I live on Swallowtail Ct in Altoona. On Friday morning, January 26, 2024, I was awoken in shock…read more Not only being ill the past week, Eau Claire Tree Service was in my neighbor's backyard with a huge bucket truck removing two of my neighbor's trees on my street. After that, they backed up into my yard to take down another large tree and trim all the trees of the neighbor on Monarch Ct. I called Eau Claire Tree Service and spoke with the owner, Rick Olson. He said my neighbors should have informed me. Apparently, they had a bid done last October. I knew nothing about the bid and was not asked for permission to enter my yard with that huge truck. Furthermore, I do not have any trees on my property. I have messaged all neighbors involved last evening and spoke with Rick Olson again today. The tree company or my neighbors have not taken any responsibility on this matter. It is a terrible way to run a business. I want to make people aware that you cannot always trust your neighbors. I really should have called the police. It was trespassing on my property.

They took a little time to get back to me after the initial contact, but showed up on the scheduled…read moreday promptly with a large crew. We had a mostly dead oak tree more than 3 stories tall a little too close to the house. In an hour, it was completely gone, stump and all! Wow!

Scheduled with them a few days ago and they've already completed the job in one day. Not only did…read morethey cut down and remove the old and dead trees, but they cleaned up after themselves and left the property even cleaner than it was when they arrived. Fast, professional, and super careful about everything around them - even protecting lamp posts and moving cords and hoses out of the way to keep them safe while they worked. Will definitely be hiring them again for future work.

The guys came out and took down some pretty big oaks right off of my screened porch. Not only were…read morethe trees dangerous but boy did they make a mess.....you would never know with the service the crew offered. They were professional and really showed expert skills in getting the trees down. Clean up left my yard better than it was before they came. Will certainly call again and recommend to anyone needing help with tree services.

I highly recommend using Big Rivers Tree Service if you have any trees that need servicing. We had…read moreseveral mature trees that needed to be trimmed and 3 mature ash trees that were dying. Big Rivers Tree Service came out and took care of everything for us. They trimmed the trees that needed it and cleaned up the debris. Then they cut down the trees, removed the stumps and cleaned up at every step. It was such a pleasant experience. I will definetly call them next year to service our trees. These men were professional, friendly, courteous and efficient. Big Rivers Tree Service Is worth it. Patty, Parkview Condos

We had four pine and maple trees and several bushes that needed to be removed. We called, left a…read moremessage and the response was within an hour. The owner came out the next day gave us a quote and the next week removed and cleaned everything up. The entire crew was extremely professional and all was done within a day. Great job and great crew. I highly recommend.