Gold star customer service! Tore out old bathtub and installed new shower along with sink, toilet…read moreand washer. Highly recommend, communication was excellent and service very quick.

My mother had her hot water heater fail and had no water to shower. I called Matt to ask about his…read moreschedule and he had the new hot water heater installed before 10 am the next day. Community driven company with a great staff. I also had some plumbing done at my rental properties and the jobs were done thorough and looked great. His staff was very friendly and took care of our concerns... Great company to deal with. Thank you Independent Plumbing!!!

We called about a leaking pipe under the house. While they were under the house, they discovered…read morethat it was our baseboard heating that was leaking. While he was under the house I told him that the clean out valve under the kitchen sink was also leaking. Turned on the water to show him and he agreed, it was leaking. We also discussed a leaking Moen kitchen faucet and he took a picture of it to get the replacement part. While they were here, we also discussed possibly replacing our water softener. 5 months later having heard nothing from them, I asked if he could recommend a faster plumber. He said they never came back because we didn't reply to the estimate he sent us for a water softener. We never received an estimate or a bill. The water softener was not our main priority when we called him. Our main priority was the leak under the house which was fixed our heating company. No, I'm no plumber but as a retired Navy veteran, I understand that fixing the leak is always the main priority when multiple tasks are needed. If a light fixture was not working in the room where the leak was located, the priority would not be getting an estimate on replacing the light fixture. The main priority should always be stopping the leak. I would think that might translate to the plumbing industry also. We had three leaks and they fixed none of them. We did not call them out here to mail us an estimate for a water softener. We called them out here because we had leaks. This isn't rocket science. To top it off he said he wouldn't come out here even after finding out that we didn't get his estimate because he didn't like my attitude. Well I'm sorry, but after waiting 5 months and hearing nothing back from them I think I'm allowed a little leeway in temperament. He had our landline number, cell phone number and address but we heard nothing from him. He said because he didn't hear back from us, that's why he didn't come back to fix the leaks. So I guess the bottom line is if he can't sell us a water softener, he's not going to fix our leaks. I guess all he saw was dollar signs when we asked him to send us an estimate for a water softener. Poor customer service and zero follow-up with the customer will lose you money every time. He said he didn't call us because he didn't want to bother us. Unfortunately the US postal service is not as reliable as it once was so he was never going to hear from us. I doubt we will ever see his estimate, late or otherwise. From my point of view, we called about leaks under the house and in the kitchen sink and got no help. He got upset when I called him out him about not getting in touch with us, and he was very rude about it. I'm not the bad guy here. I'm just the customer with leaking plumbing in the house 5 months after calling this guy. Buyer beware.

I have used Nerat's for several jobs from heating, air conditioning, and plumbing…read more They are precise and reasonably priced, their craftsmanship is extremely good and thorough, I will only use them because they get the job done right the first time! There are to many others out here that are half ass and will do a half ass job, not Nerat's! You can count on them.

We just had our hot water heater replaced by Borkovetz Plumbing today. It was a great experience…read more I would give them a 10 ranking if I could. They should be your first call if you are looking for a qualified plumber. We would highly recommend them for all your plumbing projects. They said they would be here between 8:00 and 10:00 and at 8:00 the doorbell rang. They had the new hot water heater installed, removed the old one and the area cleaner than when they arrived all before 10:30. Curtis walked me through the settings and operations as the old heater was from 20 years ago, and lots has changed over the years. He explained all the features and answered all my questions. Curtis and Scott were very professional and pleasant to deal with. I know they will be my first call when I have a plumbing need.

I just called and I get they don't do clogs. However the lady was going to give me a number of a…read moreplace that could possibly help me and I explained more of my issue with her and she again told me that don't to clogs and the other was would be more possibly because they are also not taking new clients. I said ok and was about to ask for that number for someone that could possibly actually help and she hung up on me. I wouldn't recommend this place to anyone!!!!

Called to get 2 faucets and a toilet replaced, well they installed the faucets and they leaked,…read more they used 1/2inch sharkbite couplers to connect the new faucets, they leaked 6 days and still leaking, the toilet they ordered came broken so they gave me a super tall toilet which is 3 inches from the wall I have to call another plumber to do it right, don't use them.

excellent response to problem. workers were very friendly and professional. price was very fair…read more completed big job in less then 1 day. I highly recommend them. tom hoyt

We hired Eickmeyer to install central air, a whole house humidifier, and two bathroom exhaust fans…read more At first everything seemed OK. However, almost without exception, everything needed repairs and adjustments. The new thermostat refused to work, the a/c and humidifier blower was so loud we had trouble hearing the TV, water dripped from the bathroom exhaust fans (and still does), and the exterior grate for the exhaust fans rusted. After many, many service calls, most of the problems were fixed with the exception of the dripping exhaust fans and the rusty grate, which they refused to replace. We paid a high premium for Eickmeyer's services, mostly because of their reputation, but we were sorely disappointed.

Our furnace decided not to work on the coldest weekend. On a sunday, so we called the number posted…read moreand Bruce answered the phone right away. We told him what was going on and he came over within about 20 minutes. Of coarse it was a problem outside. Needless to say he fixed the problem. And I'm in a warm home with it being 7 degrees outside. Thank you very much.

My experience was great! I called because the furnace wouldn't stay running and it was getting…read morecolder in my house. Being new to the area I had no idea who to call. I expects to have to jump through hoops because it was later in the afternoon and wasn't even sure someone would come today. Tom was here within about 20 minutes! Charges were reasonable as well. I was very happy with the whole experience.

If you're looking for an HVAC contractor that is prompt, professional and honest, give Tom a call…read more After Tom provided the service that I had contracted him for and he had left for his next call, I discovered later that day that both my aunt and uncle (separate families) had had Tom serivce their systems in the past several times and were very satisfied. I'd definitely hire Tom again! KathyP

We have called twice in the last two years, for an old sewer pipe that has occasional issues…read more David is always very professional. He gives honest opinions on what work needs to be done, and explains why he's made that determination. He charges a fair price for solid work and I have no hesitation to ever call him for anything we need. I highly recommend him to anyone who needs sewer service.

I needed to have my bathroom sink unclogged as it was running very slow. David showed up on time…read moreand had it running in no time! He was very professional and cleaned up after himself. I would highly recommend him.

Great outfit. On time every time. Would highly recommend. Office staff is a joy to work withread more

After my septic field failed, I needed to be hooked up to the city sewer ASAP. Twin City was very…read moreresponsive and coordinated all the details with the city. Once they started work, they were finished within half a day. The trench was filled and graded so, now that grass is growing there, no evidence of the work can be seen.