I go through Glasgow Airport mosts weeks, on work travel. Because it's for work, I'm generally stumbling through the airport at 630am, grumpy and half asleep, and have my head down, so I'm perhaps not taking as much in as your average lucky holiday maker off to have good times in foreign lands.
Ever since a couple of bampot terrorists tried to drive a burning Jeep into the front of the airport, security measures have been put in place which make it quite difficult to drive to anywhere near the front. So if you are getting dropped off at the normal drop off place and have mobility issues, or find walking any distances too tiring, you might be better going into car park 2. You'll need to pay a charge but it's about £1.50 - £2 I think. This is where the pick up area is too. Then it's just a short walk over the zebra crossing into the airport building.
If you are getting dropped off at the drop off area, the walk-way is at least covered, so if it is beating sunshine (haha) or battering rain (more likely) then at least you have some shelter. (Most folk going to Ibiza tend not to have packed a brolly.)
The check-in area on the ground floor is simple - it's just a big straight line of check in desks. Moving upstairs towards the security area, there are tables and free plastic bags for you to sort out your liquids before you go through. Holiday makers - PLEASE sort your liquids before you go through. It's tedious to be stuck behind you as you prevaricate about which of your toiletries you're going to have to leave behind because you didn't read or listen to any of the many instructions about liquids before you got to this point. There are some eatings places here - I have no idea what really - some sort of Tennent's place maybe - I'm sure I've seen a big red T, and a breakfast place perhaps. And a Celtic shop.
Security is pretty quick normally. They have LOTS of machines, and it's well organised. Staff are normally fairly decent, although I did have an argument once with a security guy about a wrap I was wearing.
Then comes the bit I really don't like. At most airports, you can skirt round the 'duty free' shop. Not here. You have to walk right through the middle of it. It has lighting bright enough to stun a million deer, and far too many skooshes of perfume and aftershave wafting about. At 630am, that is not what I'm looking for. It's inhumane. Walking through it gives me an instant headache and I absolutely detest being subjected to this with no way of avoiding it. If you ever see someone bolting through this area with sunglasses on and a scarf covering her mouth, aye, that'll be me.
You then have a fairly dull area before the gates. There's some sort of electronic shop, the obligatory Scottish shop selling expensive tweed and cashmere items, fridge magnets etc, Accessorise, Boots, some sort of Wetherspoons, a Travelex, some handy cash machines, Frankie & Bennie's, WH Smith, a WH Smith bookshop, Starbucks and Eat. Maybe some sort of jewelery shop I never go in. If you're travelling internationally there are more shops further down that end of the departure lounge - can't remember what - a Dorothy Perkins I think, probably more bars.
Anyway, the EAT is the only place to get some sort of breakfast food or noodle soup or whatever - you'll know the sort of food you get in Eat.
Then through to the departure gates area. It's like most other airports really. A big long corridor with pockets of seats at the sides. A bit dull, not much happening here except bored folk waiting about on uncomfortable seats under horrible lighting.
There's another WH Smith, there's a coffee place up at the end, oh and another smaller 'duty free' shop if you weren't already sufficiently loaded up with Beefeater gin and perfume.
Glasgow airport could do so much better here. If it was more like London City airport that woud be a good start - they have a range of different seating choices, quieter and busier areas, a few fairly decent places to eat or get a quick drink, and plug sockets to charge your devices - all very customer focussed and convenient. They also have free wifi for as long as you like, whereas at Glasgow it is free, but for only 30 minutes, which just adds to the frustration when your flight is delayed. A word of warning. If you are going to London, particularly London City, during the winter, it is very likely that your flight will be delayed because of fog on the Thames. I have lost count of the times that I have seen passengers just get up and go home at this point as they've already missed the meeting they were going down for.
Anyway, Glasgow airport is OK, it's better than a lot of other airports around the UK, but they could do a bit better compared to the airports which are modernising themselves and becoming more passenger centric. My frequent journeys would be a lot more pleasant if there were some comfortable waiting areas rather than the stark holding bays they currently have in place. read more