Amazing quick response when contacted. Extremely friendly receptionist…read more Able to get an appointment fairly soon. Elias was my carpet cleaner. He was very knowledgeable and worked very hard. The whole experience was top notch!

Everything went smoothly, Ohana responded quickly, gave me an estimate, an accurate time window,…read moreand then a text 15 minutes before arrival. They did a great job, even though one room had very old carpet. We even received a discount for having 1/2 a flight of stairs. Would definitely use again.

Danny came out to a wool loop carpet stain disaster and was FANTASTIC!!!! Very fast response and…read moreimmediately available. He educated us as our contractor and carpet installer had not on what to do and what NOT to do with wool. He even gave some pointers for future and offered to assist if this stain needed some more attention in the future. SO GLAD we went with Danny and Spots Gone and not a big box company. HIGHLY RECOMMENDED! A++++

As a veteran, I'm happy to support a veteran owned company. They are also family owned. They…read moreshowed up on time and ready to go. The pricing was great. They made sure the cost was clear and up front with no surprises. They were very personable and clearly communicated. The nearly new carpet looked way better after they came through. I would absolutely recommend and will have them put a again.

We moved into a home with an enormous amount of carpet. My husband's allergies went wild making his…read morelife miserable. Amazing Green Carpet Clean to the rescue! Will, the super carpet tech, was thorough, thoughtful, and hardworking. Will it cost you a little more to get your carpets cleaned thoroughly by a professional who customizes the care. Yep. And was it worth the cost? Heck, yes. This is the difference between chain store indifference and the care provided by a mom and pop shop. Thank you Amazing Green Carpet Clean!

From the owner: Our 60 year family business is a pioneer in green cleaning since day 1. Our #1 concern is always…read moreyou: Keeping your family healthy and your carpets beautiful. We are a residential only service, we don't clean floods or crime scenes, only beautiful homes like yours. Our products are all-natural, Non-Toxic, Hypo-Allergenic, Green Seal certified: The safest for people, pets, and the environment. Our 7-step low moisture system is our family secret offering a cleaning unsurpassed in the industry, and we guarantee the most thorough cleaning ever...or its Free! We do not clean with soap based cleaners, as others do, as soap leaves a sticky residue that is sure to bring back the dirt. When we are done, your carpet will dry in 1-2 hours and it stays cleaner longer. We also offer upholstery hand washing: most companies use heavy equipment to clean upholstery that can damage the fiber and soak your furniture. Our process protects your investment, taking time to carefully clean by hand.

Will definitely use again! Gave a quote via text, very easy. Scheduled appointment via text, was…read moreprofessional, on time, did a great job, explained everything. Very great price. Did exactly what he said he was going to do. Thanks Nick and will be using you again in the future.

Poor job....unreliable....not worth the money is what you need to know…read more Read on for more information. I really wanted to leave a good review for Nick's carpet cleaning, but I can't. When I reached out to several companies, I asked they typical questions about carpet cleaning, plus asked if they could move a couple of pieces of furniture. Nick said his company could. He showed up alone, and did not move any furniture. He struggled getting the equipment up and down the stairs and we were actually worried he was going to hurt himself. After he left and the carpet dried, I noticed several stains around the carpet and it didn't feel soft when it dried. Instead of leaving a bad review, I reached out and asked what I should do. I also mentioned that my carpet was stiff and crunchy, so I asked if there was something we could do for that. He offered to come back out Monday. I said, "sure. What time?" He replied, "130" I confirmed 1:30. When he didn't show up at 1:30, I reached out. Nick said he came to my house at 1:10 and knocked loudly and no one answered. Then he left. He assumed I forgot and didn't wait until our appointment time. No one was home because the agreed upon appointment time was 1:30. The next message was rude and Nick turned this on me and said, "you should have communicated that with me. I drove all the way out from Otsego. I was trying to be nice." I was trying both times to give him a chance to fix the problem so that I could leave a good review. I like to support small businesses. Now I am stuck with carpet that doesn't look, smell, or feel clean, and I will need to have to call out another company or live with it.

I had Mark and his son come out and clean my residential carpets and was really impressed with the…read morequality of the cleaning that they provided. I have Berber carpets which were in good condition but had a lot of staining and they were able to resolve all of my problems. Interestingly enough they do NOT move furniture, but they told me that ahead of time and I had plenty of advance notice to move things out of the way which enabled them to get to all the corners of every room. They took their time, did a great job, protected the corners of the walls where the hose was being run to other rooms, and did a great job of cleanup. Highly recommended!

Mark gave new life to our carpets, making them like new again. We recently added a puppy to our…read morefamily and the challenges of training came along with her. Cleaning spots on my own revealed how dirty our carpet really was. Mark did a thorough evaluation, spot treated areas in need and cleaned the carpets leaving our home feeling clean and fresh. We were impressed with the time he took to get the job done properly to his standards and our delight.

