Richard (the owner). Fixed a favorite purse of mine in minutes. I was going to throw the purse…read moreaway until I was told to send it down to Crafton Shoe Service. Thanks to Richard, I am able to carry my favorite purse again. Great business and business owner.

Rick is the last of the original group and he brings years of experience and skills that will…read moreprobably handle 99.9% of the shoe requests he receives. A straight , honest talker he works out of his garage and repaired a pair of my wife's ankle boots, making them look like new. Prices are reasonable with quality results. Highly recommend

Dave helped me from the moment I walked in. He was helpful and made sure to help me find things in…read moremy price range. I can't imagine a better experience for someone looking to get into biking.

I recently had to look for a new pair of running / walking shoe to replace the "end of life" pair I…read moreneeded to replace. I ordered 3 pair of shoes from an online source that I had to return because of poor sizing and ill-fitting construction. A neighbor recommended Pro Bike+Run - Robinson. I worked with representative Sam Snodgrass. This guy really knows his product and process to make sure you are fitted properly. Your foot is first measured for proper sizing. Secondly, the pressure points and foot arch are determined and displayed and lastly your gait is videoed. Now it's time to try a number of shoes to see how these elements help to determine a proper fit. Myself, I settled on the New Balance Foam Fresh 1080's. These are not only comfortable for walking, but I was amazed at the relief I was getting for my lower back! Unbelievable! I also purchased a pair of "flip-flops". Next, my wife was so impressed she completed the same process and purchased a pair of shoes and "flip-flops" as well. We are extremely satisfied customers and will suggest anyone at least try the Pro Bike+Run process before they purchase a pair of shoes. Lastly, the pricing was very palpable. For the comfort, I believe $159.00 price tag is not too much to pay. "I will pay good money for my shoes and my bed because if I am not on my back, I'm on my feet"! (F Y I, Sam's days off are Saturday and Tuesday)

The staff at this location are extremely knowledgeable and helpful. They will work to help you find…read moreshoes in your budget that will help you obtain your running goals. They are also friendly and fun, and they always seem to go the extra mile. It's not just a store,it's a family.

My experience was fantastic thanks to the outstanding customer service provided by Jen. The…read moreproducts were of great quality. However, the biggest issue I encountered was the delay in processing my order. Despite waiting for a week, the items were still not shipped, which was inconvenient as I needed them before leaving on my trip in two weeks. Jen was very understanding and quickly canceled my order, processing a refund for me. It would be even better if they could improve their efficiency in fulfilling orders promptly.

I've been a customer at Larrimor's for years, and I'm disappointed in how the store handled a very…read moresimple issue. Their employees never asked for my birthday when setting up my profile, which meant I never received the birthday gift cards they advertise. When I contacted the store to correct it and asked for the past year's missed offer, the owner (Tom Michael) refused, even though the mistake was caused by their own staff. Instead of honoring the gift card I should have received, I was only offered a donation made "in my name" to a charity. While that may sound generous, it doesn't solve the original problem, and it left me feeling like the store wasn't willing to take responsibility for their own oversight. It was a very small request and could have been resolved easily with good customer service, but it wasn't. Based on this experience, I wouldn't recommend shopping here or trying to resolve any issues directly with the owner. There are plenty of other stores that value their customers and stand behind their promotions.

I came here looking for good walking and supportive shoes for my upcoming Disney trip in June…read more Knowing New Balance makes descent walking shoes I thought I could get a pair here. The lady who helped me explained that during the pandemic New Balance had temporarily halted production and that they were only now starting to make and ship shoes. She measured my feet and recommended I try Brooks. She taught me how to tie a secure knot at the ends so that my ankles would be supportive. The shoes felt very good and then I inquired about orthotics with a metatarsal arch for support. She showed me one pair and had to order my size. Along with that she recommended a pair of beach sandals by Birkenstock which would give me more support than ordinary flip flops. I'm allowed to try out my purchases for two weeks as long as I don't take them outside in the event I wish to return them. The very next day I got a call from them telling me that my orthopedic inserts had come in. Sanaljon carries all the top shoe brands and they carry specialty shoes, diabetic shoes, socks, and pretty much everything for you footwear needs. Expect to pay more here because you are buying name brand and quality. Am very happy with my purchase and will shop here again for my shoe needs.

Awesome experience! Great variety of shoes and extremely professional and knowledgeable staff.read more

Great selection& very knowledgeable staff. Skip the big box stores, and invest in a well qualified…read moresmall business.

absolutely great customer service. I was searching for an item ( goose sunglasses) that seemed to…read morebe out of stock everywhere, not only did they confirm they had it actually in stock, but shipped it super fast across the country. I made a follow up call to inquire about it and they confirmed it had shipped. THEN even though I didn't ask for tracking the same person I spoke to earlier today called me after they had closed just to confirm that the package was delivered and make sure there wasn't anything else I needed help with. absolutely do not hesitate to spend your money with them. I will in fact be ordering some more sunglasses just to give them more business

I have been shopping here for Years and will dearly miss them when they close…read more I have small shoe size (5) and no one else carries this size. When I have shopped here I always leave with at least one box sometimes more. Mitch and the staff have always been there to give Excellent service K. L. M.

What great customer service! I went there looking for a comfortable yet dressy pair of shoes to…read morewear with slacks. I wasn't sure what size to get because I've had recent toe injuries that have seriously affected shoe comfort. I wear anywhere between a 9.5 and a 10.5 which is just impossible to find at most stores which carry half-sizes up to 10 then skip to full sizes. (grrrr) I've even gotten men's shoes just so I could get that precious half-size. Bernie helped me find two pairs ON SALE and then customized them at the heel and in the front to fit absolutely perfectly. Plus I can go back for future adjustments to the fit at no charge! I'm done with going to self-service shoes stores that never have my size in the style I want. Naturalizer Shoes at the Monroeville Mall has got a customer for life in me!

great shoes and best prices around. they have all the vintage clothes you could need amazing shoes…read moreI haven't seen in years!