Best Dr I've ever had . Always attentive, great listener and always looked out for my best…read moreinterest . Was a joy to be his patient and hope to find him again .

I found Dr. Sapsowitz through a google search while I was looking for someone in the Houston area…read morewho offered a 24-hour ambulatory blood pressure monitoring test. I was trying to be inappropriately medicated by by regular doctors (I live in the Friendswood area.) The test is a gold standard for people like me who have "white coat syndrome" blood pressure issues--it's very hard to get accurate b.p. readings. Long story short I went to Dr. S. He doesn't take my insurance but has priced the test so that it is very affordable (cheaper than flying to Great Britain where they use the test regularly!). I was extremely pleased with how everything went. Dr. S., his nurse and members of his office staff were very kind and helpful and I was able to get the information I need so I can take it to my doctors.

Disappointed and Discouraged by Care Denial…read more I wish my experience had been anything but disappointing. I scheduled an appointment seeking compassionate guidance for a VBAC (vaginal birth after cesarean). To my surprise--and dismay--Dr. Michael D. Kelly and his nurse practitioner denied me service without even reviewing my medical history. My last C-section was six years ago, yet instead of taking the time to listen, Dr. Kelly dismissed my request outright. As a patient, I expect at least a thoughtful conversation. Instead, I felt rushed, unheard, and judged--like I was being penalized for asserting what I believe to be a reasonable birth plan. The nurse practitioner's bedside manner only deepened my frustration; their off-putting demeanor made an already stressful moment feel untenable. At the very least, I hoped for professionalism and empathy. What I encountered felt the opposite. Seeking a respectful discussion about VBAC shouldn't result in denial of care--but here, it did. Disappointing indeed.

I don't know what changed, but I can never reach anyone at this office anymore. I use the text app…read morebut never get a response. My prescription refills are always late, and when trying to call to get it refilled, no one ever answers. Highly disappointed.

Great customer service! Love seeing everyone when I come in. They are very welcoming!read more

Additional Update 4/17/26: I had an echocardiogram scheduled today and arrived 10 minutes early…read more Despite that, I waited an additional 20 minutes past my appointment time. I also asked multiple times about the cost of the visit, and no one was able to provide a clear answer. At that point, I decided to leave, I'm not going to wait close to an hour for a practice that doesn't prioritize patient care or communication. To make matters worse, I am still waiting on my lab results. They confirmed the results were received on the 8th, yet I have not received any follow-up or evaluation. Overall, the experience felt disorganized, and I would recommend considering another provider. Previous Update: I previously left a review for New Wave Physicians Group and, unfortunately, I'm updating it again out of frustration. In my original review, I mentioned that my experiences with Dr. Carder and Dr. Troung were positive, they were both professional, attentive, and helpful during my visits. However, I also noted ongoing issues with the front office staff, and those problems have only gotten worse. It is extremely difficult to reach anyone by phone. Calls often go unanswered, and when someone does pick up, it feels like a rare occurrence. I've had to call repeatedly at different times of the day just to speak with someone, and on multiple occasions I've been placed on hold and then disconnected. More concerning is what happened after my most recent appointment with Dr. Carder. I went in for serious symptoms, had an EKG performed, and completed lab work. I specifically asked how I would receive my results and what the next steps would be regarding treatment or medication. I was told I would receive a phone call, but that never happened. After calling over 50 times, I finally reached someone who informed me that my results had been available for quite some time but had not even been reviewed. I also followed up on a sleep study that was discussed during my visit, only to find out it had not been submitted. The medications I was told would be prescribed were never sent to the pharmacy either. On top of all of this, I still don't have access to the patient portal. Despite multiple attempts to get assistance from the office staff, no one has been able to help me get it set up. These issues have been ongoing and are now affecting my ability to receive timely care. At this point, I feel like I've given this office more than enough chances and will likely be looking for a new provider.