I first heard of this company years ago on the radio, but my friend recently told me about them and…read morethe great service they provide as her family and friends have used them in the past. I recently moved into my new place and wanted the carpet cleaned. Our entry stairs are the only carpeted area and they took a beating to all the trips bringing inside. I knew I wanted to get them professionally cleaned, and I ended up going with my friend's suggestion. It was easy to schedule via chat. Just like Comcast, you pick a day and schedule a 4 hour window. I saw a deal online for 2 bedrooms for $99. Since I only have carpet on the 14 stairs, that's all I was interested in having cleaned. They charge $5 per stair and since that didn't exceed $99, I opted to add the carpet protection (around $40). There's a $25 service fee added to the process too. I ended up spending about $140. Ernesto was the cleaner that showed up on the desired date. He called me 20 minutes prior to arrival to give me fair warning. The whole time he was very friendly and informative. He was courteous about where he parked and the whole process maybe took about 30-40 minutes. He let me know when he was done and it was a very easy process. I would book them in the future when needed.

CAUTION - Double Check how wet they leave your carpet! We had a total of three rooms, a hallway and…read moretwo staircases cleaned. We have Berber carpet. The first technician left too much water in the carpet on one of the staircases which led to mold, then their attempt to fix by charging us for a bio treatment left the staircase stinking of a Raid bug spray smell that would not come out. Zero Rez has done Zero to correct their mistakes and in running our carpet. The three rooms, hallway and one set of stairs turned out decent. The second set of stairs has been a nightmare. The original technician did not pull up enough water after the application. After 24 hours everything was dry except the one staircase and the bottom landing. It was still soaking, and I mean soaking wet. We placed fans in the staircase to help dry it out. All to no avail. We called customer service after 24hrs, and they sent out another technician the next day. Carpet now soaking wet for over 48hrs. The second technician attempted to pull some of the excess water out of the carpet on the stairs that had now been sitting soaking wet for going on 48 hours. At the 72hr mark a horrible smell of mold was overwhelming in the staircase. We called customer service again and had to wait for Mike the Manager/supervisor to approve another visit. He said it would not be good to re-clean the carpet and that they would treat it instead with a Bio compound and deodorizer. The next day another technician applied the Bio compound. The mold smell was replaced with the smell of the Bio compound which smells like Raid bug spray. Another 24 hours later (total time to completely dry = 144 hours) and the carpet in the stairwell is now dry but there is a lingering smell of the bio compound which smells like heavy bug spray. We called and spoke with customer service who could not help and had to transfer us to leave a message with Mike the Manager but received no call back and no attempt to resolve the Zero Rez caused problem. Adding insult to injury the original technician took a photo of our credit card front and back. Very suspicious. We received our invoice, and we were charged an extra $150.00 for the Bio treatment. We have since cancelled our CC and had to have a new one issued. We also have family coming to visit and with no help at all from Zero Rez or Mike the Manager to resolve the issue they created we have been forced to replace the carpet on the stairs at a cost of $1,400.00. It is the only way to get the Raid bug spray smell out of our stairs and home.

I am very pleased with the results of my carpet cleaning. There were pet stains which I was not…read morecertain would come out. Once the Steve applied the stain remover and cleaned the carpet it was impossible to find a stain anywhere. Thanks for the great job!!

From the owner: At Jacobson's Carpet Cleaning, we go the extra mile to make sure that all your carpet cleaning…read moreneeds are addressed! We offer 43 years of experience for all your carpet cleaning needs. We serve Minneapolis, Saint Cloud, and the surrounding areas. Call us today for more information!

Mike/Dennis the Janitor is the BEST in the Twin Cities. I started with His father Dennis 30 years…read moreago and now only trust Mike to continue the excellent service. As a residential interior designer, I also have recommended Mike to all my clients. Maryann Pearson St Paul MN

We have been using Dennis the Janitor for about 4 years and we LOVE the work they do. Mainly it's…read moreMike who comes to do our carpets, and I am always impressed. He's the one who reminds me of how great my light grey colored carpets are!! We own a German Shepherd who creates her own messes, plus I am a red wine fanatic (imagine the spills) and we foster kittens for our local shelter (imagine their messes!) not to mention that "shoes off" doesn't always fly in my family. Needless to say, we need carpet maintenance- and these guys are the best we have found. Once I did a coupon cleaning- worst mistake I ever made. I have been relying on Dennis the Janitor ever since then to keep my carpets looking and feeling great. Every six months- can't go wrong. I know the job will be done quickly, efficiently (they do it all from their van), impressively (esp. those tough spots) and that my carpets will be completely dry in just a day. Totally worth it!!