It didn't take very long to realize this place is super disorganized and unprofessional. On my…read moresecond time, the person who booked me in gave me the wrong time. The person at the front asked me my name, checked me in and let me go get changed after telling him that it was only my second time. He didn't mention anything about the class already starting. Completely wasted my time changing and getting on the matt just to be told I can't actually join the class. Terrible service, considering I have 2 text messages confirming my booked class for 6:30 when the class was actually at 6:15. The staff didn't even try to accommodate or find a solution to their mistake. Overall terrible experience. If you're looking for an actual kickboxing gym, 10/10 do not recommend this one. You spend 70% of the time either stretching or warming up and the instructors are not very experienced with kickboxing. There's no sparring, just punching bags and beginner level stuff.

My first impression after I was not properly checked for being vaccinated , was shock. The fellow…read moreat the desk had me fill out paperwork based on my health, looked at my vaccine passport and DL but when I asked him if he'd be scanning it it, he laughed and said that the iPAD they had to do that was in use and that he'd do it, later. He literally said to me: "I trust you." I thought...really? Why would you trust a complete stranger when we have many people clearly and openly trying to come into places that they shouldn't when they're unvaccinated - putting other's at risk? I thought this was very unusual seeing as I'm sure these vaccine passports can be faked and weren't they regulated by our government to check it by scanning it to make sure?? I wondered how many others weren't properly checked. This was red flag #1. The class was okay and the woman who was with me during the class showing me the moves was very pleasant and helpful. It was high impact and although I have a back injury, I thought I'd try it, anyway. After the class, I was immediately asked if I wanted to sign up for a gym membership. I told them I needed to see if this was for me, before I could commit. The fellow behind the counter wasn't there to double check that I was vaccinated so I just left. After nearly a week, I thought I'd try it again so I booked my 2nd class but I was having back pain the next day, so I called in the morning and cancelled. When I did so, I was thanked that that that would be the end of it. It wasn't. During that evening, I received an email that said: Thank you for purchasing: Order Information Order Number000107271749Order Date: Nov 2, 2021 05:51 pm Payment Method Account $10.00. I thought: Whaaaat?! They're billing me after I cancelled? I was furious (I'll openly admit that) and when I read: "Thank you for purchasing" I assumed they'd charged my credit card. I was never told about a cancellation charge by anyone and had no idea that this was automated and that I wasn't actually charged. So...I got super mad. I called up and ask them to explain why I was charged and penalized (the email clearly says: Penalty for late cancel or no show visit.1$10.00) when I'd taken the time to cancel that morning. The fellow on the phone apologized and said they'd reverse the charges - again making me think that they'd charged me without asking or letting me know this would be done. I then asked him to take my name and credit card information off of their records as I wouldn't be returning. He said he would and that was the end of the conversation. Was I upset? Hell yes! Did I yell or swear? No, I did not. In fact, in the end I thanked him for his help and hung up. I emailed both their HQ and the gym manager and expressed myself in a way in which upset clients do. I admit, there was a 'tone' but I did not behave in a way that was mean or insulting but said that if they charged all perspective members ever time they cancelled a class with them, that I was surprised that they were still in business. Their HQ did what most businesses do and above and beyond that. They apologized and reimbursed me in full (which I didn't ask for and was happy for them to keep the promotional $40 that I'd initially paid). Then things got ugly. Their Coquitlam Manager, Marissa, emailed me back, first explaining what had happened that this was a miscommunication and that the email was automated and that, no, I wasn't actually charged. Had she left it at this, I would have been fine and thanked her for letting me know. I probably would have even apologized for my 'tone' in the email but what she did next, was unbelievable. She wrote: "Your reaction is ignorant and unnecessary. There are ways of inquiring about business matters maturely and respectfully. We do not need members who aggressively make assumptions and speak to our staff in this way." Firstly, she insults me. How would anyone react to being billed for cancelling a class? When I spoke to the fellow at the gym I said: I just got a charge from you for missing this class as a penalty and I called this morning and cancelled it: can you explain this to me, please?? He asked if I'd cancelled the class (even though I'd just told him I did) and I said, yes! I did! Again, I didn't raise my voice or insult anyone. People get upset; it's a normal reaction to getting charged without being told this would happen. When I responded to her in shock that she'd even say this to me, she kept up the fight and refused to back down - taking what I wrote and incorrectly saying that her staff DID properly check my vaccine passport. Just to be clear, they did not. She could have called me or asked when a good time to chat would be to explain what happened. She did neither and applied her own assumptions, telling me in the end that they didn't want me as a client. I'm okay with that seeing as I'll never go there again. What shocks me is the attitude and unprofessional approach by a "manager".

