Amy helped us sell our home (our first sale), and we cannot recommend her enough! She is very…read moreknowledgeable about the market, excellent at reading the situation and negotiating, and she really advocated for us. She is also very honest and communicative and went above and beyond making herself available to us throughout the process to put us at ease and to make things as stress free as possible. She had great advice based on her many years of experience and was so helpful about every aspect of the sale. We are very happy with the results and will be recommending her to everyone we know!

Amy has helped me and my family with multiple types of purchases for over 2 decades! I can't…read morerecommend her enough, she's easy to work with, knowledgeable about different types of real estate, and attentive. She does what it takes to make sure all of our transactions go through smoothly. She's our family agent and we'll continue to use her for all of our real estate needs.

Caroline is the DREAM realtor!…read more As a first-time homebuyer in Irvine, I needed a realtor who knew the market and could act strategically quick in a highly competitive environment, while having the patience to guide me through the overwhelming process. In just a few weeks, Caroline found my home before it even officially hit the market and helped me secure it. Now, five months later, I finally am feeling settled in my dream community. Every day I wake up in a place I'm proud to call home, feeling fortunate not only for the house itself but also for having an advocate who stayed on top of it and made what seemed nearly impossible, possible. From the start, Caroline was empathetic and truly put herself in my shoes when it came to my goals. She actively listened every step of the way and respected every unique criteria, like kitchen on first floor, no rain chain (we both learned what this was for the first time, hah), nor front doors opening to stairs for Feng Shui, to list a few. Since these details aren't filterable on listing sites, she personally reviewed each one and was quick to adjust when criteria did not match. She kept everything organized, from scheduling tours to mapping efficient routes, and was always either early or punctual to the dot. One selling agent at an open house even called us a "BREATH OF FRESH AIR"... because of her friendly and approachable demeanor! She knew just how to small talk and build rapport with each and every one of them. Caroline's communication is second to none, professional, positive, and most importantly, proactive. We were first to make the offer, first to respond to the counter, and she never missed a beat in follow-ups. She knew exactly what she was doing, and her guidance even helped us secure the winning offer just a little over asking by $1K! On the DAILY, Caroline kept me fully in the loop with updates. She nudged paperwork with a gentle, tactful touch that never felt pushy, and whenever I had questions, she shared her professional opinion yet never imposed, always respecting my decisions in the end - clearly on my side the whole way. Escrow was THE most stressful part of the process. Ours was 21 days, with no room for hiccups... my lease was ending at the same time, tenants hadn't moved out yet, and negotiations were intense. It was high stakes and fast, but Caroline put on her THERAPIST hat and kept me calm throughout and reassured me we were on the right track and would not lose the home, while meticulously coordinating every detail behind the scenes. The home was practically in original condition. During the inspection process, she switched to her HANDYWOMAN hat, offering practical advice on how to freshen it up, from painting to reglazing the shower, so we could focus on the big-ticket items. In the end, she successfully negotiated ALL but ONE request, including what we jokingly called the "gutter garden" cleaning...something that almost never happens! What sets Caroline apart is her heart. She genuinely cares about her clients and goes above and beyond with the best intentions. Working with her felt like having both an expert realtor and a trusted friend. Who else would bring me a Starbucks medicine ball... TWICE...when I was feeling under the weather, and then be crazy with me to cheer, high-five, clap, and jump up and down filming our celebratory win as I got my new keys?! Her housewarming gifts were incredibly thoughtful to, from a Ring camera and Dyson V8 to a Zojirushi hot pot & skillet appliance - a warm nod to how we bonded over our shared love of hot pot! Every time I think back on my first home-buying journey, I smile. Caroline made me a priority and was there for me through ever stress and success, and I wouldn't have had it any other way. If you want a realtor who will fight for your dream home and make the experience smooth and truly fulfilling, Caroline is that person. For anyone looking to buy their first home in Orange County, even if it is just to get educated on the market, I highly recommend Caroline Zhong.

My husband and I were on the search for our first home, and Caroline was such a big part of our…read morejourney! She definitely knows her stuff, so when it came to questions about the property or legal documents, Caroline was able to explain things in a way that was super easy to understand. It was an entirely new world for me and my husband, so Caroline made sure we knew what to look out for and make smart decisions with long-term goals in mind. We eventually found a home in Placentia and went into escrow. Since the place was a new-build, construction took waaay longer than expected so eventually we pulled out. But Caroline was always happy to help and really fast at replying. She totally understood why things fell through this time, but once we plan on looking for our forever home again, we will definitely use Caroline's services again!

If you're looking for a listing agent who can sell your house quickly and above market value,…read moreJanuary is the right choice. Just do whatever she asked you to do for the preparation before the open house. I guarantee you will not be disappointed. She is so professional and will go above and beyond to make your house very attractive to get the maximum value for it. Not like other agents wanting your house to be sold quickly to get commission but to sacrifice your house's value. If you want to sell your house at its maximum value, January is the best.

First comment is "5 stars are not enough" to rate my experience with Ms. January Lee. To begin,…read moreJanuary was referred to me by a mutual business associate. It is my good fortune to have met and worked with January for the following reasons. Her extreme professionalism was exhibited in every step we took together from our initial meeting to the successful conclusion, the sale of my home in record time. January's excellent communication skills established the foundation of our relationship from the start. Never once did January fail to return promptly or initiate dialog when needed. Her knowledge of the real estate industry proved to be extensive when it was time to decide the correct selling price. This same knowledge again proved valuable as the preparation for the sale events began. The outside vendors she chose for photography, minor construction and staging, were all expert professionals in their own fields. Also worth noting are these vendors' ability and willingness to keep agreed budgets and schedules. Each of these outside vendors were eager to follow January's directions to achieve visual perfection. January was definitely in charge! "Above and beyond" describes January's additional personal touches in the home prep and attention to all details. Everything listed above contributed to and resulted in our successful sale. January actually made the selling process enjoyable though she was working overtime behind the scenes. I would welcome January's presence in any business venture. I believe January to be the best real estate agent for my future and at the same time I am honored to now consider her my friend. Than you. John Sells and Buys.

