Bobby West was our realtor to sell our home and help us find our new home. We chose him based on…read morehaving several 5 star reviews. After our experience, we questioned if they were all real. Our home was listed, and wanting to sell we decided to put the price at the lower end of his recommendation range, trying to ensure it would not sit. Within 4 days he wanted us to lower the price by $10,000 because of only 2 showings. We did not feel great about this and felt this was too soon, but he pushed, so we agreed to lower by $7,000. Within a week we had 1 awful offer and one for asking. We accepted the one for the asking price. Now it was time to find our new home. We picked a day we could both get off work. He said he couldn't show us houses that entire day because he was taking his 2 dogs to a grooming appointment. We found our home through a different realtor in his office. Bobby made the offer and it was accepted. Here's where things take a turn. He said he took care of our earnest money going where it needed to go. He didn't. He told us he got permission from our seller so we could move in up to a couple days early. He didn't. We told him when our movers were coming and he was pushing to have the sellers do our walk through at the same time our movers would be moving our belongings out of the home. Everything was in writing via text messages. When the messages were copied back to him, he spun out of control. Messages became rude and unprofessional on his end. We didn't know how to respond to him. We decided to have another realtor from his company intervene. John Perry stepped in and was very professional and completed the rest of the communication and tasks. We would not recommend using Bobby West as a realtor.

We worked with Scott Boni out of the Bobby West team and it was a fantastic experience. We will…read moredefinitely be recommending Scott and Bobby to anyone else looking to buy a home. Scott guided us through he whole process was very patient with us and explained everything without over explaining. He helped us at every step of the way was always quick to reply and easy to contact and kept us informed. Scott also had great contacts through him he helped us pick a quality mortgage broker, home inspector and everything else we needed for the process. Scott was also extremely knowledgeable about the houses we toured and was able to point out things I never would have noticed or known to ask about. He was able to adapt as we figured out what kind of houses we were actually interested in and guide us to more like what we wanted. We toured a lot of houses and made two offers in our Journey and Scott was reassuring communicative and effective the entire way. Every weekend he would set us up to tour homes with an itinerary and a plan also including and getting us information on homes we found ourselves that we liked. Scott was a great Value as a realtor but more importantly to me he was just a very good person. I felt like i could trust him to actually have mine and my Wife's interests at heart. I never felt pressured by him and the man knew how to make us feel comfortable in the strange situation. He was easy to talk to without it ever feeling awkward or like an obligation even on our 10th or 12th house toured. He was fun to talk to while keeping us on track through all the tours and making good use of our time. He helped us weigh the pros and cons of the places we visited and helped us understand everything through his knowledge and experience. I'd highly recommend this group and Scott in particular if you are in the process of buying a house.

Nichole was an exceptional realtor to work with. She is extremely knowledgeable and kept us…read moreinformed every step of the way while selling our property. After working with a previous realtor who was unable to deliver results, Nichole stepped in and handled everything efficiently and seamlessly. She truly went above and beyond to ensure we were satisfied, and we wouldn't hesitate to work with her again. We highly recommend Nichole to anyone buying or selling a home.

Nichole Merrell from Coldwell Banker was wonderful to work with and made the whole process of…read moreselling our house smooth and effortless. She ensured everything went smoothly with the sale of our home. She was very well organized and professional, and answered all questions or concerns anytime we needed to talk to her. She took time out of her busy schedule to help fix things in our home to make sure it was ready to be sold. She truly has a passion for her job and her clients. Nichole is a realtor we would highly recommend to anyone who is interested in purchasing or selling a home. Nicole goes above and beyond to make sure her clients are happy.

My wife and I worked with Corey Kelly to purchase our home and we absolutely loved working with…read morehim. We were in a multiple offer situation, and having Corey and his team on our side helped us secure the winning bid. We really appreciated Corey's calming and down-to-earth demeanor, which really helped us feel comfortable all the way through the closing process. He's also very responsive and is able to keep track of a million details so that nothing falls through the cracks. I highly recommend that you use Corey as your Realtor--he's a great guy and knows what he's doing!