Muay Thai Academy is a new muay thai gym that just opened a couple of weeks ago. One of the owners…read moreis Adrian Shead, he is I believe from Thailand. He is currently the coach/trainer of "Petch" the current Glory & Rise World Champion. One of the top kickboxers in the world. Adrian has been coaching for over 20 years and has a world of experience. They have classes starting from 6:30am in the morning to 8pm at nite including kids classes. They have a boxing ring and lots of heavy bags. There are also lots of high quality Fairtex equipment (thai pads etc). The gym is very clean. The people here are very nice, no egos. There is street parking on the side streets. Can't wait for my next session.....

I just called to inquire about having my son join. Adrian answered the phone and was very helpful…read moreand friendly. We are going to check it out next week.

Ok so on vacation I need a work out too. I came in meet the owner the night before and was brought…read morehere. He was really nice and gave me a good price on the 7 days I'm in town. Coming from a big city my gym is huge and no one really cares and its pack and tons of machines. This is the complete opposite which I totally love. Talking to people here it is like family, everyone know each other and everyone is there to work out not flirt like other locations I have been to. There are a number of people that are more then happy to help you out if you ask. This is a great location and I love it for sure. The owner is also a former Kick Boxer and at the look of him he works out a lot and when someone told me his age I was in complete shock. IT you want a real good work out and a nice location this is the spot for sure. I will continue to come to this location when I come back to Canada everytime.

Our son had an opportunity to train with Josh at World Kickboxing. He is an amazing instructor and…read moreour son raved about what he learned and is now excited to get into kick boxing. Great place for families and people of all ages. The staff was very kind and helpful.

Found a Groupon for 10 classes to try this place out and here's my review:…read morePRO: totally works, its fun, if you have tried kickboxing you will love this place. if you have tried bootcamp its pretty much like bootcamp with kickboxing. You will SWEAT. Pretty intense workout, it is hard at first but you will get used to it. Great friendly staff. They will assist you if you need help with combos etc. CON: Booking, booking, booking. I mean I understand that there are limited punching bags and they want to accommodate people but its not a come as you go place. You MUST book in advance however, you can only book 1 class at a time. You cannot book several classes in advance. You can only CALL them to book as for some reason they dont take bookings via email. So if you're the type that like to schedule and plan in advance this may not be the most flexible for you. Otherwise if you dont mind it then you should totally try this place. Membership is pretty pricey $100+ a month if your new, I dont know if it goes lower if you're a longer member.

I hate gyms. I can't stare off into space and mindlessly run on a treadmill. I need to be engaged,…read morephysically and mentally. Discovering kickboxing was a game changer for me. I loved it from my very first class - I was SO far out of my comfort zone and way beyond my fitness level, and every inch of my body hurt; but I loved it, and was so excited when ILKB opened in my neighborhood. The space is great, plenty of room to move around and really get into your groove. There are classes 7 days a week, and a membership means you can go to as many as you want, without having to pre-book. I never know when I will get out of the office, so really appreciate the flexibility and timing of the classes. While the classes are all structured the same, each one varies, so you don't get bored or stuck in the same old boring routine. You will SWEAT. You may wonder, mid-way through the warm up, if you will even make it to the bag rounds, but you WILL make it and that feeling of accomplishment will bring you back time and time again. The staff and members are motivating and encouraging and there is a sense of community, which is a nice touch. Oh, and once a month, there is a DJ night, I mean, come one, does your old gym have a DJ? No? Then you're at the wrong gym.

This gym is great. Rey is a fantastic instructor (friendly and personable, very clear with…read moreinstructions and demonstrations and he really pushes us all to do our best) I love all the assistant coaches as well! There is a real feeling of community as we all work together to kick butt. :-) I love the intensity of the workout, the pacing of the class and this new location is a great space. From training here I am seeing positive changes in my strength, endurance and general fitness. My classmates are great, welcoming and fun to exercise with. This place has the right combo of hard work and fun. Three levels of classes are offered Monday through Thursday (beginner, intermediate and advanced) and on Fridays and Saturdays there are single multi level classes to practice skills. I like the frequency of that schedule, which allows me to go up to 6 times a week! :-) I would recommend westside kickboxing to anyone looking for a group of awesome people to train with, a chance to learn a new skill and an opportunity to push oneself to be physically fit.

During my last class, the instructor and owner spent a significant portion of class time discussing…read morehis personal life -- specifically, a family situation involving his goddaughter's relationship -- rather than focusing on instruction. At one point he physically hit me with frustration about it, which felt inappropriate and uncomfortable. At the end of class, he made a comment about Valentine's Day that included language stereotyping single women. I calmly suggested he consider different wording. His response was defensive and loud -- he raised his voice in front of other students, repeatedly told me not to "accuse" him, and pointed to a pride flag on the wall as evidence of his character. I stayed calm throughout and clarified I wasn't accusing him of anything. The interaction ended without resolution. I left feeling shaken. We crossed paths several times afterward and he never acknowledged what happened. I found the experience to be unprofessional and, frankly, distressing -- particularly because I had chosen this class as a safe, welcoming space.