I have moved to Houston in 2007 and have been going to Dr…read more Julius Debroeck ever since. Not only is he a great doctor, but he takes time with his patients, explains things well and provides a solid recommendations. I solicited his opinions several times for other family members as well. Having grown up outside of the United States, where becoming MD is not a ticket to the millionaire club I noticed that these days more and more MD's career choices are motivated by income and far less by desire to help. Dr. Debroeck is a true doctor! Honest, knowledgeable, always with a smile and a great sense of humor even in harsh situations. He puts his patients first! Frankly after ten years I cannot say enough praise about the man and his staff. Some years ago a friend of mine who recently immigrated to the US and did not have PCP got sick. After talking to several doctors, this person asked me to help, I recommended Dr. Debroeck and went along to translate. Dr. Debroeck suspected hypothyroidism and ordered the blood work. He was 100% correct in his diagnosis. While I can go on and on with great examples, I can conclude that the world would be a better place if each one of us was more like Dr.Debroeck.

Dr. Debroeck is by far my favorite Dr. EVER! He addresses each and every health issue you may have…read moreproficiently. If an emergency occurs, it is never a hassle to obtain an appointment. He has a great bedside manner and he always finds a way to relate to you. I have never had to wait in the waiting room for more than 20 minutes for any appointment. The nurses and office staff have always been very friendly and courteous. I have never been a fan of any Dr. but Dr. Debroeck has changed my tune, I no longer dread making appointments!

I can't give enough praise to Dr. Akeem Adigun and his staff especially Amber. You can tell they…read moretruly love their job and what they do. They are the definition of perfect patient care. They are great at explaining what's going on and making sure you're comfortable every step of the way. If you need an OBGYN these are your people!!!

my urologist Dr lacefield is excellent in his field he has a great supporting staff. i had issues…read morewith my insurance Keshaun lenton-hill was great in dealing with the insurance and kept me informed the entire time. would recommend Memorial Hermann cypress location

How no one has reviewed this office before is beyond me!! I have to preface this by saying that…read morethis review is strictly for the Ob/Gyn office of Houston Methodist-Willowbrook and for Dr. Traci DeSplinter. There are 2 other doctors in this practice, Dr. Lee and Dr. Heiman, which I have not seen personally but my friend sees Dr. Heiman and loves her. I first found out about Dr. DeSplinter by a coworker who said she had a good experience with her, and she wasn't lying! I have been seeing Dr. DeSplinter for about 5 years now and although I have moved further away from her office, I will gladly make the drive out to 249 to see her. The office is very clean and the entire staff is very friendly, professional and they believe in their patient's privacy. It's pretty easy to schedule appointments. You can call the office or you can request one online at their website. The only downside is that the schedule becomes full quickly, so I suggest to make appointments at least a few weeks in advance if possible. The wait time in the lobby isn't bad. Most times I've gotten called within 5-10 minutes after sitting down. All women know, that it's a very sensitive area of practice but Dr. DeSplinter is great. She's always been very professional and has excellent bedside manner. I can truly say that she makes me feel comfortable and I trust going to her. She makes an uneasy time bearable. The office isn't hard to find either. It's inside the main building of Houston Methodist Willowbrook (the building that faces the feeder road of 249) in Suite 100. When you first walk in, it's the first office on your left. Parking can be tricky sometimes since you're sharing the parking lot with other patients and visitors of the hospital but I've always had luck finding a spot not too far from the building. And the hospital also offers valet parking but I've yet to try it out. Overall, this is a wonderful office. I was hesitant to share about this doctor since I don't want her schedule to become even busier (lol) but I wanted to help out anyone who is currently looking for a caring ob/gyn. As I mentioned before, I live a good distance from the office now but I will gladly make the drive to see her since good, caring doctors are hard to come by. 5/5!

I just went to my OBGyn. I have never felt so degraded and awkward with a Dr. In my life. Dr…read moreDesplinter was Curt and rude. One of her comments was "I didn't ask You THAT!" " Your not SURE?". "So you don't Know?" I felt like I was in school! I'm 56! She kept making rude comments. All I wanted to do was leave. I'm not sure why she had to be so derogatory? I won't be back, even if my test come back as not good! The staff was excellent, the only one who couldn't be nice was this Dr.

Had a positive experience here. I found my doctor to be friendly but still very professional. She…read moremade me feel comfortable despite the uncomfortable circumstance. Got right to the point & scheduled bloodwork so that we could attack my complaint head-on!

Dr. Davilla is a very good Doctor. She talks with you and listen to you. She has a lot of Wisdom to…read morehelp you. From Feb. 2024 to July 2025 My A1c went from 8.0 to 6.2 . Now I'm prediabetic. I appreciate her so much. It is always a very pleasant experience when i visit this office. Granny Berry