Mark Anthony helped me choose a TV and he was very helpful and I would definitely buy from him again

had a tricky situation with a washing machine reinstall and the installers weren't deterred at all. fixed it right up and even identified and corrected an issue with the dryer vent without me having to ask. they were extremely courteous and also respectful of my home. superb experience! read more

Bought a new washer and dryer set from here (whirlpool) dryer wasn't working properly. Gifford sent out repair men right away to no avail so they replaced it right away and it works great. I recommend them for sure read more

I bought a refrigerator from Gifford's and the salesman told me it was a very good product. I bought local thinking service would be better as I had been along time Sears Customer. I bought the extended warranty on the refrigerator. The products ice maker has broken down 3 times in 4 years and the parts are always on back order and Gifford's is so slow to get someone out. I thought Sears was slow as the turn around was about a month. I been waiting now for almost 5 months now for the latest repair. The part was on back order, then the repairman stab himself in the hand just before he was to come tot he house for the repair, then the repairman forgot to tell the office that he did not do the repair. I called in and then they had to reschedule again. I hate to say it but I bought the refrigerator and then a washer and dryer. I think this just about does it for me. I will be buying out of Granbury or Comanche in the future. read more

I have a seven-year-old house that was custom built for me with appliances from one supplier, Thermador. When the Thermidor Microwave oven burned up, I decided I wanted to replace it with a smaller Whirlpool unit. Gifford's people came out and removed the old oven, replaced it with the smaller unit I wanted, and then built a beautiful brushed aluminum surround with proper venting, and it looks like it was built just for our house. Because it was! Custom work isn't a problem for them. I don't ever question Chris Gifford on price; I just tell him what I want; he delivers it and I receive an invoice for a price that will hold up to competition if I choose to research the issue. I like dealing with people like this. read more

Gifford TV & Electronics - Installed in a recess cut larger for a bigger oven, Gifford's expert installers fabricated the brushed aluminum surround to match the room. - Appliances Near Me - Stephenville, Texas

These people at Gifford are the Old time example of "Customer Service" I honestly was surprised and almost tearful of how wonderfully helpful they were from our purchase, delivery and then a service call a month later when I had a house hold emergency that they came out to fix- and they didn't have to. I live in Burnet Tx and they delivered all the way from Stephinville, they came to fix an issue that I caused in my washer- they were kind, fast and refused to even charge me. I wouldn't highly recommend them for any appliance purchases. Thank you again Gifford appliance! read more

Our daughter goes to college in Stephenville and when it came to purchasing appliances for her house we were sure it would be a hassle! We were pleasantly surprised when we contacted Emily at Giffords-she helped us choose washer and dryer combo that worked out wonderfully. Emily also helped our daughter choose the correct size/style of refrigerator for her new kitchen. We were so happy to find a locally owned store that offers delivery, installation, haul off and offer repair options. Gifford's TV and Electronics will have all of our future Stephenville business!!! read more

