Went in for expensive windshield replacement. Easy appointment, easy drop off, easy pick up but had to go back 3 straight times for air leaks and squeaks/crackling noises, which they never fixed. Won't go back and try yet again because it eats up too much time and I don't trust them any more. They lost my future business that's for sure. read more

Twenty plus years ago I popped into GlassMasters for a windshield replacement on my personal vehicle. I will admit I called around first for pricing, they were the cheapest. Service was great! Been using GlassMasters ever since for both business and personal. Business-wise, the mobile crew comes every couple years and changes a number of windshields - fast, efficient and courteous and more than reasonable pricing. On the personal side. I walked into the Chinook shop the other day, asked Joe if he could take care of a windshield chip. I know this shop is busy and expecting an appointment, "Do you have half an hour?" I was on my way in 30 minutes, no charge. Unnnnnbelievable! You won't be disappointed. read more

A friend recommended GlassMastees to me because they are really affordable. I got a quote from them and a couple other places too. GlassMasters was $30 cheaper than the other places I called. They were able to give me a quote within minutes and were able to book me in for the next morning. They also have mobile service which I loved! They came to my work and changed my windshield in the parking lot while I was working-very convenient! They had my windshield changed out in 30 minutes and cleaned my dashboard too :) I am very happy and will recommend them to others! Thanks guys! read more

On Dec 20, 2021, My friend's car side glass was broken, we called Glassmasters and tell the lady car model number and type of the car and made an appointment and went the south side of Edmonton, however, the service guy told us that there was no appointment and told us to west branch, but when we arrived the west branch, the front guy told us that there was no stock, it's so cold that day, my friend got sick due to the cold weather. Today is Jan 3, 2022, the glass was not fixed yet, I called them again, the guy told me that the glass was received, however the holder was broken, they need order the holder and we need wait another week. What kind of company is this? The service is so poor!!! read more

Got a small rock chip on my trucks windshield and attempted to have the chip filled today before closing. Arrived 15 minutes before closing asking if they had someone that could fill the small chip. The woman at the front desk indicated that they were closing soon and would not look at it... I give this location 1 star for poor customer service and for poor / nonexistent flexibility to accommodate customer needs. read more

Booked an appointment. When I arrived they said it would be 2 hours. What's the point of booking an appointment then? Does it take 2 hours to replace a windshield? No it doesn't, thanks for wasting my time. read more

Excellent customer service, and friendly staff. Very happy with this company. We purchased a new windshield for my wife's car and we added the extra glazing protectant, highly recommend it. Keep up the good service. read more

Highly recommend! Late one night I Used the online service to get a quote and by 6:55am the next morning I had the quote. Price was very reasonable ... $50 discount since I used the online! Within the quote was a link to book online so I used it to book my appointment ... which I was able to get the very next day. I went in for my appointment and was greeted by name ... very nice touch! He then confirmed what I was having replaced, the price and told me it would be about 1 1/2 - 2 hours. I went back after 2 hours and my car was finished ready and waiting for me. I was told what to do and what not to do for the next 24hrs, given my bill and then sent on my way. My car was clean on the inside which is always nice after having been worked on. Overall a fantastic experience which I would highly recommend to anyone who asks! read more

Like the instant quote and online reservation capability. Have had two windshields replaced in 2 years, both requiring return visits. First was black stuff (adhesive?) wiped on the seats. They did clean it off adequately. The second time, the technician left a rain sensor part on the floor. I called to inquire if it was replaced and they requested I come back in with the vehicle. Upon arriving, the technician confirmed it was scrap. A simple confirmation over the phone would have saved me two hours out of my day (for a 30 second confirmation). read more

Let me preface this with: I did not use their services. With that said, My review is for the customer service and interaction with N. Wood through the website and e-mail. I was very impressed with the response time, help and patience with my interaction. I had my folks get their windshield done at the NW location based on word of mouth, and they were very happy. I contacted Glass Masters early on Saturday for a same day appt., Within two hours of back and forth, I had a quote, and options for same-day service. The only reason I did not use the service, no appointments near me (NW) location. I will, going forward, plan ahead with my next vehicle (or if i keep taking Deerfoot, this one again), I will make them my first call. - R. Ferguson read more

Very reasonably priced and quick service! I was back to pick up my vehicle in 2 hours. I ended up getting a chip in my windshield very shortly after a new one was put on and came back to get it filled. They are friendly, helpful and provide great service! I highly recommend and will be going back. read more

Replaced the windshield on my wife's vehicle here. The service was top notch and the vehicle was done on time. The cost was about $100 cheaper than I was quoted elsewhere. I even got a nasty chip fixed on my own vehicle when we picked up my wife's car. They oferred to give me a ride to work, but I took the ctrain downtown since the LRT station is just steps away. I'll definitely use them again, since a broken windsheild during a Calgary Winter is inevitable. Another Case of getting what you want. read more

GlassMasters Autoglass - Auto Glass Services Near Me - Calgary, Alberta

Getting a new windshield is never fun but seems necessary in Calgary. Almost a yearly basis. This was my first time at glass masters and they were efficient,friendly and inexpensive. The new windshield was installed in less than 2 1/2 and when I went to the wrong location for my appointment, they were extremely accommodating and honoured the appointment (very cool of them to do) without making me drive to the other location. I would recommend this place and will return when inevitably, a rock cracks my windshield on Deerfoot again... read more

Fantastic service; very helpful and squeezed us in when our window got smashed. They had what I thought would be a hard-to-find window for our 2003 vehicle in stock. read more

