This is a top notch facility with a professional and dedicated staff. And unlike most healthcare…read moreclinics and facilities, there was little waiting involved. Heading our tremendous care was Dr. Kaplan. Dr. Kaplan is extremely knowledgeable, thorough in his work, and a medical professional who listens carefully to his patients, which is exception, not the rule in modern healthcare.

I had an annual physical that I waited a year for. They made me pay a 40$ co pay. That's not a…read morething for an annual physical. It was not with my doctor that I was assigned when I joined the practice, I wish it was as I heard amazing things about her. Instead I got Susan Sullivan. If you want someone to actually listen to your concerns and to care enough to have a conversation with you, do not go to Susan Sullivan. I have family history of melanoma, my mother recently passed. I have a very strange large raised mark on my leg when I tried to show her she immediately, with out moving an inch closer to look at it, she laughed, smirked and said curtly "that's a freckle." It absolutely looks nothing like a freckle. I also wanted to mention sharp chest pains in my chest she kept the smirk on her face and laughed at me again and said that's normal. Again asked no further questions and failed to explain to me how sharp pains in my chest are normal. I told her about a very strange numbing wrist pain that feels paralyzed at times, again she laughed smirked and said that's from sleeping and totally normal. Failed to ask me a single question or look into any of my concerns for even a second further. (I am not a dramatic person and don't even like to go to the doctors for my problems I'd rather just live with them, but here I was trying to do the right thing and let the doctor know how I've been feeling and she treated me like I was stupid for doing that) I feel very un-cared for. I'm 25 years old this was my first physical in years I was kind of excited to speak with a professional about my health, but now I feel like I was treated like a dramatic child being told to drink water to solve their fake illness. Extremely unprofessional. I feel bad for anyone that has to see Susan Sullivan for a visit. She shot me down so bad I just stopped talking, there was more I would have liked for her to check like my hearing, but she made me so uncomfortable by laughing and smirking at me that I just gave up. Please take this review seriously because I've never seen anyone be so heartless careless and soulless like her. They also didn't draw my blood isn't that a normal thing at all physical? They had no idea what was going on the nurses kept asking me if I was all set I had to tell them I needed a tetanus shot and then they told me all set with out me doing my labs. So what did I pay a 40$ co pay for? I didn't get my blood tested and Susan Sullivan didn't listen to any of my health issues, she laughed at me.

The front desk has been everything except helpful, "we're closing soon call tomorrow" (they had 15…read moremins until close according to website) called the following day "our billing person isn't in, call tomorrow" I bet he's a good PCP and such but if I can't set up an appointment, I'll never get the chance to find out.

I have been a patient of Dr. Wengryn for over 15 years. He is fabulous. Sadly, the staff in the…read moreoffice ( which I don't think he has any say in their hiring or customer service skills) is usually distracted and bordering on rude. The medical assistants are just OK. Barbara Larson PA is excellent, the NP that I saw once was meh. Drs. Nahill and Wargovich are well educated and know their pulmonology but they are both getting a little long in the tooth. If John Wengryn and Barbara Larson could have their own practice, it would be great!

I have been a patient of Dr Robke for the last 18 years. He's is extremely talented and takes pride…read morein his work and will always take time to answer any questions and help you in anyway. To be honest I would be absolutely lost without Dr Robke and his staff . His new Np Hillary is an absolute doll and very caring. This office worlds as a team as how all dr offices should be. Tina and Sarah are amazing at the phone and very patient especially dealing with me and all my anxiety issues. I can't say enough good things about this practice. I travel all the way from Abington to Plymouth to come

I saw Dr.Robke and made him my new primary care. He was polite and professional and extremely…read moresmart. I felt like he actually listened to my medical concerns and gave me the answers I needed. The office is clean and modern and the receptionists were friendly and helpful. I was also able to get my bloodwork done on the fIrst floor which was convenient. If you are looking for a good doctor, I highly suggest him.

If I could give this place zero stars, I absolutely would in a heartbeat. Not only did I go here…read morefor 2 years, twice a week, but the owner didn't allow my therapist at the time to give us a heads up that we would no longer be seeing her. I was told the day I went, that it would be our last appointment, and I could no longer get services through anyone else. Having severe bipolar, amongst severe mental health diagnoses, it sent me into a mental breakdown, and things happened very quickly, and very badly. Things happened at BID that I barely even remember to this very day. The things I do remember will haunt me forever. It never should have went down the way it did. It was very unprofessional on Julie's part for how she handled a lot of people's emotions, and how she treated her staff. I feel bad for everyone who ever came in contact with her, or that place. Do yourself a favor and find a better rated place.

I have been going here for years. In the beginning the director, Julie Johnson, instructed the…read morestaff to charge $75 for a missed appointment. I thought this was bad enough. Now they charge $140 for a missed appointment. I loved both of my therapists (Kristine and Colin) but had to leave because of Dr Johnson's missed appointment policy. The people who go to this center have mental health issues and many of them are forgetful (like me) or their condition results in missed appointments through no fault of their own. On top of all this, the office staff is VERY rude. If you can, find another mental health center to go to.

