Central Security Roy is such a nice person…read more He takes time to explain all your options and does not try to upsell you. He treats you more than just a customer but more like a neighbor and friend. I installed a basic system, and it meets my current needs. Roy explained things I might want to consider in the future, but never tried scare tactics to get me into upgrading. I know that in the future I will add some of the bells and whistles as my needs change. The service is great. It is so simple to use the easy-to-understand touch pad or your cell. It is cost effective, and the monitoring is GREAT. We had wind open a door and Sheriff and local Security were here within minutes. From time to time I forget that the system is on and do something stupid. They call immediately to see if I am OK and then require all passwords before closing the ticket. They do this not being annoyed for what I did, but with complete friendly understanding that S**T happens.

I am so pleased with Central Security. I was a customer in the Austin area and when I moved I…read morecalled to cancel my service as well as to inquire about the possibility of transferring my service to Ft Worth. I was so impressed when I was encouraged to take the cell box so that I could save myself the $100 charge! She even told me how to unscrew it! Once I got to Ft. Worth, I called Roy and he has been really helpful and easy to work with! He worked hard to give me the level of security services that I wanted without any pushy up sale. I'm so impressed with the alarm app and its capabilities and I think that the price is better than any comparable service. I plan to add additional smart home and security features in the future and I'm appreciative that Roy has been very informative while also not pressuring me to buy anything. I highly recommend this company!

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

Anthony was very sweet and installed our security system quickly and efficiently! He respected our…read moreproperty and I couldn't be more pleased!

SORRY, BUT I CAN'T RECOMMEND DFW SECURITY…read more I had existing alarm system and signed a 3-year contract only for the discount that I received on my homeowner's insurance policy. I can't / won't recommend them due to the sole fact that they refuse to release you from your contract in the event of a long-distance move. At the end of my second year, my fiancee and I moved out of the DFW area to another city several hours away. I would have been happy to transfer my service to our new address. Although DFW Security doesn't offer service in that market they refused to release me from my contract. I was given the option of 1) transferring my service to my new address 2) transferring the service and remaining balance of my contract to a friend or family member still in the DFW area or 3) transferring it to my previous home's new owner. Since none of those was an option, I ended up paying $252 to buy out the final 12 months of my contract. Most companies will release you from your service agreement without penalty if you provide proof of relocation outside their service area. Be warned that isn't the case with DFW Security. They're polite and make it easy to end your contract, but the entire process still left me feeling a bit put-off.