They said I have to get remote starter recalibrated elsewhere more cost found another glass shop…read moresaid they can do it no extra charge

I believe in writing reviews to spread the word about businesses who are a step-above the rest - so…read morehere it is. Windshield Surgeons don't advertise as others do - they simply rely on Word-of-Mouth; and clearly they don't need to change this model because they're always busy. Why? Because as far as Customer Service and Autoglass services go - they're phenomenal (and no, I don't have shares in this company). I was lucky to have heard about them through a couple of my Cousins who had gotten their Windshield replaced by them weeks earlier. However, being the stubborn person I am - I still called around and collected quotes from 5 different Autoglass Shops to compare. In the end, it didn't matter - Windshield Surgeons came in with the lowest price for the work I needed to have done. Not only that - what impressed me was their impeccable Customer Service. From the moment I called - their Call Centre Reps were extremely friendly but not fake. They were efficient and though you could tell they too were swamped - they patiently answered all my questions and didn't rush me off the phone. They booked me in as early as possible which was for the next day! Then, when I arrived at the shop (South Location in Calgary, AB) the team welcomed me and didn't treat me like another number. Thus causing me to feel relaxed as I waited for my Windshield to be replaced. In the end, their work was perfect and I couldn't be happier. The only reason why I am here now is because of course I got a chip in my windshield the day before last driving on the freeway :-( but my mind is at ease knowing the Windshield Surgeons have my back. I highly recommend letting them have your back too. :-) And look at that - in and out in under 20 minutes! Such a no-brainer! Choose Windshield Surgeons!

I recently experienced a break in where the person smashed my side window. They fit me in promptly…read moreso I didn't have to worry about my vehicle being broken in again. Not only did they do a great job, it was quick and affordable and they were so empathetic and caring to the awful situation I was in. They even were able to replace my cracked windshield (stupid jeeps) at the same time. I highly recommend Go Glass and going forward will not go anywhere else. Customer service was top notch. Having your vehicle broken into is a terrible experience but they made it sting a bit less.

The WORST experience, please (!) find somewhere else to bring your vehicle…read more I called around the Douglasdale / SE area for a new windshield and based on pricing, I selected Go Glass & Accessories as they were approximately $20 cheaper than the competition and had good reviews on Yelp. Lesson learned....you get what you pay for. The one positive experience that I had with Go that I would like to start with, was with the receptionist. An appointment was available the next day, and she was very helpful and friendly throughout the process. HOWEVER, upon picking up my vehicle and taking it home for my husband to look at we were extremely disappointed and surprised with the poor quality of workmanship. The gaskets used were after-market and were for a Dodge Caravan. I drive a Toyota 4Runner and the gaskets literally fell off the same day. There was urethane smeared on the inside of the car, as well as dirt and marks, that should have been cleaned up. There were also scratches on the A-bar. The windshield made loud whistling noises, that they said would stop in a few weeks, who knows if this is true. The part that disappointed me the most was that there was a small scratch mark on the dash either from glass or a tool that was used. I understand that accidents happen and I do not expect Go to repair my dashboard, and while the mark was small it is still annoying to have damage done to your vehicle. However, when I brought it to their attention, Remon, who I believe was the owner, said that he did not believe me that the mark was not there before I brought it in, that his technicians do not lie and would have told them if they made a nick in my dash. While I of course do not have proof that the nick was not there before (it definitely was not), I think it is very poor customer service to accuse your customer of lying, especially when combined with the obviously terrible job they did with replacing the windshield. Remon offered to clean up my vehicle and try to install the windshield again. When I chose to take my vehicle somewhere more trustworthy, he did agree to provide me with a full refund, which was more than warranted. However, because I was getting a refund, he said that he would take the new windshield that they installed back (which is fine), but he wouldn't put my old one back in. He wanted me to drive my car somewhere else, without a windshield... I instead took my car to Easy Autoglass which is down the street and where the company I work for has had their fleet vehicles serviced for years. While it may be nominally more expensive, they are reputable, timely and do high quality work. Again, please, do yourself a favor. Save yourself time and the headache and bring it to Easy Autoglass or any other reputable company other than Go in SE Calgary. Lesson learned.

My car was broken into while parked at the Bus Terminal in Douglas Glen. Fortunately Easy Auto…read moreGlass was just minutes away so I dropped in to see what could be done. Without hesitation Kelly,told me to take a seat and that someone would be around to take my car into the back and clean it out and put plastic over so that I could continue on my way. She gave me a very reasonable estimate to have a new window installed but unfortunately installation would not be for several days. They gave me the option of checking to see if I could get it repaired elsewhere earlier, which I was able to do, and when they brought my car back after it had been cleaned up, I inquired about the cost and was told, no charge even through they had spent about 30 minutes cleaning up the broken glass etc. Customer service sure does not get any better than this! Thank you for your kindness, everyone who works there is super friendly even the four legged one!

