I cannot say enough wonderful things about Dr. Acosta and his nurse practitioner, Lily. They…read moretreated us with compassion, professionalism, and genuine concern. The nursing and physical therapist are also exceptional. I highly recommend this rehabilitation center.

Dr. Acosta refused to order an X-ray prior to release on my mother whose hip replacement after…read morerepeated complaints of pain. She was released back to assisted living with no coordination of follow up care at her home. ( a requirement by law ) There was no PT or Nursing Care provided. after her return and an X-ray we did a week after the return a break was found causing all the pain. This is negligence.

Someone needs to do something about all these rehabilitation centers and nursing facilities for the…read moreelders. It's just wrong . The least we can do as good humans is give them a pleasant place to spend there last days years ... All are in horrible condition. The nurses and the Cna. Are no longer passionate about there job . They sedate the patient if they feel annoyed . The put diapers on everyone so they don't have to help them to the bathroom. If you can walk you get a sponge bath . So 3 months or forever taking sponge baths . Come on for all the money you get from the insurance you can't do better. Beds are old in each and everyone furniture is chipped falling apart . Waste baskets are either broken or all stained a/c vents black with dust . Floor are filthy dirty in all these places. Someone needs to do something. Let these ppl leave this earth with dignity. This is not acceptable.

My mom was here for one week. She had a total knee replacement. Let me start by saying that the…read moreonly positives of this place is the physical therapist. Other than that, this place is horrible. They are super disorganized with the medication, at one point missing my mom's Parkinson's medication. Their technology and method of tracking the medication given is archaic. If you have any family members here who take meds, I would be worried. When calling for assistance from the nurse, I waited 20 minutes till they showed up. At night, when my mom would call to get her pamper changed, they would take hours. One night, my mom cried herself to sleep because they never came and she was peed- dehumanizing. The patients who sleep here and wear pampers do not get changed at night. The older lady who roomed with my mom would wake up with her back drenched in urine and it was so bad it would stink up the room. If you are looking for a nursing home or rehab center, please go elsewhere.

I had my mother there for 2 month very great therapy and the attention it was excellent very good…read morefood CNA are so sweet they all treat all the pt with so much love very neat and clean Place all the times smell so good I will recommend thanks to all staff in Victoria nursing love you all.

I have spent a week here post-hip replacement and every aspect of my care has been just wonderful!…read moreFrom the moment I arrived, I felt welcomed and cared for The staff treat you like family and the Physical and Occupational Therapists are excellent--skilled, knowledgeable and warm and encouraging. Everyone went out of there way to accommodate my every need and I wouldn't hesitate to recommend Victoria to anyone

Horrible absolutely horrible! I submitted my deposit of $300 August 3. After submitting deposit…read morethey never answered nor did they send me a contract. You can't find them on the Google website no more. Number is still active but goes straight to voicemail. Ladies do not stay here this is a scam! Can I say scam scam scam scam scam! How can they do this to women who are coming from all over the United States to get a procedure at a different clinic. And they take our money in hopes that we are guaranteed a reservation. Talk about POS. The owner Natalie I emailed her numerous amount of times. Again you Cannot leave a message voicemail full. And they do not return emails. Scam scam scam artists

They took my deposit I ended up rescheduling my date where they then stopped replying to my phone…read morecalls or emails, and basically keeping my surgery deposit without rendering services

My Name is José, I'm the son of Josefina, a patient that is still receiving treatment at West…read moreGables Rehabilitation Center. I would like to acknowledge the great work all persons that work in this institution, starting for Intake department, the nurses, the doctors, the nursing assistants, the therapist, the dietician,including the people who welcome you and the main entrance. This is an excellent place for elderly people to recover from a fall or any other illness that needs rehabilitation. The staff in general is very professional and treat patients and caregivers like family, Nice people answer the phone and address your calls in the best way, nurses, physicians ,therapists, assistants and also clerical staff are always willing to give you an answer to any question or concern. They constantly sent us messages to our phones to give us an update regarding the Covid 19. My mother is very pleased with the staff and the facility. I do recommend this facility to any person that needs rehabilitation.

My wife had to start giving money for services. Wrong…read moreapproach, but still it demonstrate the lack of interest of the staff in accomplishing their duties. Who's to be blamed? I say the owners are. Two patients per room. Overall it gave me the feeling they are just renting spaces while doing the minimum. Feels like 3rd world facility

I really recommend this Recovery home, they are nothing but great…read more Desde el momento en que llegue a la casa de recuperación me hicieron sentir bienvenida y me trataron mejor que en mi propia casa. Después de una cirugía es muy importante encontrar un buen lugar para que lo cuiden a uno y le ayuden en todo, y que mejor lugar que ELITERN RECOVERY HOME, todas las personas que trabajan ahi te tratan super bien, la zona esta bella, los masajes te los dan en casa sin necesidad de salir, y la atención y la comida son excelentes. Se los super recomiendo.

