Cool little place. Only been a couple of times as I don't get up to Stuart much…read more Each time Jacob ( the young dude) was working and was very social It was a welcome pleasure to sit, smoke and relax

Worst cigar shop ever . Horrible. " good cop - bad cop " ownership. She can't and won't welcome…read moreregulars and ordering cigars (specifically customer requests) are a chore for her. He ( spouses) knows she's the problem, but has no position in the power play. It's sad. It's a great location with no viable inventory or ownership. This place is only known as a place where snowbirds buy impulse overpriced sticks by ownership design. Regulars are banished and discouraged from returning due to a full to empty box ratio of about 50%. Don't bother asking for your favorite smoke- she ignores you and " knows what sells." The owners also installed a microphone in the seating area where they eavesdrop in on their customers conversations. Also, there is no hand soap in the only bathroom. It's been that way for over 6 months despite the fact that the owner works at this location 3 days per week and hangs out there with friends every Friday night. Don't let them cut your cigar with those hands... A total cluster... Don't bother. They need to sell and move on. Imagine a shop that bans social interaction and all Sunday NFL games for (former) regulars. Visit Coffmans instead.

Not even open 30 minutes past opening time need to at least…read morechange your hours if your not gonna be there its like you dont even want the business smh

The owner of this place is awesome! Been going here for over a year and a half... he offers really…read moregood deal on his juices. And has a wide selection.

Best smoke shop in town Great daily deals…read more Awesome stuff with amazing attitude and atmosphere !

Close to 8 years I could go to Smoke Inn and buy 5 of my favorite sticks for under $20. Loved this…read moreplace!! However, they changed their policy on buying single cigars and force their customers to buy costly bundles. So now I buy elsewhere at places I wouldn't consider before. Sorry our paths had to end like this. PS. In the past, I purchased several bundles of even more expensive cigars to share with my Veteran friends who couldn't either afford them or drive anywhere to buy them. They all enjoyed them and it was my honor to share with these gentlemen who served this country in WWII. VIETNAM, and some recent incursions.

Very nice setting, but they don't serve any type of liquor. You'll have to go next-door and…read moresometimes they won't let you bring a glass. This place will be a home run if they had any type of liquor.

I found this shop online while searching for a cigar place on my route home. I called to inquire…read moretheir price points & check to see if they carried a certain brand. The price range is $4 to $40+. This shop definitely meets everyones budget needs. Upon entering, I was quickly greeted by a gentleman. I explained I wanted to purchase a few cigars for my husband and son and that it was my 1st time in their shop. He escorted me into their walk in humidor to help locate the two brands I was looking for. The store has plush leather chairs, tvs, and a small bar area. There were people smoking in the plush chair area. The store carries accessories for your cigar and pipe smoking needs. The Customer Service was excellent and found out it is Veteran owned! Great store to support a Local.

Super comfortable environment. Chilling spot, top of the line cigars. You feel like family when you…read moreget there, many TVs and just chill

Excellent. Moved from Colorado and this place is legit.great service nice people and the products…read moreare on point natural and potent

Super cute little smoke shop that has some other cute things. It's kind of hidden so you have to…read morewatch for it. Very friendly staff. Definitely recommend!

Kristi helped me buy my fourth water pipe today, and was the most helpful and nicest shop owner…read moreI've ever met! The shop has a range of affordable to luxury pieces, and many different accessories to choose from. Kristi was so helpful with choosing accessories, and even gave me two things to try based on what I bought. Above and beyond customer service from a smoke shop, can't wait to go back!

I have called the phone number and sent e-mail. To date, I have not received a phone call, email,…read moreor any other communication regarding my concerns. As a customer, I am disappointed by the lack of follow-up, especially given the seriousness of the issues I reported. I would appreciate an update on the status of my complaint and would like to know whether it has been reviewed and what actions, if any, have been taken. E-mail sent below: Dear Lowell, Thank you for your response to my review. I appreciate your acknowledgment that the experience I described does not reflect the respectful and consistent service every guest deserves. As requested, I attempted to contact your team directly by calling (321) 831-3763. However, the phone system directed me to a general voicemail box. There was no option to reach you directly, no manager extension available, and no way to leave a message specifically for the manager handling my concern. Given the nature of this matter, I would appreciate being contacted directly by a member of management regarding my experience at the Palm Bay location on Juneteenth. As I stated in my review, my husband and I were surprised when we were told he could not speak while inside the facility, as we have visited this location multiple times before and had never been informed of such a policy. The situation ultimately resulted in our order being canceled and our being asked to leave, which left me feeling embarrassed, humiliated, and deeply disappointed. I would appreciate a review of what occurred, clarification of the facility's policies, and an opportunity to better understand why the situation was handled in this manner. I would also like to know what steps Planet 13 takes to ensure that all customers are treated respectfully and consistently. Please provide a direct point of contact, including the name, title, phone number, and email address of the manager or representative assigned to this matter, so that I may discuss my concerns directly. Thank you for your time and attention. I look forward to hearing from you. Best Regards, Thanks, Velma Xavier

First visit was memorable thanks to Victoria she recommended 2 products and they worked very well…read more Thank you Victoria! I will be returning.