Tyler and Kristie were fantastic drivers, we enjoyed it! We reserved the Audi which was extremely…read morecomfortable and well-appointed. Hoping for the Maserati next! Ha! Thank you!

Excellent customer service!! My executive ran into flight issues that rerouted him to GSP and we…read moreneeded a car to take him to a remote resort at 10:00 PM! These guys came through in a pinch and were so kind and helpful. Great price, great customer service, great car service i we ever need it in this area again!!

Living in SC--the land where the only option to get anywhere is driving--it's nice to have the…read moreGSP-to-CLT airport shuttles. Frequent service and if you need to get to Charlotte (even if your destination isn't the airport), it's nice to hvae.

This company runs the Carolina shuttle service from Greenville Airport to Charlotte Airport. I was…read morereferred to them as a convenient way to get to Charlotte Airport when you have departing flights from Charlotte. I am 20 years in the travel industry and I've never been so appalled by the lack of compassion and customer service from the owner who didn't understand when my return pick up never showed and never had any communication of the driver confirming the time and the pick up location at Charlotte airport. My flight was delayed and I had no way to communicate to anybody to come back and pick me up that I was stranded at the airport as a single woman by myself during a period when there were a lot of cancellations that I had a book a hotel room that was limited and availability for them to only understand with voicemails that I left over the night after hours to have somebody call me back and schedule my pick up for the next day. There was no customer service. There was no return phone calls. He did not care about my situation other than he told me he got me back safely and I told him that was their job. I would never use this company again because of their lack of compassion and lack of customer service regardless if I'm one person or I'm hundreds of people for an event. Avery, Regardless of the situation beyond control of travel conditions, Carolina Shuttle service fails in basic customer service and communication to customers who reserve seats without a confirmation or a way to confirm the pick up location, driver and type of vehicle as they have a fleet with various types and names. There was no consideration to my situation or at a minimum an apology when it was admitted communication was a problem. I will share my experience with my local friends and travel colleagues who understand how shuttle service should operate properly. I felt disrespected and dismissed. I would never do private or group service with this company.

Couldn't have had a better experience. Davauris was early and patient to pick us up, was…read moreprofessional, courteous and a pleasure to be around. We would highly recommend Morgan Transportation and would not consider using another car service when in the area. Steve Rollins, MT. September 2024.

Promised a pickup from Waynesville to the Asheville airport. Stopped returning texts and calls when…read moreour group asked for a status update. Got a vague answer after several calls. Very unprofessional and unreliable behavior. I would recommend a more reputable service in the region.

I wanted to treat my girls to massages on the morning of my wedding and after a little research I…read moreknew I had to book GF LUX!! Booking a chauffeur for the day of the wedding kept me from standing in long hotel valet lines or waiting for an uber/Lyft. We had a strict timeline for the days events and GF Lux arrived early, sent me a text letting me know my car had arrived, and got us to our destinations promptly. This was such a treat for us all to have a beautiful Mercedes and professional driver attend to our needs. EVERY BRIDE NEEDS THIS!! You're already looking for your "exit ride", why not have a chauffeur to take you to the salon or drive you to the venue?!? It truly made me feel like a princess on the most important day of our lives.

I could not recommend GF Lux more highly. My group was desperate as we had to make last minute…read moreplans to attend a funeral service in Alabama. All rental cars were sold out so we can to enlist the help of a car service. They responded right away and were incredibly flexible and communicative throughout the entire process. The sprinter van we reserved was immaculate and the driver / owner (Ralph) was beyond accommodating.  I literally want to find reasons to travel to the area just to use their service again. 10 stars.

After confirming car type and pricing with Jamie, the apparent manager. I was told to go online…read moreand submit their booking form. Before the form would allow submittal, all current credit card information, passenger info and flight info was required. After submitting the forms and thinking the booking was complete, I received an email for Jamie saying they were fully booked for an even on those days. What a waste of time and effort.

Be aware that their FAQs on their website state that deposits are refundable per their cancellation…read morepolicy. This includes airport shuttles, weddings, special events, etc. At the bottom of the cancellation policy, it states "All trips booked during peak dates could require a non-refundable $200 deposit per vehicle." Again, it says COULD. We proceeded with booking transportation for a wedding that is scheduled for OVER A YEAR from now. Three days after paying the deposit, we realized this company could not fully accommodate our needs. When we tried to cancel the contract just three days later by giving them over a year's notice, they refused to refund the deposit and pointed to some fine print they had slipped into the invoice that the deposit was non-refundable. I would have expected better from a company that has an owner with years of experience in the hospitality industry. This is NOT how to treat customers!

Truly, don't believe anything they tell you. stay away. Will not show up on time. Will not give you…read morea time slot , just a range like the cable company.

Matt offers trustworthy, dependable service! He has come to my rescue a couple of times when I…read moreneeded transportation to/from the airport late at night and early in the morning. Other services such as Uber or Lyft might cancel or delay your ride, but Matt's service is absolutely dependable! He is also friendly and kind. I am so thankful that his business is in Greenville. I know I'll use him again. 5/5!