The entire team is wonderful to work with and makes the process (which can be stressful at times…read moredue to the nature of buying/selling/building a home) as smooth and exciting as possible. Even though it is stressful, there is comfort in knowing that you have experienced and friendly partners on your side, who are very responsive and informative with any questions you have. The team is extremely trustworthy and truly has their client's best interest in mind, which is sometimes hard to find! I am not sure when we will buy or sell again, but would highly recommend working with Dan, Michelle, Jeremy and the entire team for any real-estate needs.

In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

We are working with Sara on our upcoming move from San Diego to PIT and I cannot believe we found…read moresuch an awesome partner in this process!!! We were able to meet with her, and tour homes on a recent planned vacation, she gave us a ton of options. She also introduced us to an awesome lender who helped us identify our options (Nicole with Movement mortgage is an incredible asset; and they love to work together: so it's a great fit for us!) Since we have returned to SoCal, I have been in touch with Sara frequently; she's warm, friendly and I have no doubt she will help us find the home of our dreams in due time! Keep in mind; your realtor is a professional who puts in a lot of time making your home dreams a reality, and there's nothing better than having a partner in our goal who understands what we are looking for, and cares enough to keep in touch/make friends for life. Can't wait to update this review when we have found "home", and I have no doubt, with Sara's expertise in the local community and her dedication to our vision, that we will find just the place, together!

She's the best, simply put! If you are looking for someone who is patient, honest and respectful of…read moreyour requests and time, Sara is your girl! We had the pleasure of working with her to buy our first house in Dormont and to sell that house seven years later and purchase a new one. PATIENCE is key in this process. I cannot say this enough. I always had this vision of a real estate agent being super pushy and aggressive with their buying and selling tactics. This is not the case for Sara. We took nine long months to find our first house in Dormont. She never pressured us to hurry up. I was talking to a friend one day who's a former real estate agent and they were like, I would have dropped you a few months in! So clearly you know Sara is patient. I loved that she got to know us enough that we'd walk into a house and she'd be like, NOPE, not for you. Again, never tried to push her opinion on us unless it was asked. And I did explicitly trust her with her opinion of houses. We finally found the right house for us, and of course negotiating was stressful, but she offered advice at every turn and was able to guide us to a successful deal. Then seven years later we were ready to move to a bigger house and sell our old one. Now I realize THAT is the stressful part... Selling your home! I was way overconfident with the market being hot and thinking we'd have some sort of bidding war on our house in the first week it was on the market. It was not. In the overall scheme of things the house went fast, about a month after we listed, but I was caught up in thinking our house was the most amazing perfect house ever and how dare anyone find fault with it :) We got a deal we were comfortable with and that closed our chapter there. With the new house, we searched and secured a deal on buying it before we sold the old one. We looked for about six months and I was so indecisive. I just couldn't find the "right" one. Sara again was very patient with us throughout the whole process. We looked at a lot of duds and finally came upon our future home. I was still not entirely sold but Sara was able to gently point out the good points and then eventually negotiate a great deal for us. For the neighborhood, we really lucked out. To this day I still say to my husband we got a steal on this place. Negotiating was SUPER STRESSFUL but Sara was always there to talk us through the inspection issues with both houses. Calm and cool always. Now I'm sitting here in our house after a year and am so happy and would gladly refer Sara to everyone who asks... Which I do all the time! Thanks Sara, you're the best and you'll be in good hands when you choose her as your agent!

