Glamour Ride Limousines

1.0 (2 reviews)

Limos

Closed • 9:00 am - 5:00 pm

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Chelsea P.

17 days ago

This was, without question, the worst customer service experience we have ever had. What should have been an exciting part of planning our wedding became an incredibly stressful ordeal. Payment was taken before the agreed date, additional charges were applied that we had never authorised, and when we questioned these issues, we were met with hostility instead of professionalism. Rather than working towards a fair resolution, our concerns were dismissed and we were threatened with legal action. Instead of accepting responsibility or engaging in constructive communication, the situation became increasingly adversarial. As customers, we were left feeling intimidated rather than supported. The experience demonstrated a complete lack of professionalism, transparency and customer care. A wedding transport provider should be helping to reduce stress during one of the biggest milestones in a couple's life--not adding to it. If you are considering Glamoride Limousines, I strongly recommend reading the terms of your agreement carefully, keeping detailed records of all communications, and ensuring every payment arrangement is confirmed in writing before proceeding. Based on our experience, we found the service to be unprofessional, the communication poor, and the handling of our concerns completely unacceptable. We would never use this company again and cannot recommend them to anyone looking for a reliable, trustworthy limousine service for such an important occasion. UPDATE: Peter Francis who calls himself "Michael" has threatened us with a legal action for "defamation" and his wife has since stalked me on LINKEDIN. They also had a debt collector reach out to us and they couldn't even tell us how much we "owed" them. TOO FUNNY !! read more

Glamour Ride Limousines - Being sued for "defamation" - Limos Near Me - Melbourne, VIC

Glamour Ride Limousines - His sister or wife stalking me on LinkedIn - Limos Near Me - Melbourne, VIC

Glamour Ride Limousines - A threat for a google review that we didn't post in march and him thinking it was us. We didn't post post a review after our wedding. - Limos Near Me - Melbourne, VIC

Glamour Ride Limousines - The agreed amount by his wife. He took out an amount of $4k from us in the end - Limos Near Me - Melbourne, VIC

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Nicola J.

4 months ago

Our experience with Glamour Ride Limousines was extremely distressing. Multiple payments totalling more than $8,000 were deducted from our account before we were provided with a full invoice. After amounts well outside our budget had already been taken, we tried to negotiate in good faith to reach a price we could manage. We were repeatedly told that drivers had already been paid, which left us feeling pressured and with little practical option other than to raise the matter with our bank. Two weeks before our wedding, our booking was then cancelled. At that stage, a further payment of more than $2,000 was sought from us after we had gone to our bank regarding the earlier deductions. Despite having paid substantial amounts, the service was ultimately not provided. After trying to seek reimbursement for services we paid for but did not receive, I posted a Google review. That same evening, at 11:19pm, I received a concerns notice from the company's solicitor alleging defamation. I also became aware that the owner had searched for both my partner and me on LinkedIn. I found this deeply unsettling and inappropriate. As a woman using LinkedIn for professional purposes, discovering that the owner of a company I was already in dispute with had sought out my personal profile felt intrusive and added another layer of distress to an already upsetting experience. Based on our experience, I would strongly encourage others to keep detailed records of all communications, invoices and payments when dealing with this company. read more

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More info about Glamour Ride Limousines

Docklands
Melbourne Victoria 3064
Australia
Docklands
Directions
0403 363 637
Call Now
Visit Website
http://www.glamourridelimousines.com.au

Hours

What time does Glamour Ride Limousines open?

Glamour Ride Limousines opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Glamour Ride Limousines close?

Glamour Ride Limousines closes at 7:00 PM on Monday.Glamour Ride Limousines closes at 5:00 PM on Tuesday, Wednesday, Thursday and Friday.Glamour Ride Limousines closes at 6:00 PM on Saturday and Sunday.

Mon 9:00 AM - 7:00 PMTue-Fri 9:00 AM - 5:00 PMSat-Sun 9:00 AM - 6:00 PM

Other Amenities

Does Glamour Ride Limousines have free WiFi?

Yes, Glamour Ride Limousines has free WiFi.

From the Business

Specialties

Glamour Ride Wedding Cars and Limousines provide a professional and friendly service for the wedding industry in Melbourne and we pride ourselves on making the wedding day as smooth as possible for the Bride and Groom. We will provide you with a wedding day run sheet so you can plan the activities from the pickup, to the wedding service, through your photo locations with your wedding photographer, and then arrive safely at the wedding reception. We will also be happy to pick you up after the reception and take you to your hotel or other place of choice if required. Our beautiful wedding cars are all black Chrysler 300c Sedans or Limousines that have beautiful chrome rims and white ribbons. Both the limousines and wedding cars feature a range of modifications that set them apart from the rest but stay within the theme of weddings and will complement your wedding photography. Our Chrysler Limousines are spectacular stretching 8.6 meters long and has 20' chrome rims; Bentley grille and amazing Lamborghini style front doors which will immediately turn heads. The inside is even more stunning with an array of crazy lighting including laser, neon, strobe, bar, ceiling and a disco floor. The sound system is loud and simple to use and your can listen to our music or plug in your iPhone or iPod. For the musically gifted the system also has karaoke with two microphones and a choice of over 2000 songs ranging from all eras. The limousine seats 10 passengers in the rear and we provide a b

History

Established in 2010.

EST 2010 - Glamour Ride Limousines has become a successful Melbourne based Limousine provider. Many years on, we have become one of Melbourne's premier Limo service catering for all special occassions.

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