I tried 3 classes for $9.99. It's ok. If you are committed to go multiple times a week, their…read moreroutine can definitely help you to lose weight and tone up. I had trouble scheduling the first one as they don't take online reservation. I had to call, leave a message, and wait for a call back. But once in touch, Olivia was nice and helpful. Also, they charged me $19.99 initially but gave me the difference back when I saw their subsequent promotional price. I also got a pair of gloves for free! This is pretty cool. First class was with regular class but they give additional one on one coaching. Second class you join the rest of the group. I am terrible with cardio and core, so the beginning 15min cardio was too much for me. However, the kickboxing part was fun. They try to sell you packages on the first day, which they offer additional discount. I still find it too expensive for me who only wants to work out once a week. It's probably ok for others if you go multiple times a week. Overall the place is clean, people are friendly, but really depends if you like their style of kickboxing.

The studio is big and always clean. I love it. The staff is always friendly and helpful.read more

Do you love the smell of sweat in the morning? This place reeks of hard work…read more There is an entry room with shirts and boxing gloves for sale. No one was behind the counter when I entered. I waited for awhile in hopes of being greeted, especially since there was a large sign on the door that said all visitors must sign in. When it was apparent no one knew or cared that I was there, I wandered into the gym. The big room was covered with a spongy mat and surrounded by mirrors. A female instructor was leading two men through a martial arts lesson. Around the corner was another large room divided into two workout areas by a short wall. One side had several free standing punching bags. The other side had kettle balls and several blobs that looked like the torso of a corpse. This was the kickboxing area. A female instructor led three students, 2 women and 1 man through a combination of calisthenics and kickboxing (heavy on the calisthenics). The warm-up included running laps, high steps, bear walk, soldier kicks, lunges, etc. The workout alternated between short bouts of punching and kicking the bag and longer torturous sessions of pushups, situps, planks, burpees and plenty of other punishing exercises. The last few minutes were reserved for the cool down stretches. Fast, techno music played rather quietly in the background. The instructor and students didn't really workout to the beat. There wasn't any choreography. Throughout the workout, students modified exercises as necessary to prevent exacerbating injuries; or if they weren't strong enough to do an exercise, the instructor gave them suggested modifications. No one really seemed thrilled to be there. I came to watch, but quickly lost interest and motivation for signing up for such grueling pain. I thought that more time would be spent doing kickboxing combos in synch with the music, which would have been fun, but that was not the case at all. The facility has a special offer. For $19.99, you get free boxing gloves and three classes. After that, you pay approximately $130 a month and can take as many classes as you can tolerate. Some people don't feel like they are getting a good workout unless they are dripping with sweat, and unable to lift their arms and too weak to walk afterwards. If this applies to you, you might actually like this. I was TKO the moment I walked in the door.

This is one greedy business. Signed my children up pre pandemic and have been charged monthly as if…read moremy children are going. My children got to go to one class...ONE!! I asked for them to please not charge me cause well we're not going because the country is shut down....I think that's fair. I was told that I would not be charged during the shut down, but now that they are able to open they decided to retroactively charge me several months in one month for services we couldn't use (BECAUSE THE COUNTRY WAS SHUT DOWN...). I've emailed several times and called, without ever getting a call back. Finally got someone today a lady who was incredibly rude and had no compassion for a mother who is not comfortable sending my children to a gym where the risk is high for catching COVID. The gym cares more about filling there pockets than they care about the safety of children. After posting on Facebook both owners finally decided to talk to me but only to try argue with me on my post only. Still haven't received a call or email. Or even a polite fake apology for not getting back to me yet...but the owner called me a bully for not wanting to be taken advantage of. For not wanting money for children to be taken when they haven't been able to provide the service we originally signed up for. I've been more than transparent about my requests that have gone unanswered.

If you are looking the the most challenging workout, you have to call Kristie at Chikara! She is so…read moremotivating, she pushes our limits while keeping it fun! You will get to like yourself again, see results and feel better! Thanks for everything you do for all of us, we feel important and most of all capable of doing better! I wish I started years ago!

I was excited about trying out Martial Arts Unlimited and made appointment online to come in (for…read morefree, unbelievably). Right when I walked in the door there was definitely a sense of confidence, respect and happiness in the warm air. I had my lesson with my instructor Bobby, it was an incredible learning experience with a focus on form and physics of MA. I signed up for the next phase of learning that night! My next lesson was with Greg and once again I was amazed with his knowledge, technique and professionalism. The opportunity to learn from such highly skilled instructors is truly a gift. I'm looking forward to my journey with MAU and want to thank all the staff and instructors for their kindness and positivity.

From the owner: We are a little in that we provide private instruction at very competitive rates. The attention to…read moredetail we provide is what sets us apart.