Hire this firm at your own peril. If you are thinking about working with them, email me and I will…read moreshare my experience - this is singularly the worst experience we have ever had with a vendor - they are not a reputable firm and we are commencing legal action against them. We retained BlueLuna on February 17, 2012, over one year ago to build an integrated website that includes a new online learning management system, a front end website, and and ecommerce system to replace our existing integrated site. They were very competitive and were also really easy to work with. Blue Luna made a proposal which we accepted that estimating the project to take 9 weeks, payments in 4 installments - $8,750 upon acceptance, $6,125 on week 3, $7,350 in week 7, and the final payment upon website launch on week 9 of $2,450. Blue Luna requested payments according to the schedule and we made the first three payments per the agreement by week 7, totaling $22,050. There hasn't been a meaningful update in over a year since when the project began, and the current project is in a state of disarray. Last month, Michael Austin, our primary contact there told me that they are unable to complete the project. When we requested a refund for the $22,050 in fees that we paid BlueLuna for services that they did not provide, Michael refused the full refund and has yet to even offer a partial refund. After an extremely frustrating year trying to work with BlueLuna we will need to hire a new company to take on the project, and we had marketing and sales initiatives lined up last year that we had to cancel as a result. Some more background: The project was mismanaged by BlueLuna in almost every respect. From the beginning, we would not receive status updates for weeks at a time and when we were finally able to track them down it was only after multiple attempts to reach them over the phone and via email. When we did get a hold of them, there would be no meaningful updates - it would usually be along the lines of "we understand you are frustrated, let's schedule a time next week once we get a handle on this" and then the process of trying to get a hold of them the next week would begin again. For a very long time, we were extremely - overly - patient with them. We just wanted the project done but there was no one on the other side seriously engaging with us. I am attaching an email I sent to our primary contact at BlueLuna, Michael Austin- one of over 100 emails to him and to our other contact try to get status updates over the last yea: From me, February 27, 2013: "I am going to get back to Jennie but I wanted to express my disappointment about our experience working with blueLuna. I think we have been incredibly patient throughout this process, with the slow development process, the turnover, the missed phone calls, deadlines, etc. but in the last month it has gotten completely unacceptable. I have emailed you and called you multiple times to try to understand what the status is of our project and I haven't gotten a response. It is one of the most unprofessional situations I have encountered in my career. I need to have a conversation with you about this please let me know your availability this week." A response from Michael, over a week later: "I fully understand, I can talk mostly any time this week. Please let me know what works best for you and I will try and align." That has been the typical back and forth "I fully understand" followed by BlueLuna telling us some action will take place, and nothing happens. The company has ignored this project so blatantly that they didn't even know where their own latest development files were - we had to point out where their files were housed.

Take Your Web Dev Budget Elsewhere. I paid BlueLuna tens of thousands of dollars to develop an…read moree-commerced website. It took them over one year to "complete", they never picked up the phone when I called, I was required to do all testing and quality checking myself, I was humiliated at my launch party when the site still didn't work, and I lost all my initial customers due to a poorly structured payment gateway. Far from professional in my opinion.

Alex and his team did a great job on our menus and vehicle wrap. Friendly service and quick. A…read moreplace where businesses can depend on.

From the owner: Alx Creative Marketing Agency is a full-service web, design, print, and marketing agency in…read morePeabody, MA. We offer a team of specialized professionals that will help you with Website Designing, Graphic Designing, Signs, Car Lettering and Full Wrap, T-shirt Printing, Virtual Tours, Social Media Advertising and SEO. We hope to be able to help your company grow.

We are in digital marketing company that provides marketing and the lead generation services for…read morethe medical industry, and having quality web design is crucial for this vertical. Teaming up with Legacy Design has been one of the best decisions we have made for our business. Their quality and knowledge have been a breath of breath of fresh air to our business and clients. We are extremely excited and happy with Legacy Design services, and with the work they have done with our many projects. We recommend them 100%, you won't regret it!

From the owner: Legacy Design will customize your website to reflect your business model, helping you engage with…read moreclients through our many features and design elements. We take pride in helping you make your business dreams come true. My web design services include custom website design, Wordpress theme customization, existing website-to-Wordpress site conversion, mobile website design, search engine optimization (SEO) & website redesign.

I've been communicating with Lisa from Sperling Interactive, and so far, so good! She's an…read moreexcellent communicator and very much on top of things. Would definitely recommend to others.

From the owner: Sperling is a full-service marketing agency located in Salem, Massachusetts. Since our inception in…read more2008, we have served over 800 clients, building strategic marketing strategies, robust websites, and engaging content. Our services range from web design and development, PPC, SEO, social media, content marketing, graphic design, media buying, to photography and video. Named one of Inc. Magazine's 5000 fastest-growing privately held companies in the United States, we are also a trusted Google Partner. We deliver dynamic, client-tailored marketing campaigns and immersive website experiences that drive lead generation, boost brand awareness, and captivate and retain the right audiences.

Sumner's WEBS provides affordable custom web site development for Small Businesses and Non-Profits…read more Full package with no hidden fees and no monthly charge! Owned and operated by Sumner Feinstein, Sumner has been in business since 1995 developing and managing small businesses in the Essex County area of Massachusetts.

d soul, as it is known is a small web design company focusing in other medias as well and just…read morebecame a leg of Gravoc Inc. It is located right in the heart of Peabody's downtown. I have had the pleasure of having them construct the web site for my company. They do quality quality work and have a true formula for reaching the top of google and bing searches. They also specialize in green screen and other media production, shooting web based commercials and television ads. The one thing I can say about this company is that they care about their product. They are willing to accommodate you at any time night or day and are very talented. They also have the latest tech equipment and are versed in using it all, know that your promotional material will be in great hands if you hire D-soul. I did.. and am greatly satisfied.