I just learned about this site today, Jan. of 2012 so am late posting my review. This is the first review I have ever posted anywhere and regret it is negative. In 2007, Lightning knocked out most my appliances & tv's. Because my husband dealt with the original owner for years, we chose Gifford's TV & Appliances. We learned his grandson, Chris had taken over. He was very friendly and quickly put me at ease in having to purchase so many products at once. I purchased one 5ft and two 32" flat screens, dishwasher, trash compactor, $600 speaker system he put with a Pioneer receiver and a type of VCR/DVD player he explained would copy my old VHS movies onto DVD's. All total I spent around $7,000. (1) He neglected to explain the 5' screen would need a high dollar 'lamp' every couple of years. Mine went out in a year. He charged me $100 service call and the price of the lamp plus a little for his trouble in having to order it.. Total cost was between $250-300. I flipped out! Every year or so this had to take place? When it went out again in another year, I learned to order straight from manufacturer and put it in myself for a third of the cost. He could have told me that with the 1st replacement. (2) While installing the garbage compactor they chipped an inch piece of cabinet top off. I never could use the step-lever to open, have to open by pulling on it. No offer to pay for damages. I was not at home when this happened. My husband either didn't notice, or let it go. When I called about it, no one listened. (3) One week after installation, the dishwasher flooded the kitchen. Had to get them back out. There is still a piece of 2" wide plastic the width of the DW laying on the bottom of it. Appears to be a piece of it that came off. (4) The tape player would not allow transfer of my old VHS tapes because they were copyrighted. Of course they were, they were movies. He should have known this. Plus, after attempting the transfers with no success, I played a couple of Elvis movies then never turned the thing back on. A couple of years later a grandkid wanted to play a DVD and it wouldn't work, still doesn't. Warranty was long gone. Over $300 for a machine that never gave me any service. (5) He talked me into connecting to Dish Network through him, so his guys could install it along with everything else and we wouldn't have to wait on Dish to send someone out.. Week later, no satellite. Called Dish, they said I had to contact Gifford's since I'd connected through them. That took another week for them to come back. All this time with no TV. I had to call them back out a couple of times and still no satellite working. Finally, I called Dish and explained after a month I still had no satellite. They said they had paid him and he should help me. I insisted, and Dish Network finally came to help me. Also, hooking up the speaker system was a mess. One of the service guys bitched and moaned all the while. One was very professional and nice. He was Chris's brother and was wonderful. His helper was useless. I take full responsibility for not being more 'buyer aware'. In my defense however, Chris (owner) was told we had to buy several items, and I had to count on him to do us right, that there would be more purchases in the future if all went well. I explained my husband had dealt with his grandfather for 30 years, and told me this is the place I could trust. I explained my tech knowledge was zero so I had to rely on him explaining each item to me, especially the TV's new technology. Had I known an expensive lamp had to be replaced so often (or at all) I would never have purchased that type of TV especially for $2,000. This transaction became so bizarre, it felt like I'd entered the Twilight Zone. Did I mention the speakers receiver went out?? A few months ago. The receiver seems to get tired after an hour or so and cuts off. Will I call Gifford's for a service call? I don't think so. Regretfully, a former customer read more

Given this is delayed, but I am very dissapointed. I was told great things about the store but I found them to not only be rude but later when I called and talked to the owner Chris, he all but told me to go somewhere else. Absolutely avoid at all costs! Sherry T. read more

After having one bad experience with the manager before, I went ahead and gave them another shot and I can now say that I will never set foot in that store again. And after reading the rest of the reviews posted, seems like Chris, the owner has a serious attitude problem. Sad to see after having delt with his dad for years before and always getting great service, the new one shouldnt even be working with the public at all. I ended up buying from sears. read more

After 5 service appointments and waiting for weeks to have my directv fixed... I still had issues with it and was locked into a 2 year contact. I started calling directv instead and their guy had the problem fixed in 15 mintes for no cost to me. Ive already started using someone else for my appliance and tv fixes too. When I took my flat screen in they said the screen went bad and that it would cost more to fix then to replace it and then tried to get me to look at new ones for $2500. I took it somewhere else a week later and then was told that it was just a minor repair and walked out for less than $200. The other guy in the metroplex said he gets that all the times. So needless to say, I wont be back to giffords. read more

My husband and I were blown away by the selection of both appliances and tv's they had for such a small market like Stephenville. We were recently married and building a new house and needed everything. Thats when a couple of friends recommended Giffords. Our salesmens name was Clayton Iley and he was one of the most helpful people we ever met. He helped us to pick out exactly the right appliances and tvs to put in our house, even a surround sound for my husband. After going to a few other places, we found that most of the other people we delt with were not near as helpful or polite, nor were their prices any better. Overall Giffords had the best prices, most knowledgeable and helpful sales personel, and even their delivery people and installers did a fantastic job and stayed flexible with our work schedules. I gave them 5 stars and would gladdly recommend them to anyone and will do business with Clayton again if we ever need anything else. read more