OMG I watched the man behind the register of this store be so rude to a woman who correctly and…read morepolitely inform him that he had added it up wrong and overcharged her by $1.00. Instead of an apology he abused her with a nasty answer. I don't care if it's a $1.00 or 10.00 if he overcharged someone he ought to politely correct his mistake with an apology not arrogance. It honestly makes me wonder if this little bit of overcharging goes on all the time . I would encourage people to check their receipts just to be sure . I doubt whether that woman will ever go there again.

definitely over priced along as rude. looking over my shoulder as if I was going to steal something…read morethen gave me a horrible attitude while completing my purchase. won't be back and suggest you don't go

They have a nice selection of supplies to stained glass and they are the only store on Long Island…read more Wish they were open longer hours...only 11-3

I have been coming here for years and am looking forward to their new upcoming classes!!read more

Been going here for years, and had a run in with an employee I've seen before. He's super creepy,…read morecomplained to me about the women he works with and his wife, and while scrolling through his phone I glanced over and saw a dih pic. Nothing was done about it. Super disappointed.

Great service, Dori, the manager made sure we found everything we needed and got us all the…read moreavailable discounts.

THIS BUSINESS IS WHY YOU SHOULD READ THE YELP REVIEWS AHEAD OF TIME!…read more I recently hosted my child's birthday party here. While the frontline staff and facility itself were excellent, serious operational issues and unprofessional ownership make it impossible to recommend booking a private event. The Positives 1. The Facility: The space is bright, colorful, and comfortably accommodated 12 children and 12 adults. There is an excellent selection of ceramics for the kids. 2. The Staff: The two party attendants assigned to our group were fantastic. They kept a wide age range of children thoroughly engaged for 90 minutes and checked in with us regularly. They were a delight. The Negatives 1. Unreliable Communication: The posted business hours appear to be a suggestion. Reaching anyone by phone is incredibly difficult. When the owner, Beth, does answer, she is frequently away from the business and unable to assist. 2. Bizarre Payment Terms & Cash Flow Red Flags: Final balances paid via card must be settled at least four business days prior to the event, or you must pay in cash. When I called two days prior to settle, the owner explicitly complained at length that a card payment would create a cash-flow issue, noting she wouldn't have immediate funds to cover the party's pizzas. Hearing a business owner admit they are five pizzas away from an overdrawn account is a massive red flag. We had already paid a $100 deposit several weeks earlier. 3. Unprofessional Ownership: The owner, Beth, was observed being demeaning and rude to her employees upon our arrival. Whatever the employees are being paid cannot be enough to deal with this crazy person. Furthermore, her communication style during administrative tasks is highly adversarial and rigid. We would have cancelled the event and taken everyone to an arcade for games and pizzas had we not prepaid ahead of time. 4. Absurd "No Confetti" Policy: We brought our own piñata (disclosed in advance, multiple times to Beth). Because it contained 1x1 squares of paper confetti (no glitter), the staff halted the activity mid-stream, stating the owner strictly forbids confetti. The attendant resorted to hand-picking candy out of the piñata piece-by-piece to avoid debris on the floor, completely ruining the momentum of the kids' activity for a standard mess that could be swept up in two minutes. It was like a farmer tossing feed to chickens, one kernel at a time, with kids running around trying to get the single piece of candy being thrown every 15 seconds. 5. Nickel-and-Diming: While soda was provided , water was not automatically served. In 2026 most parents we know aren't giving soda to 3 and 4 year olds. When a parent requested water, I was directed to the owner, Beth, who charged me $2 for a plastic bottle - In the middle of an event we paid several hundred dollars for. Only after I paid and protested did she mention that a tap water carafe was included but had simply not been provided yet. It took everything in my being to not yell at this smooth brained, pedantic dinosaur and ask her why the hell did she think I wanted to buy a bottle of water if I've paid for a party where food and refreshments are supposed to be served. Also, I spoke with Beth twice on the phone and the issue of water being served was covered both times. On the phone she offered sodas and I said can we also have water because the children will be very young. 6. Tip Shakedown: I was not present for this but apparently Beth pulled my wife aside mid-party to request the 18% (mandatory) cash tip. The tip amount and method of it's payment were disclosed to us multiple times ahead of time and we did not have an issue with it. However, we did find it kind of scummy the owner interrupted us to demand the tip mid event. One has to wonder why the owner is collecting the tips and why we wouldn't just be allowed to tip the attendants at the end of the event ourselves? It does make you wonder if the full tip, if any, is actually being paid to the employees who worked your event. Summary: The venue and the frontline employees deserve praise, but the stress of dealing with Beth's operational dysfunction, hostile attitude, and defensive policies ruins the experience. Save yourself the headache and host your event elsewhere. Thankfully, outside of the candy situation, my child's enjoyment of the party was not directly impacted by Beth's behavior. However, as a parent, I found my very limited contact with Beth to be extremely draining and so, so, so effing annoying. I'll be the first to warn all parents in the area to stay away from here for a party. We've previously had 3 birthday parties where we worked with multiple vendors per party and all have been such a pleasure and so easy to work with. Not so with Beth! We booked this event because it sounded so simple in the brochure but we were so wrong and accept it's 100% on us for not checking Yelp before booking.