I was very recently (last week) in the Beth Israel Deaconess Hospital-Plymouth with a partially…read moresevered finger. The tip was dislocated and the middle phalanx crushed. Went through the ER, received excellent care from the moment that I entered (on my own, no ambulance.) The staff was professional, informative, concerned, and courteous. In addition, their attitude and good humor put me immediately at ease. After an hour in the ER, I was led to another room where I was questioned about the pain, the injury, my insurance info, and my previous medical history. After, I returned to the waiting room. A short time later, I was brought in for Xrays, and brought to another smaller rom for more questions about how I felt, if I was faint or confused, and how the pain was. After this I was brought to a curtained off area for more questions, blood tests, visitations by hospital staff, and consultations with ER Doctors and nurses. All extremely courteous and polite and helpful once again. A short while later, I asked if one of the staff might inform my wife (in the ER waiting room) of what was happening and let her know that all was good. Rather than that, they brought her to me so that I would have comfort and company while everything progressed. After a couple of hours, after my records and Xray and such were discussed and evaluated, a REALLY great ER Doctor came in to clean and stitch my finger and help make arrangements for me to have an appointment with a hand surgeon within the next few days. That appointment led to surgery at the same hospital just a few days later. A three and a half hour surgery resulted in a pin being inserted and a nice straight finger with all of the "hamburger" stitched up nice and tidy. The Pre-Op and Post-Op staff were just sensational, the surgery team and Doctor were superb ! All in all, I could not have asked for a better experience or treatment from start to finish ! ! ! !

Came across the worse nurse or lack there of I have ever seen on 3rd floor…read more Absolutely NO care at all for 7 hours for an elderly person Rude and nasty! Too lazy to do job! I have never witnessed anything like it! HORRIBLE CARE! No compassion whatsoever! I guess they let anyone have a job these days because they are desperate for help. I wouldn't let her take care of a frog let alone a human!

AWFUL experience I had my first time ever going there. When I walked in there were 2 women at the…read moredesk who gave me major attitude and dirty looks for literally nothing. Then I sat for 45 minutes then was told Raquel's an hour behind schedule, no big deal but a heads up would've been nice incase I had something I had to do later on in the afternoon like the other women in the waiting room. Anyway, I was finally taken in by a medical assistant and am rudely told, "life happens". There was no need for that as I had not complained, made faces, or caused any trouble for her to say that. When I'm finally in the room we're going over my medications and such since it is my first time at the office. I had just recently switched birth control pills so wasn't 100% sure of the name of the new pill I was on so the medical assistant walked out of the room, announced to the whole medical team at the desk that she had to call my pharmacy to find out which birth control I was taking. Weird of her to have to announce it, but I didn't think much of it. Then some lady in the office says to her, clear as day not even trying to be discreet, "she can do it herself, if she really doesn't know what birth control she's on she can call herself." um ok, if I had been asked to call I would've but the assistant took it upon herself as it is part of her job! Then a minute later the same lady with the rude remark sounds as she's right outside my door shouting across the office, "wow it's pretty sad she doesn't know the name of the birth control she's on". I walked out after that and went home. I don't think it's appropriate to make judgement because I don't remember the name of my birth control?? Especially to shout it out loud to other people in the office? I don't know just seems very unprofessional to me.

I was referred to this office for a follow up for frequent UTIs. I was treated by the PA Victoria…read moreWebber and sent home with a antibiotic prescription which i filled and took as prescribed but still was symptomatic and dropped off another urine sample but before it was cultured I collapsed at home that evening and was rushed to the hospital and treated with IV antibiotic for 3 days to clear the infection. I do not recommend this center since I was not initially seen by the urologist and did not receive the correct medication to treat the infection.

This place has been just awful. It's been 7 months and we've gotten basically no where with the…read morecare despite constantly following up. They fail to put in orders over and over again, their forms are not up to date with their labs, don't call with results even when we have a virtual appointment. Dr. Gillard proceeds with the appointment with no results then tries to blame the partner for the reason why there's a problem. They clearly didn't want to help patients or don't care. This place is a mess. The biggest headache. Do not go here if you have another option.

I broke my ankle all three bones totally smashed . Was ignored the entire time in ER no pain meds…read moreno one to check on me no o one to ask if I needed to use bathroom . Asked nurse for one of my medications I needed daily never gave it to me until I flipped the next morning . Needless to say he surgeon Dr. Beck who thinks is first name is Jesus Christ acting like he was on commission when I said not having surgery here I felt so not safe. He kept calling the nurses phone to get me to have it done when I finally said no he insulted me. So if your looking for a surgeon who only cares about money here's your guy my suggestion run ..... South Shore Orthopedic in Hingham was fantastic . Surgeon talked to is like we were right on his level like a human being should be treated . Beck is a joke ! Would let him remove a splinter. Disgusting bedside manner . ER is unacceptabl. I also work in healthcare would never treat a patient in that manner.

My primary care wants me to start seeing an obgyn because we think I might have endometriosis. I…read morecalled and the receptionist was the rudest I've ever encountered. She told me she looked in my chart and everything looked fine, so she didn't understand why my pcp wanted me to come. I told her I think I have endo and she asked why I thought that. I told her my symptoms and she basically told me she has no idea why I'd think I have it. I told her that's why I want to speak with a real doctor. I was in genuine shock at the way I was treated and won't be booking an appointment here ever.