My experience with Kent was excellent on every possible level: he was punctual, professional, and…read morehelpful. I've had two different local sewer specialist. Come to my home to resolve an ongoing problem with my basement drain. After listening to the description of the problem, Kent asked a couple of questions to clarify the issue. He then explained how the system works, and what the problem is. He described possible solutions that (unfortunately) did not include anything he could do, because I would've hired him on the spot). He referred me to another professional in the area to discuss one of the solutions that he proposed. In addition to being an extremely knowledgeable professional Kent is a good person. I strongly recommend him!

We noticed that the basement was flooding on a Saturday afternoon. We tried to fix it ourselves…read morebut it was too big of a project. The next morning it was twice as bad. I didn't think I would find anyone who would take a plumbing job on a Sunday, but I started making calls around 8:00 a.m. anyway. Johnson SDC was the only company to take a call. Kent said that he said he would be here in about ninety minutes. In fact he arrived a little bit early. He looked at the problem and figured out what was happening: it was ground water trapped by ice that made it flow against gravity up through the drain and into the basement . He did a great job of explaining it to us. He pumped the basement out completely and helped us come up with a game plan for a permanent solution. His bill was reasonable and he gave us a cash payment discount. Very happy with his service, would definitely recommend!

We have called twice in the last two years, for an old sewer pipe that has occasional issues…read more David is always very professional. He gives honest opinions on what work needs to be done, and explains why he's made that determination. He charges a fair price for solid work and I have no hesitation to ever call him for anything we need. I highly recommend him to anyone who needs sewer service.

I needed to have my bathroom sink unclogged as it was running very slow. David showed up on time…read moreand had it running in no time! He was very professional and cleaned up after himself. I would highly recommend him.

highly recommended. had our septic tank serviced by captain commodes. service technician was very…read moretimely and courteous. office staff is very helpful and informative.

Lack of safety…read more One of there driver took a highway curb at 60 mph almost hitting us.

Great outfit. On time every time. Would highly recommend. Office staff is a joy to work withread more

After my septic field failed, I needed to be hooked up to the city sewer ASAP. Twin City was very…read moreresponsive and coordinated all the details with the city. Once they started work, they were finished within half a day. The trench was filled and graded so, now that grass is growing there, no evidence of the work can be seen.

This company did an incredible job replacing our sewer and water laterals. They managed to…read moreschedule around our guests arrival and got the job done unbelievably fast. They showed up on schedule, brought the right equipment, and did quality work with quality material. The job required substantial excavation, when they were finished they brought in top soil, graded and seeded the work area. They did everything for a reasonable price quoted before they started. I am very pleased with their work and would certainly hirer them again and would absolutely recommend them to anyone needing similar services!

Joel did an excellent job lifting trusses. He also gave me some help in making sure the trusses…read morewere secure. This was my first truss job. He was on time, courteous, and always working. I would recommend Johnston Crane for any job. Pastor Jim, Dunbar WI

Bill was *extremely* knowledgable and helpful. I shared some photos of the project, which he…read moreimmediately understood. He is an excellent communicator and exuded trustworthiness. I think this company is great!

I have called this place three times over the past two weeks. The first two times I left a message…read morewith my problem and my phone number and got no response. The third time I finally got through and talk to the lady who said they would call me back and they never did. I was calling for our business to get a new toilet. My boss talked to someone who worked there on top of me calling three times and again no response. On a separate matter pertaining to my home we called and they said they would call us back. We then called back a week later And they finally came out right away. I feel so incredibly defeated. If a business is too busy to come take care of my problem then let me know so I can move onto the next plumber. Don't leave me hanging! I know it's Covid but a 30 second phone call letting me know you cannot take care of my problem would be nice.

Reinhard Plumbing, Fish Creek, has been our go-to for home plumbing servicing for over 20-years…read more You might say we grew up with them. They in every sense of the word take care of us. This past year, they stopped by to check on an issue we had in our "water closet." They saw we were in need of a water heater, and within a month installed a recommended water heater and had it set-up with safe-guards. We found a water leak that was just starting to appear, so the timing was impeccable for troubleshooting. Very grateful to them for grabbing-the-brass-ring and making this happen for us quite unexpectedly, in such a short period of time during the pandemic, and doing such a thorough job. Their loyal service through the years past and years to come is so appreciated, "thank you." We wouldn't have a home if it wasn't for your servicing specifically and in our communities. Laurie