I took my niece to Plasterkraze as part of her birthday celebration and we had a fantastic time!…read moreThey offer a wide variety of options for both kids and adults. When we arrived, we were pleased to see shelves full of fun plaster pieces to choose from, ranging from Disney characters and cute animals to plants and other creative shapes. It was tough to pick just one! I chose an A, for my nieces room and she did the unicorn. After choosing our favorites, we got to select our paint colors and spend as much time as we wanted making our creations unique. The staff was friendly, and even though we were the only ones there (it was a Friday midday), the atmosphere was relaxed and perfect for some quality bonding time. I also noticed from their flyers that Plasterkraze hosts adult nights with movies as well as parties for kids, which sounds like a great way to switch things up. Whether you're looking for a fun rainy day activity or planning a special event, this place really offers something for everyone.

I've done plenty of Sip and Paints but nothing this intimate compares. There is nothing better…read morethan to have it in your home with privacy and your loved ones there with you to share in the experience. The instructor was so patient and derailed. They bring everything to set up. They even provide wine and desserts or platters Can't wait time book her again.

From the owner: We come to you! Anywhere in Long Island and the 5 boroughs. If you want to enjoy a night with…read morefriends and family we have a unique event for you right in the comfort of your home. Just choose the space and we bring all the art supplies you need to create a beautiful piece to take home. Adult nights include wine and snacks. For the kids we bring light food and non-alcoholic beverages. We even do date night! An instructor teaches you step by step so no prior art experience is required. We will supply the chairs, tables, protective wear, beverages, snacks, and all art supplies unless you tell us otherwise. Need artwork for your home or gifting to a loved one? We got you covered. Order your custom painting or drawing today. We can do it all!

Horrible sales person!! She made comments about customer because She doesn't know how to do…read morereturns! WILL never go back there!

I spent $126.48 on items. I purchased among those items 2 sale pajama sets. They had a large sale…read moresign above them. I went back the next day with my receipt and wanted to return the 3 pajamas they were too small. The sales girl said the 2 sale pajamas were not returnable. I was not told at checkout and I asked if it is posted. I went to the sale rack and saw a very small sign in small print stating no returns. I found a large pair and asked to exchange. Sorry no exchanges either! I am a rewards member who will not be going back. Terrible customer policy!!

Service is very lackadaisical. It seemed like the cashier was more concerned with a conversation…read morewith someone they knew than a customer that needed some help. Prices were OK. Surprising I couldn't find a small box with a handle.

I love the call button in the aisle! You have a question about an item, you just press the button,…read morepresto! about minute later a friendly, knowledgeable sales person comes by to help you! I wish all the aisles had the call button. The cashier at the checkout showed me the best way to use my coupons to get the best discount. I was telling her about another certain craft store is like a coupon nazi - rules, regulations, ugh... She laughed, "Let's see what we can do to get you to get the best discount!" I overheard a customer ask a sales person where a certain item was...the sales person said cheerfully, "Sure! Follow me! I'll show you everything!"

I've had so many friends and family members do this type of paint and sip, and it never seemed…read moreappealing to me. Boy was I wrong! All I can say is that the staff was beyond supportive and enthusiastic. They truly are in the moment with you and encourage you to just flow and create. What a lovely escape this was. And yes, we did sip lol. The drinks and the food are pretty pricey... But it supports creativity and the artistic community so, so be it! Highly recommend!

Such a fun spot. Customer service was good and we had a very small class which made it very…read moreintimate. Alex and Jude were great. The canvas is way smaller from the last time I did a paint and sip at the garden city location. It was my friend's birthday and they allowed let us choose a painting as a present to take home. Overpriced drinks as to be expected.