From the owner: Post-Op Plastic surgery recovery house, Licensed Facility by the State of Florida, Owned and…read moreoperated by a Nurse Practitioner.

I had pain in my knee and my neck was frozen. After a couple of weeks of PT with Dr. Alexander De…read moreAmicis and her assistant Isa, I was able to move my neck freely and no more knee pain. Dr. De Amicis is fantastic and she knows how to release tight muscles and help me gain my endurances and strength. After several months of PT Therapy I am back to my happy self. My daughter, Laura also is a patient of Dr. De Amicis. She has been going to PT for over a year and she really has helped her back and reduce her pain with massage and therapy. I highly recommend Miami Physical Therapy over all the other PT. We would never go to any other PT because they have the best equipment, staff and experienced Physical Therapists that really care about your well being.

Have been going here for a few months now. I was impressed at how clean the place is kept. The…read morefront desk staff is very friendly and welcoming the therapist are also very caring and patient. Would definitely recommend this place for therapy.

I arrived at the ER having driven myself there, in no pain but with soaring blood pressure. I was…read moreasked if I suffer from anxiety, which I do not. For the rest of my stay I was questioned about anxiety over and over again. They even sent a psychiatrist to talk to me about anxiety. I was even prescribed medication for anxiety. I was not listened to. I came in with soaring high blood pressure that started turning into a small headache. They kept giving me tylenol, which I know doesn't help me at all and I told them so but it fell on deaf ears. The headache turned into a full blown migrane. I literally had to scream at the nurse to get me something for migranes on my second day of stay after two hours of waiting for her to return with it. Most of the equipment is broken. The blood pressure machines hardly worked. They ended up leaving a functioning one in my room since my problem was blood pressure.The room was filthy. The sheets were only changed once after three days and only because I requested it. The cleaning person then came in with a giant flat mop and swept/pushed all the dirt and my hair into the bathroom where the piles remained after I left. At one point while I was in the bathroom, someone came in and started making the room up for a new patient. My experience was disastrous.

Welcomed my granddaughter at Mercy. The maternity ward is great. The nurses are very nice. Moms…read morehave private rooms with great views of the water. They have a very nice menu for both mom and dad, they can even order snack food between meals! The ward is very secure starting with the check in at lobby and security doors on the floor. The only bad thing is only 2 adults are allowed at a time.