We've worked with Lori from 2021 when she helped sell our first home. Since then, she's helped us…read morepurchase and sell 4 more properties after that including my parents house. That's how good she is! We keep coming back. She is super friendly, hardworking and knows a lot about this industry. She will also advocate hard for you. We love working with her!

Lori Gentile-DeSantis sold our mother's house for $75,000 over asking price! She is a hard working,…read morediligent and easy to work with real estate agent. She helped us with her contractors and handyman contacts. They were the best, with quality work at fair prices. Thank you, Lori for all your hard work and effort in selling our mother's house! You truly have been the best realtor we have ever worked with! We highly recommend Lori Gentile-DeSantis for any and all of your real estate needs!!

Julia is amazing to work with. She assisted us with the sale of our home, and the process went…read moresmoothly because of Julia and her team's diligence and hard work. From our initial meeting, Julia was upfront and honest about how the process would go and what she will do. She is a great listener and works for what is best for her clients. She has vast professional contacts working together from getting our home ready for listing to making sure closing is done without delay. Julia has a proactive approach and anticipates issues that may come up. Her experience and knowledge were invaluable. Julia provided great guidance and advice whenever we needed it from start to finish. We trust Julia completely and highly recommend her.

Julia is the best agent in our area ever! She is professional, patient, and always with good…read moreattitude. She helped us on several properties on both buy and sell side. She did everything she could to make deals happen. Highly recommend her for all residential transactions!

This was our first time buying a home in the U.S., and we only had a surface-level understanding of…read morethe neighborhoods and living conditions in West LA. Thanks to a recommendation from an online friend, we got in touch with Amy's team. We first reached out to her around noon on a Sunday. Since our time in LA was extremely limited, we shared our ideas and requirements with her, but didn't expect much given the short notice. To our surprise, by Sunday evening, Amy had already efficiently put together a list of 4 to 5 homes that fit our criteria and arranged for us to tour them on Monday. During the tours, Amy gave us a detailed breakdown of the neighborhoods, explained the LA home-buying process and key things to look out for, and genuinely looked at each property from our perspective to weigh the pros and cons. In a very short period, she cleared up all our doubts and hesitations, while earning our complete trust. Throughout the rest of the process, which involved many complex situations, I truly felt that Amy's team provided professional, responsive, dedicated, responsible, patient, and highly efficient service. They always offered honest, objective advice instead of just trying to rush and close the deal. We feel incredibly lucky to have found Amy's team. With their help, we found a home that exceeded our expectations, all within our planned timeline and budget. I highly recommend anyone looking for a home in West LA to reach out to Amy--it is absolutely the right choice!

Amy and her team made the entire selling process feel smooth and well managed from start to finish…read more Amy is incredibly strategic and clearly knows how to position a home in the market; she gave honest guidance when I needed it and never made me feel rushed. I always felt like she genuinely had my best interests in mind. Brandon was responsive, detail-oriented, and kept everything moving behind the scenes, which made a big difference. Communication was clear throughout, and I never felt out of the loop. Selling can be stressful, but they made it feel much more manageable. I'm really grateful for their help.

Juliet and her team are extremely professional, responsible, and genuinely dedicated…read more Because my tenant needed to move out earlier than expected and I was out of town, Juliet helped me secure a highly qualified new tenant within just two weeks. She also handled the entire turnover process seamlessly -- from move-out inspection to handing over the property -- and even coordinated with the gardener to remove a dangerous dead queen palm tree. She is warm, polite, and meticulous in every detail. She only contacted me when truly necessary, which made the entire process smooth and stress-free for me. I felt completely at ease and well taken care of. Her commission fee is also clear, transparent, and competitive in the market. I am truly grateful for her help and highly recommend her services.

Juliet Chung is the best real estate agent I have ever encountered--and I've had the (mis)fortune…read moreof knowing dozens. She combines deep knowledge of the business with remarkable responsiveness. She always seemed a step ahead, anticipating my questions and keeping me informed throughout my VERY long search. On top of that, she's incredibly sweet and genuinely caring. I'm grateful for Juliet and the team at Country Queen.

Jane just helped us close a property in Long Beach, and she is HANDS DOWN THE ABSOLUTE BEST…read more Reasons being: 1) She is an EXPERT in her field. 2) She GENUINELY cares about her clients. We spent SO many months searching for the right investment property due to so many different obstacles, and Jane was there to provide insight Every Step Of The Way. The search for the "best property" was never ending.. and at one point after many months, we highly considered a newly renovated condo just to conclude the search. However, Jane Literally recommended against it because she ran the numbers and thought it was overpriced, and didn't think it was the smartest purchase from an investment standpoint! I cannot confidently say that another realtor would have turned down the sale and done the same. To make matters even more complicated, when we finally found "the property", everything that could have gone wrong during escrow went wrong, but Jane was in our corner the entire time standing up for us and helping us through all the unexpected mishaps. Thank you Jane!! We are so grateful for all that you do!! :)

Jane is the best Realtor I have ever had and I will work with her until she retires as a broker…read more She has high energy, she is very intelligent, and her negotiating skills are phenomenal. I recommend Jane to any buyer/seller!!!