I think I should point out that the 2 existing negative reviews on here are not for Dr. Heo…read moreherself, but for the office staff. I've been seeing Dr. Lucy Heo for all of my gyno needs for 3 years now. She is probably my favorite gynecologist that I've ever had. She is warm, friendly, and always seems to remember me despite the fact that I only go in once a year. When I was having recurring migraines and another doc suggested that my oral contraceptive could be a contributing factor, Dr. Heo presented me with a list of options that would be better for me. While it is a Catholic hospital and she said she was not allowed to order an IUD for me, she told me how I could go about getting one through somewhere else. Never any judgment. She has listened to and addressed all of my concerns, and I have always felt that she cares for me like a friend or a daughter and not just another patient. I no longer dread my annual pap because Dr. Heo is so amazing. The only thing I'd change is maybe some nice cloth covered stirrups and fabric gowns instead of the itchy paper ones. One office I've been to in Bloomington-Normal IL had both, but the doctor wasn't nearly as good as Dr. Heo. As an aside, I've also never had any problems with the front office staff there. Sometimes it's a little confusing who I should check in with, but I've always been treated kindly and professionally.

Dr . Heo is truly exceptional. Believe me when I say she is the best gynecologist ever. She is a…read morephenomenal human being that makes the whole experience amazing. She is so smart, kind and caring! That's what makes a difference in peoples lives!

If you need a C-Section, this doctor is the guy to go to. He stitched up my wife's incision with…read moregreat skill. The scar is barely noticeable. I imagine the skill comes from performing LOTS of C-sections. So we birthed our first two children with Dr Herriges. If you go with the flow and submit to the medical model of childbirth, He is the nicest OBGYN you'll ever come across. That was the experience of the first birth. We were 1 week overdue, my wife was induced, induction failed (surprise!!) and she was sectioned. Thankfully he did say my wife could have a natural birth the next time around. After this experience along with lots of reflection, my wife felt this experience just wasn't right. Things didn't add up. So, she educated herself on natural childbirth and VBAC and soon I jumped on board as well. She designed a birth plan and wanted to take ownership of her birth experience. When she presented Dr Herriges with her plan, out came the red pen and many many requests were slashed off the list. His dismissive remarks of natural childbirth as being "granola" were many. He also employed his manipulative statements regarding possible risks factors: "there is a 1% chance of (insert complication) happening, but if it happens to you its 100%." So we carried on and foolishly & did not search for another provider. On the day of birth as labor dragged on for hours and hours, Dr Herriges pushed to have us sign consent to C-section forms. We refused and he was NOT pleased. He proceeded to engage in a yelling match with my wife (WHILE IN LABOR) explaining his disapproval or our own research on Vaginal Birth after C-Section and he dismissed that being in a calm setting and focusing on the birth would have any positive influence on getting labor going. Next he warned us that the risk of carrying on without intervention would lead to a baby born with palsy because the baby was tachycardic. Thankfully we educated ourselves on tachycardia and how to understand the medical instruments. The baby was fine. He also explained that my wife's pelvis was untested and probably unable to birth a baby. After continued conflict with Dr Herriges, I took him outside and instructed him to stay away from our room and he was banned unless I requested his presence. 6 hours later....our baby was born vaginally. No Palsy, Healthy, 10 lb baby boy. Funny thing....while waiting for the Placenta to pass, Dr Herriges looked up to the clock (it was 10pm) and unwittingly said, "well looks like I missed my daughter's birthday party." Needless to say our next baby will not be born in a hospital or attended by an OBGYN. It will be at home with a Midwife. Thanks Doc!

It's kind of weird reviewing my obgyn - but he definitely deserves it!…read moreHe's been my one and only obgyn, recommended by my mom. He delivered my brother, who's now 8, and will hopefully deliver my not yet conceived baby. Dr. Herriges doesn't rush through the visit with you and will talk to you about whatever you want. The waiting room is soothing and quiet. Norma, his wife, is always there and helps you in every single way she can. The only negative thing about this practice is that the doctor is always so booked, that I have to make my appointments at least a month in advance. He delivers more babies than any other doctor at St. Francis. If you don't mind a man as your obgyn and can get an appointment with him, I highly recommend it. You won't be disappointed.

Dr. Simon is a very concerned, personable doctor. She also has a good sense of humor (since…read morelaughter is the best medicine why not be lighthearted when I can?). I'm always able to get an appointment when I need one.

Dr. Simon is just fabulous! She is knowledgeable and you can rely on her having the latest…read moreinformation. You don't need to wait long for an appointment, she is always on time. She is kind and thorough.

Cancelled appointment at last minute. No follow up. No apology. The worst part is that I called the…read moreoffice when she was five minutes late and the stuff who answered said that when she's ready she will call. Twenty minutes later I get a call that Dr. Kurtzer had an emergency and could not make the scheduled time and suggested a time two hours later. I could not accommodate and to date have received no follow up.

I spent two days trying to make an appointment--JUST an appointment--and was unsuccessful because…read morethis office and the Center for Sexual Medicine and Menopause never bothered following through with a "questionnaire" you're required to fill out before you can even make an appointment. Someone feckless named Kevin twice answered my call and made it appear that he was speaking with a "patient coordinator" and upon my second call claimed that someone was sending the questionnaire, which they never did. Fortunately their lack of attention made me do more digging and I did find a provider who not only made an appointment right away, but forwarded an email for me to get set up in the online portal. As for this doctor and this office? Still waiting on that questionnaire...I actually called them back to tell them don't bother. This time a woman answered, claiming she had "no control" over the patient coordinators and would "pass along" my concerns. Won't hold my breath waiting for that to happen. But it's a shame that Lauren Streicher is always all over TV promoting this center and her doctors as a refuge for women who need their help. Yet it's nothing but flashy marketing. You're creating roadblocks for women more than you're helping. Deeply disappointing. Truly did not expect to have an experience like this. But you've all now been warned.

She was very rude and dishonest I went in concerned about…read morelack of fetal movement and she got mad at me and more concerned over the fact that I wasn't at a different location and said I didn't belong there. She would ask me questions yet talked over me condescendingly and even pointed at the ultrasound and asked if I understood what I was looking at I said no and she rolled her eyes and said "omg how don't you know " and said it was low amniotic fluid and my baby was going to die soon. I had my.relative on the phone while it happened she kept coming into my room to tell me my baby was going to die and gave me the address to the "hospital I should be at" that I could not be treated there even though it was an urgent matter. I cried all the way to the other location just to find out she lied and everything was fine. I have never endured such hair pulling stress in my life I really thought i was going to lose my baby that day.

Maybe the other reviewer got her on a bad day. Michele is very helpful and answered all my…read morequestions without getting annoyed. She was very personable and very friendly. She makes you feel at ease. Her bedside manner is fantastic. I was getting my nexplanon removed, and she made a really small incision (she could have made a bigger incision to make it easier to remove, but she didn't want me to have a big scar. Very thoughtful!) She seems to really care about her patients.

Absolutely terrible. Primary care office that won't handle direct referrals or book follow up to ER…read morevisits -- at all, leaving sick patients hanging and scrambling to find a new or substitute doctor to help them.

I love Northwestern, but oof this location...hire people who know what they are doing. Waited…read morealmost an hour for a nurses appointment, they kept telling me that I was going to be called soon, come to find out the entire time I was waiting they couldn't "find the order in the system" which was there, and I had no problem going to another location for the appointment! Communicate!!!! If you can't find the order, even after calling a nursing manager, 3 other admin staff members looking in the computer, tell me that so I can make the decision to stay or leave!!!! Definitely won't be going to this location. Disappointing