. A friend recommended Dr. Fanous. From the first phone call I made I have been astounded by their service, and his wife was kind, and funny, and relatable. I felt like I was part of a community and cared for. When I first met him, he went into great detail Of my history, and explained every possible outcome in great detail. He was kind and thoughtful, telling me "no one should have to have 3 miscarriages." I feel so much more knowledgeable and safe and hopeful with this OBGYN. Sometimes the wait time is longer, because once you're in his office he takes his time with you, which is very important to me and my husband. Finally, if you call ahead the day of your appointment, they will tell you if he's running behind and if you can come in later. read more

Dr. Fanous delivered my first baby and will soon be delivering my second. I enjoyed his staff very much and my delivery was pretty flawless. I would definitely suggest him as an OB! read more

After about 2 weeks, I finally got an appointment in with them. When I went there, they had to run tests and told me that I would be called back in 2 weeks with the results. I waited the full two weeks and NOTHING. I finally called them back and they told me to go in for further testing. I don't understand why they wouldn't just call me if they knew I had to go in again. This is the worst experience I have ever had with a doctor. I definitely will not be continuing going here. read more

If you are a stay at home mother and being your toddler along make sure he doesn't have a meltdown because you will be waiting hours to see this doctor and his wife that works in the front isn't the nicest person having all that scripture on the wall I thought they were Christians but I guess I was wrong very disappointed I sure miss Kelsey Seabold in Houston ! Welcome to Midland were there's no such thing as 5 star care read more

While Dr. Fanous' staff is kind and personable, their office lacks professionalism, organization, and structure. Booking an appointment with him is nearly impossible and can take months. They lack communication and I've struggled to get my prescription for birth control filled several times throughout my time as a patient. Today, I waited over an hour and a half to be seen by the nurse practitioner because Dr. Fanous pulled her in for a "meeting". I was left in my gown, in a cold room, waiting for 45 minutes and it was never communicated to me. I'm deeply saddened by their lack of consideration. read more