Great place. Quick, accommodating, reasonable…read more Flat screen Nice good old fellas They offer other services then just haircuts

In case you don't already know, Yelp fucking sucks…read more Case in point, this shithole has over 4 stars. Barbers provide a service, so when you bust your ass to grab a shower after work so your head is squeaky clean for them to fuck with and race over there before they close, you expect to at least receive a haircut right? No, instead this is the exchange: 5:50 PM (they close at 6PM) *old man frantically waving his arm for me to get out* I'm standing there stupified Old man: "Do you want something?" Me: "I'd like to get a haircut" Old man: "What time tomorrow?" Me: "I'm not coming back" Old man: "Then get out" Ah, customer service, glad to see it hasn't died after all. On what planet does a simple haircut take longer than 10 minutes? If you provide a service, provide it well and with a smile. Want to close earlier? Then change your hours. Do not expect people to come back the next day for your grumpy old ass to yell at them.

I needed place that caters to women.It seemed like a salon for men. But I appreciate their response…read moreto me.

A few things: You said I booked a $25 beard trim. What I actually booked was a $32 (obviously,…read morebefore the reversal). I can show you the receipt. You said I was 11 minutes late. 11 minutes. Most dentists, doctors' offices, and social services offices provide a grace period of 15 minutes. That's a reasonable accommodation for traffic conditions. Even still, being 11 minutes late has nothing to do with me not having an empty chair when I got there. I could understand if it was 20 minutes. I arrived early to my 1st and 2nd appointments; and, the 1st appointment was good , which is why I booked the 2nd. I still waited 30-40 minutes before the second appointment began. On my 3rd appointment, I waited 10 minutes until the receptionist was off the phone just to be checked in and told that another barber would be completing my service. I said OK and was told he was finishing up. I waited another 10 minutes (while I read the reviews of the lounge) before I walked out. If we are talking about punctuality, I'll give you the 11 minutes, and you still owe me some time. I guess all those other people in the reviews complaining about your double-booking were 11 minutes late as well. You already stated in your own words, "To feel slighted is absolutely understandable and I will personally own that." There is nothing more to say after that. To accuse me of being condescending when all I am doing is telling my side tells me two things. #1, you don't know what condescending means. And #2, you don't know what accountability means. Lastly, I have never seen or spoken with a Lozell S. I spoke with a woman that day. I did not get her name. I was never asked, nor was I ever offered an opportunity to speak with the owner. If I had, I would have taken that opportunity. I am a reasonable person. I asked her if I could receive 50% back. She said no refunds. I said OK. She never mentioned a refund at all. I took it like a life lesson, and I left peacefully. I did not know I had been given a refund until after I left my initial review. Even then, I only asked for 50% back. If anyone says anything different, it is a lie. I did receive the deposit back, and it is appreciated. To anyone reading this: Read my comment carefully. Then read the response from the owner. Then ask yourself if you really want to take the chance of having to deal with this. A professional owner would have stopped at "To feel slighted is absolutely understandable, and I will personally own that." Instead, this owner would rather call the customer a liar in a Yelp review. Read the other reviews and ask yourself if you think I'm lying. This has been wild.

Principle Barbershop in Shaker Heights is such a vibe. Super clean, modern, and lowkey chic--it…read morefeels like a space you'd want to hang out in, not just get a cut. Rachel is amazing. So talented, super sweet, and actually listens to what you want. Every cut feels personalized and fresh. The whole staff is just as friendly and professional--great energy all around. If you want a sharp cut in a cool, welcoming space, this is the spot.

I've been going to Chuck since 2013. I will follow this elite barber to the ends of the Earth. The…read moreteam he leads is by far the best group of barbers. It might be a bit more than you expect, but the quality and consistency of excellence is definitely worth the price.

I've gone here once before when I happened to have cash on me, and the cut was decent and…read morereasonable. Old school barbershop. What is frustrating is their choice to be cash only. While theirs may be an ATM close by, in 2025 next to a college town it's difficult to imagine why they would stick to a limiting their payment methods. People don't carry cash and don't want to have to do an extra chore just to pay you.

Been going there for almost 50 years, obviously pleased…read more Free parking, no appointments necessary

I had a great experience here. You book your appointment online and show up at the scheduled time…read more Elizabeth did my. I told her what I wanted and got exactly what I asked for. Sgro's is a great place and I'm glad I found out about it. This is my new go to to get my hair cut. No major issues but be warned, they only take Venmo and Zelle for payment, which isn't really a big deal. Highly recommended.

I've been getting my haircut at Sgro's since I moved to Shaker in 1988. Classic barbershop, lots of…read moregossip, laughs, and a good haircut, beard trim & shave.

Lisa is always professional and pleasant. She consistently gives an excellent haircut, and now has…read moreexpanded the shop offerings with massage and facials. Highly recommend!

Lisa and James the barber are very personable and very good at providing great quality haircutting…read moreservices. Always very professional and understands the quality of a great haircut.

Stephen does great work and he makes your appointment more than just a quality service but a whole…read moreexperience. He's timely, reliable and consistent. I know what to expect every time I go and he's always considerate of my thoughts about the cut. He's flexible with making appointments as long as you're able to work with him he will get you in ASAP. Great work and great customer service! I refer all my friends to Stephen!

I have to give Deuce's a thumbs up The experience, for me, was professional from start to finish. I…read morewas looking for a local barber after running into scheduling issues with the prior who is across town, and unable to continue home visits. The owner was very prompt in responding to my inquiries, and getting me acclimated with scheduling procedures, etc. Speaking of scheduling, it's a breeze. He uses a calendar system that you can log in to and schedule a mutually convenient appointment. As far as the cut, he did a great job. I will definitely be a repeat customer. The only thing I caution is this is not your typical barber shop in terms of space, so if you're looking for a spot with the traditional regulars and barbers airing issues of the day all day, you won't find it.

I stopped in here not knowing this shop but seeing a "Barber" sign I decided to give it a try…read more It wasn't the immediate friendliest of atmospheres when I walked in but I stayed and waited until I was up for the next chair. The barber asked how I liked my hair cut and I gave him the particulars. While the cut itself was good that was all that I got. I conversation even when I tried to spark yo one and never did he pull out a straight razor and shave my neck or above my ears. This is my favorite part about going to a real barber like I do in my hometown. The cost of what I got was 1.5 x what I pay at home and I got much less for it. I guess from now on I will get my hair cut before I leave town or wait until I get back.

Did not listen to me and gave me something completely different than what I asked for 0/5read more

My husband was very happy with his hair cut. Also loved the ambience. I think he found his barber…read moreshop and I am sure he will be here monthly We take our son there from 6 months he is now 17 months. Very happy.

I called to book an appointment with Elana and Rasa answered the phone and set up the appointment…read more When l got there Rasa said Elana was running late.then she said she would cut my hair. I said no thats ok.i would rather Elana cut my hair.Rasa insisted so l gave in.Boy was l disappointed. I told Rasa that the haircut looked uneven. She got mad.she handed me a mirror.l said maybe it was her glasses. It still looked uneven. She grabbed the mirror from my hand with anger. I told Rasa that l was disappointed. She still charged me full price.wow.that was wrong. So to sum it all up l believe she needed the extra money and booked the appointment with out telling Elana.If you want to be disappointed then l recommend Rasa.