AVOID !!!! the Center St. South location. Clearly POOR OWNERSHIP & MANAGMENT! Probably the worst windshield replacement experience I've ever had. Disorganized chaos - staff arguing & bitching about each other in front of customers in the waiting area. Zero professionalism. The 2 Hour waiting time I was advised of - turned into 3.5 hours. When they were finally done with my windshield, I checked it over before leaving, and noticed the moulding seal by the wiper blades wasn't sealed or laying flat to the windshield glass. They left muddy shoe prints on the floor of driver & passenger sides, dirty handprints along the interior fabric by the windshield, and there was crap all over the dashboard. I went back in to complain.... the front desk guy comes out and says the seal will lay flat if I park it in the sun for awhile !! Seriously !?!?! I insist he fix it and clean up the vehicle, so he goes and gets a tech from the back.... Yikes this poor guy was either high or needin to get high !!! He admits he broke the seal clips .... wipes up the mud and splits. The front desk guy says he'll order the clips and the mobile unit will come to me to fix it up ..... that was 3 weeks ago.... I have called 4 times and spoken to someone different each time.... giving them the SAME info over & over.... still no resolution. Goin to Speedy Auto Glass next time and savin myself the aggravation of this place !!! read more

Windshield replacement - Easy to get a timely and competitive quote through their website as well as an appointment. Happy with the quality of work, they even reattached my parking/toll road RFIDs without me asking or pointing it out(I had forgotten about these). I'd return my business here. read more

Excellent price, excellent service and excellent warranty. After getting numerous quotes these guys were way more affordable and I was on my way in under 2 hours. I highly reccomend! read more

Hello Nathan, I have three messages for you to contact me; one via email to YYC NW location, and two voice messages at same location. I look forward to your call/emails to help resolve the concerns that I expressed last week here. read more

They replaced my window but left my car filthy! There was marks on my hood where they put their tools, lots of glass fibre dust all over the inside of my vehicle, black streaks on my light grey interior, my door panels were streaked with black marks....They didn't even call me when the job was done. I just came back after 3 hours and they said, " oh yeh, it's done". Poor service. Left my car extremely dirty. pretty shitty. read more

My boyfriend took his car here to get the side window fixed. We come back and the door handle is completely broken. When we asked them what happened they accused us of bringing the car like that when it was never like that, he even laughed at our faces when we said it wasn't. We kept coming back day after day for them to fix it and they just kept accusing us of lying. DONT EVER COME TO THIS PLACE. The customer service is horrible And they don't care. read more

Super customer service. I requested a quote over the Internet, had an appointment the next morning. Brought my car in, in which they were expecting me and replaced my windshield as promised. Fast, friendly and efficient. read more

Glassmasters is great. Few months ago heard a radio ad of 92.9X about Glassmasters offering free chip repairs when you like their Facebook page. Of course I immediately went and did this (as I had a chip needing repair). Visited them and they fixed it up quickly, no questions asked and best yet, for free. Yesterday another rock hit me and resulted in a sizeable crack. Took it to them and they replaced the windshield fast, friendly and for a very reasonable cost. Great glass guys. read more

These guys are the best. I was at the Royal Oak location and all I can say is that they are Professional and fast. I will be back! They repaired a rock chip for me - no appointment required. read more

I thought the customer service was good until I got my windshield done on my truck. My wife replaced her Mercedes windshield here a while ago and they did a good job. However, on my truck they broke a couple of plastic snaps when installing my windshield. They said they would order the parts but I never heard from them after following up several times. Overall poor customer service and I won't be using them again. read more

This was the worst experience that I have ever had. It took them three times and over three weeks to get it correct. The first time they put in the wrong windshield and killed my battery that I then had to replace after they had to give me a jump start. The second time they asked me to come back to switch it out it took them half a day to call me with the news that they didn't have the correct windshield and this is after they told me they did. They then told me they would call me when the glass arrived They didn't call I had to call them to see if the glass had arrived. They finally got it correct on the third time over three weeks later. The worst thing is they didn't offer an apology. I will never go back and I will never recommend this place. What a disappointment and a huge waist of time. read more

Glass repair with a sense of humour!!! Had a chip in my windshield fixed and the service was excellent. Glass Masters was fast, affordable and did super work. AMA cards get 50% off so my total was $15.75 and the work is guaranteed. I would also like to mention this establishment was very clean and all the employees were so happy!!! I left in a better mood than when I arrived and look forward to my next chip - glad I "showed them my crack" read more

I went to glass masters to get my driver side window repaired in September. It was a brand new car at the time purchased in August. They replaced the window and managed to brake the lock system in my car as well as panels on the door and the door handle. When picking up my car I had two gentlemen both tel me it was the dealership that everything or that the glass from the window had "shredded" my locks. Everything in my car had worked perfectly fine before I took it to glass masters, before the broken window and even when the window was broken. I wrote an email to glass masters explaining in detail, with pictures what they had broken, and explained that my locks no longer worked in my new car. I never even received a reply back.horrible service, they caused more problems than solutions and they have a complete disregard for their customers. They really just don't care. read more

Excellent service, fast and true to their word. I drove across town to this place and will do so again the next time I need a windshield.

I got a rock chip in my 4 month old windshield today at lunch. I called Glassmasters and they said I could come right in to get it filled. I got there and was in and out in maybe 30 minutes. The service was friendly and the price was right. Thanks to Pete and his team for the quick turnaround and hopefully saving my windshield from a major crack. I will certainly consider these guys for future auto glass needs. read more

Second time at Glassmasters NE location, second time disappointed. First time, they didn't replace the clips to the window molding. Second time, (I needed a windshield fast and cheap because of a fast growing crack) they left patches of black adhesive on the front quarter panel of my 6 month old Camaro, a mess on the dashboard, and a week later I find their tool under my hood. When I take it back and ask it's their tool, they say "ya" and think it's a big joke. This company will never see my business or anyone else that I know, or anyone wise enough to read this Yelp* review. read more