I have had two different experiences with NCRI in the last five years. At my old house, they helped…read morewith water damage from the roof. They were professional, helpful and did a great job with the work. Then, a few months ago our basement flooded while we were gone for 4 days - we came home to standing water! We called around 4:00 pm, and they were at my house the next morning at 8 am (there had been a TON of flooding in the area, so they did the best they could). Within 6 hours my entire basement had all the carpet removed (all our furniture/kids toys/storage items were down there to begin with), and big fans and humidifiers set up. I was so thankful - the gross smell went away, and the drying process could begin. We could NEVER have done what they did in that amount of time. I highly recommend NCRI of you need emergency work done!

They are absolutely the worst company I have ever dell with. They rarely show up to work and hardly…read moreshow up when they say they are. I mean weeks at a time. I can't believe they are still in business. They almost exclusively use sub contractors.

I called & received prompt dependable service from RoDenna & her team. I felt very valued during a…read morevery stressful situation. Total 5* experience.

I want to give a shout out to Rodeana Garon and ServPro. Last week, I had an emergency, and Ro left…read moreher luncheon to come to my aid. She had her team ready to fix the issue the same day, but I couldn't get them in until the next day. They came early the next day, completed the work quickly, and did a good job. Thanks, Ro!

Very disappointed with the service and pricing quoted. We had used this company for a similar…read moreissue several years ago with great results. I don't know if ownership or leadership has changed but current service was much different. The affected area was 50 square feet about 1/3 of which was a concrete floor storage room. Crew was in and out for a total of less than 2 hours which included bringing the equipment in and out. We were billed for 1 man hour emergency response during business hours, 8 man hours set up, take down and monitoring, plus another man hour for moving furniture. Fans were left for 2 days and dehumidifier 5 (only because it was over a weekend). We were billed for 4 days, which they "corrected" for a small decrease. We were charged for 1 man hour moving furniture. We had all furniture moved other than one cabinet that was on wheels, which they moved to steam clean the carpet. They also put the front two legs of a couch on "blocks". I was also told they "blocked" an end table which is not correct. The total carpet cleaning took 30 minutes including bringing the hose in, so... I have no idea how an additional "man hour" was added to move furniture. I was told the additional 7 hours of charges were going from "port to port, their location" or "job to job". Job to job makes no sense unless they charge both "jobs" a transportation charge, double dipping...their location is 30 minutes away from our house. And the 1 man hour emergency response is included in the 2 hour total worked, he came in looked at the area, talked to a boss on the phone, came back in with an estimate all in about 10 minutes. I was told he came from Lowes east about 15 to 20 minutes from our house. Again doesn't add up. I was also told by the tech how there was very "little" moisture because we'd got a giant fan "borrowed from our son-in-law" on the area. Lessons learned on my end. We should have rented a dehumidifier for a week for a $150, then paid a carpet cleaning company and saved ourselves over 10 times what we were charged. Or call a more reputable company. Three calls to the company did not resolve the situation. This is honestly the first poor review I've left on a company website.

The couches they swore they could clean and save would come…read moreback in the same condition of the clothing but worse physical evidence of fire extinguisher still on the upholstery. They won't tell you they are charging your insurance $450 a month to store your belongings in a warehouse. Their salesmen on the initial meeting tells you, you can access your belongings and they have boxes itemized for those reasons. We had a few requests all which were never followed up on or accessed. After finally giving up on the run around we pulled our stuff from their storage to our own at half the cost. Finally, the bill. Textile/clothes cleaning, pack out, storage. Item "cleansing" which I know was never performed at a massive total of 21k. How can someone charge thousands for cleanings that never actually occurred. I wouldn't recommend this company to anyone in times of stress as they prey on the vulnerable and intentionally lie about the quality of their service. I can't imagine if it had went ahead with wall cleaning with their "magic sponge" how much this would have cost me. They should be ashamed of themselves and should really look at what they are selling their company as.

Stover's Restoration in Emporia saved the day after a sewage backup in my finished basement! A…read morehorrible situation for a homeowner. Jordan, Mary, Mario, and their crew are professional and responsive. They are helpful in walking through insurance issues. They check often on the dehumidifiers and fans that are part of the drying out process. Mary sprayed the antimicrobial an additional time just to reassure me that things were adequately sanitized after the cleanup. I would give more stars if I could.

From the owner: 24 Hour Emergency Service - Recommended by Your Agents & Insurance Companies In Business Over 40…read moreYears! Also Specializing in: - Air Duct Cleaning - Water Damage Emergency Service - Cleaning Contractors - Fire & Water Damage Restoration

Charles (aka Chuck) came to clean the carpets on two sets of stairs, the basement family room, and…read moresecond floor hallway. The results were amazing! He put in the time and effort into removing old stains and his craftsmanship really showed. He obviously takes pride in his work and we were very satisfied customers. Recommend!

From the owner: Available 24/7, their experienced team responds rapidly to water damage, fire and smoke damage,…read moremold remediation, storm and tornado damage, odor removal, and specialty cleaning needs. Backed by the ServiceMaster Restore network and decades of industry expertise, they use advanced equipment and proven restoration techniques to quickly mitigate damage, stabilize properties, and restore homes and businesses to pre-loss condition. Certified technicians prioritize fast response times, clear communication, and exceptional customer care throughout every stage of recovery. From emergency mitigation and cleanup to full restoration and reconstruction, ServiceMaster DSI - Wichita helps property owners recover confidently after unexpected disasters.

We had a representative out to give us an estimate on mold remediation…read more We never got the estimate, even after multiple attempts to contact them.

I highly recommend Green Wave Restorations. Very professional, friendly, and gives a fair price…read more They did mold removal and water damage services for me. You cant even tell there was previous damage. Very good workmanship and quality of work is superb. There's no one else that I would call.

The team does amazing work-we had painting done to the outside of our building. They exceeded our…read moreexpectations! We plan to use them again for future projects. They were very professional and cleaned everything up when they were done. I highly recommend them for any of your construction projects. Jennifer-WESCO Distribution, Wichita KS

The team at Nelsen Painting and Restoration completed amazing work on our deck. By far the best…read morework ethic, quality of craftsmanship, and professionalism. The pricing was very fair. We truly felt like valued customers. We will use them again, and we highly recommend them to others.