I was visiting Calgary with my family and our car was vandalized. It was New Year's Eve and we had…read moreto travel home a very long distance--in the cold and with no window. Easy was able to get me in right away and replaced my window. I couldn't believe how little it cost. On top of that, all of the staff here are super friendly. I couldn't recommend this place more highly. A huge thank you to everyone at this business for helping my family out.

I am so impressed by this place! Not only was the service professional and prompt (took them less…read morethen 48 hrs to repair a ding in my Odessey bumper), but they even cleaned the outside AND inside of my mommy-mobile.. seriously that alone must haVe taken them 2-3 hours. They were friendly when I came to pick up the vehicle and ensured me to come back if any of The paint where the repair was made chips off as it was a super cold week in Calgary and sometimes Paint doesn't set as well. Overall I'm so happy that I found this place and will be using them for any future services our car needs

Boyd Autobody in Douglasglen has repaired 2 of our vehicles previously and did a great job…read more A week ago my son's car was smashed up in an accident on Deerfoot Trail SE. We didn't want it to go to the impound lot where we would be charged big bucks. So, in our panic we thought, take it to Boyd's. It was a Friday after they were closed, so there was no-one to speak to. I left them a phone message explaining what was up and that we would have it removed as soon as we could. It took 5 days to make arrangements and they were kind enough to let us leave it in front of their building. I would recommend that if you need body work done on your vehicles to definitely go to Boyd in Douglasglen..

My vehicle was damaged during a hail storm and was repaired on my insurers instruction at All Makes…read moreCollision Centre. They kept the vehicle for 4 days and when I picked it up found not all the damage had been repaired. This required a second visit to them and again some hail was not repaired as they argued it was not due to hail and quoted an astronomical amount to repair. Shopping around Calgary 2 other body shops seemed surprised the remaining hail damaged dents were not repaired and both gave quotes at a fraction of the quote given by All Makes Collision Centre

AWESOME! Ok, so if you're going to the body shop chances are it's because of damage to a vehicle -…read morerest assured these guys are going to make the experience as positive as possible. I ran my brand new truck into a fence - so you can imagine the mood I was in going here. They were referred to me by the lot that we bought the truck from. I told them that I needed to get the truck back for Christmas Eve as I had family visiting and we were headed to the mountains. It was a 4 day estimated repair, but it was do-able. I called on the 23rd, only to find out the bumper had come in twice damaged. They put a rush order to have a 3rd one delivered first thing on the 24th...and the manage had called in his 3m guy on his day off. THEY GOT IT DONE. SO refreshing to see an organization take customer service so seriously, to make accommodations to meet deadlines. FABULOUS group! If you are in the unfortunate circumstance of needing bodywork done, be sure to do business with these guys.

Let me preface this with: I did not use their services…read more With that said, My review is for the customer service and interaction with N. Wood through the website and e-mail. I was very impressed with the response time, help and patience with my interaction. I had my folks get their windshield done at the NW location based on word of mouth, and they were very happy. I contacted Glass Masters early on Saturday for a same day appt., Within two hours of back and forth, I had a quote, and options for same-day service. The only reason I did not use the service, no appointments near me (NW) location. I will, going forward, plan ahead with my next vehicle (or if i keep taking Deerfoot, this one again), I will make them my first call. - R. Ferguson

Went in for expensive windshield replacement. Easy appointment, easy drop off, easy pick up but had…read moreto go back 3 straight times for air leaks and squeaks/crackling noises, which they never fixed. Won't go back and try yet again because it eats up too much time and I don't trust them any more. They lost my future business that's for sure.

What more can I say... I had an expired groupon and they took it no hassles... I missed my first…read moreappointment and they rescheduled no hassles. They promised the car back quickly and I got it back quickly no hassles... And the front desk people were friendly to my friends 4 year old and complimented his new Mohawk! Great place, great price, great service!

If you want a sloppy job this is the place to go. I've had 3…read morewindshields replaced there now, The last 2 have been poor. They will use the door sill on your vehicle to stand on leaving black glue from their boots on it. The interior will need detailing as the vehicle will never be returned in the same condition as it went in. As well the previous installation had scratches on the door pillar beside the windshield. The installers do not care. Better off to pay a little more and go elsewhere which is what I will do for any future windshields.