FIVE STAR EXPERIENCE!…read more We hired Courtney as first-time homebuyers on a recommendation from my sister who raved about how awesome she was for her home buying hourney. My sister undersold her. Courtney went above-and-beyond every step of the way. We began our home search when our local housing market was booming & fast-paced. We were a bit unsure on how the process worked & Courtney met with us (in the evening, after we got off work I might add) and talked us through the entire process. She did not rush us and answered every one of our questions to make us feel more comfortable. She explained that unfortunately we would have to act fast on offers, but she would make sure we were comfortable before doing so. When it was time to visit open houses & schedule evening home tours, Courtney was always available, even if we gave less than a days notice! She always requested disclosures and had them in hand (if provided) and explained the high points of each area of the home and what to pay attention to. She was very friendly and professionally-dressed at the open houses & would chat a bit with the selling realtor to get the 411 on any offers and interest already on the home. Our first offer was done at 10:00pm the day before Thanksgiving- and Courtney stayed in contact with us to ensure it met the sellers' deadline. We unfortunately went through a personal hardship & informed her that our search would be put on hold for a few months- she was gracious and very understanding. When it came time to search again, we called her and she immediately began getting back to work. We could tell Courtney had a larger list of active clients and her schedule was filling up (we were thrilled for her because she's earned it) but she never made us feel less important & always gave the same level of service with promptly getting back to us & scheduling tours! She checked in with us via text message every few days which was wonderful. When we found our forever home, she helped us in writing up the offer & the contingencies she thought were the most beneficial for us to ask for. She also pushed for every possible disclosure that the sellers might be holding on to and that greatly helped to ease our mind in the inevitable what-if's that popped up throughout the process. The mortgage process was downright frustrating, as we chose our own lender. Courtney could not have been more helpful & did everything she could to make the process a bit easier by reaching out to them personally when they were giving us a hard time and sticking up for us when they dragged their feet. The sellers agent, several employees at our mortgage lender, and even the title insurance guy told us "you snagged a good realtor - you guys are really lucky" because she had already laid the groundwork and formed a relationship with them and forced them to stick to deadlines. All of this is just foundation for the true mark of her professionalism & dedication to her job. When, a few days prior to closing, we were told that the front porch railing paint was 'peeling' and needed to be addressed, the sellers were uninterested and just waiting for their cut of the sale. Courtney went to the home (with permission of course) and painted the porch HERSELF! She later told us that the sellers negligence was not worth losing the house & she was willing to do anything to ensure we got the house we came to get! I cannot sing her praises enough. Courtney is a one-in-a-million realtor and will not let you down. She's not going to go off the grid or drag her feet. She will do whatever it takes to hold up her end and even take on some of your end to make sure everything goes as smoothly as possible. I know that this is showing already with her growing list of clients, but I am confident that her schedule could fill up completely and she would still find time to give you your second house tour because you can't make your mind up. I would highly recommend Courtney Tolner for your buying/selling needs. She will make the process as easy as it can be!

Talked to a woman today. Not sure if she actually an agent or a receptionist. But can we say not…read morerude but arrogant? How hard is it to be civil even if you are having a bad day. If your doing some big deal and I'm just not important enough to be acknowledged then just deal with me another time. Its real estate. You people are a dime a dozen. Not like it was before the internet.

$40,000 over asking price!!!…read more Daniel represented us in the sale of our home on Navahoe Drive in Mt. Lebanon. Early on in the process, he counseled us on improvements and updates that were needed to stage our older home for profitable sale. Despite our reluctance to invest in a property we were about to sell, he was resolute and his advice proved to be worthwhile. With respect to asking price, we decided to be conservative, and to allow the market to dictate where the actual sale price would fall. In a four-day whirlwind of home visits, offers and counters, we were fortunate to be able to sell our home at a tremendous price. Daniel managed this process for u.s, kept the lid on our emotions, and guided us to a very profitable sale. Our recommendation is unequivocal. Daniel is an outstanding agent, sensitive to his client's needs, but insistent about his professional opinions. A prospective seller could not find a more attentive real estate agent.

I have been through the home buying process two times. The first time, my agent was awful in…read morealmost every way. This time, I was lucky enough to find Daniel. Right off the bat, he made sure my wife and I truly understood what we were getting into - what can we truly afford? can we expect to get a majority of the things we want within our budget? how much money will be need at closing? what should we expect in terms of allegheny county taxes? etc. He really helped level set expectations. And that was wonderful. But his greater value came when he took us to look at houses. Daniel provided great insight into what work / improvements needed to be done to each house and whether the improvements would actually increase the value of the house. Once we moved into the offer and contract phase, he provided consistent support, kept us on task and timeline, and was always available to answer any questions or concerns that we had. Honestly, I couldn't imagine a better experience and I couldn't imagine ever going through the process without Daniel leading the way. If you're in the market for a house, call him. You won't be disappointed.