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    Audit and conflict resolution support

    Current year tax preparation and filing

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    H&R Block

    H&R Block

    (4 reviews)

    DO NOT USE THIS BRANCH OFFICE. I will never use HR Block again. They discovered they made a mistake…read moreon my return before they submitted it but never informed me. This resulted in me receiving a bill for penalties and late fees from the IRS. After 4 months of emails, calls, visits to another branch etc I still have not received satisfaction. Don't ever try to resolve anything through corporate customer service. They just keep opening cases and nobody ever contacts you back. When you call back in you can't talk to anyone higher than the person answering the call. John Linnenbach at the branch made the error. Branch manager Barbara Richardson is a disgrace as a "manager". What they did was fraudulent and I feel they are trying to cover their tracks and avoid reimbursing me so as to not admit to what they did.

    It is currently June 2019 and Kimberly Boyd west has been ignoring my calls. I had three amendments…read morewhich took about a month to do. Afterwards, I've been calling and calling with little to no response. It came to the point that I had her family member (he recommended me to her) telling her to call me. When I would get a hold of her I'm told its almost done. This last time I finally got a message through and she said she would ask to stay a few minutes late so I can come down to sign. I did not hear back from her until the end of the week. My ex is currently driving without safe brakes thanks to her playing this game. I would not recommend this office at all. Who knows when I will see my taxes. Edit: I have already called to figure this issue out. The only option is to keep trying or restart my entire taxes again. H&R needs to allow taxes to be transferred to another office when issues arise.

    Gift CPAs - accountants - Updated September 2026

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