I communicated with Yaite via text/phone a few weeks before to hash out pricing, how long I would…read morebe staying and everything the fee included. I was nervous since I had never done something like this before and it seemed like a pretty big deal to me. I then texted the same number Friday, Feb 23rd to let her know I was still coming. I arrived on Sunday, February 25th one day before my procedure. That morning before my plane took off I again texted her to let her know that I was on my way and what time my plane would land. I also verified the address of the recovery house. (which is the address that is stated here on Yelp and several other places online, a place about 10-15min away from Miami Airport) I was told they have personal drivers but the car that picked me up at the airport was an Uber driver. He confirmed the address with me and I had to call Yaite because our addresses didn't match. The house he took me to was at 13147 SW 284th St Homestead, FL. Look it up, it is about 1hr and 10min (south) from the airport. (if you are lucky and traffic isn't crazy) The drive over there was an ordeal in itself. You start to panic a bit since you all you start seeing at some point is rows and rows of palm trees. I was already on edge about the change of location and how far it was-it would have been nice to have been told the ACTUAL address instead of just saying yes when I sent the Miami address. The house itself is really nice and clean. No complaints there. The house has 2 bathrooms and 3 rooms. 2 rooms with 2 beds apiece and the other room has 4 beds in it. You quickly figure out that if someone gets breast implants or a tummy tuck they are gonna be in the living in a recliner. Which wouldn't be so bad except that I can't imagine being able to get rest with all the lights getting turned on at all hours of the day. Once I got there Elena was the true beacon of my stay. She immediately took me in and started on the task of feeding me. She was very attentive and I could tell I would be in good hands once my procedure happened her attentiveness is what convinced me to stay. The day wore on and drama started happening. One of the ladies there somehow got into it with Elena and Elena decided she had enough and wanted to leave. (crazy, I know) I tried to focus on the reason I was there and stayed in my room. That's another thing, depending on how considerate your roommate is determines some of the comfort. My first night there my roommate turned on the light at 3am to get ready and made all kinds of noise. The first night after my surgery she turned it on around 4am and I wasn't able to fall asleep again. With Elena gone Marilady (spelling?) the lady who is the owner stayed periodically to take care of us and cook. They replaced Elena with Marlene. She did a great job being a caretaker. Everything else was questionable. My surgery ended at 11:45am. The recovery house was informed I was ready and I wasn't picked up for a long time. Around 2pm I couldn't handle the pain anymore so I called myself. I was told the driver was very near. At 3pm a driver arrived. My nurse was very angry since it seemed like they had sent a random (clueless) Uber driver to come pick me up. No blankets/pillows etc. He just wanted me to lay face first on the back seat of his tiny 4 door. My nurse wouldn't release me and angrily called Marilady informing her she had to come pick me up herself. Keep in mind that I am going back and forth into the building with no PAIN MEDS. Finally at 4pm I was picked up. I screamed and cried the whole hour back to the recovery house. We got there at 5pm and I was so angry and in pain that they ended up giving me some Percocets. (never figured out where they came from and honestly at that moment I didn't care) I demanded they fill my prescriptions and at first they wanted to pacify me by saying they would do it "later" since they had already given me pain medication. I put my foot down and by 8:30pm I had my meds. That was the recurring theme the whole week I was there by the way. There were ladies who literally waited OVERNIGHT to get their pain pills after their procedures. They only have one driver and that poor man can't possibly drop off/pick up patients AND fill prescriptions in a timely manner. We helped each other out and lended out pain pills to the ladies who were in pain because their prescriptions hadn't been filled. The meals that were made were delicious and homemade but there were a few days where we ate late and a meal or 2 I made on my own. Some of us were taken care of in terms of being helped to the restroom and others that weren't. They have a massage therapist (Marilady's mom) that comes to do the lymphatic massages in house. That was convenient and the lady is really nice but recovery houses closer to all the plastic surgery centers and IN Miami also offer that service. There were pluses but all the negatives (disorganization being a HUGE factor) is the reason for the sub par review.

This place does NOT deserve the bad ratings on here. Some of the pictures posted on here is an…read moreolder location and not where I stayed. My surgery date was May 9 2018 (bbl) I confirmed the day before on when my surgery time was. They were also called when I was done surgery. When I woke up the driver was already there waiting for me. Ladies the drive back is a little long. I was in agony but... not pain where I was crying. When I got to the house I was helped by the driver and one of the care takers and taken to my room. I was very fortunate to have a room to myself for 3.5 days. When I arrived my bed was ready with adult pads so you do not need to purchase them. My night table had a bowl of fruit, a bag of saltine crackers, a bottle of water, and a bottle of Gatorade. Make sure you have your ID, money or debit and insurance card. I was helped on the bed. Which was also very comfy. It took about a 1.5 hours for my medication to get filled and brought to me. After I finally got my meds I was good to go. Throughout your time there you will meet 3-4 care takers as they are on different shifts. They were all AMAZING. They always checked up on me. They helped me with everything I needed. They were extremely patient. We all had great conversations. I loved them. They made me great meals. I have no complaints. I booked this place very nervously because the nasty reviews people left. I just said f it. I can afford this place. I was pleasantly surprised and would recommend this recovery home to anyone. Also the house is beautiful on the water. There was ducks and momma ducks and baby ducks around the property. So effing cute lol

We have been going through it with my Mom being unwell. She has been all over Miami medically…read more Colleen, George, Keith and Alexandra have been so so helpful. My mom is stable for the first time in a long time and they communicate well with us. We all live far away. THANKS Unity.

My experience at Unity Rehabilitation Center was deeply disturbing and honestly traumatic…read more I went there to recover and instead left feeling violated, disrespected, and completely unsupported. I reported what happened to me, and the facility conducted an internal investigation--but they claimed there was "no evidence." From my perspective, it felt like my concerns were dismissed rather than taken seriously. I even reached out to outside agencies like DCF because I felt like nobody inside the facility was willing to truly help or protect me. Instead of being supported, I felt pushed out and silenced. On top of that, the environment itself was not what I expected from a healthcare facility. Cleanliness was an issue, and several staff members came across as unprofessional and dismissive. The administration, in my experience, did not handle serious concerns with the care and urgency they should have. No patient should ever feel unsafe, ignored, or treated like their voice doesn't matter. I'm sharing this because people deserve to know what they might be walking into. I truly hope this facility makes changes--because what I experienced should never happen to anyone.