These people are not honest, kind, or caring. For a wedding planner/decor business, they're the…read morefarthest from what you'll want. Cindy and her husband are only after your money. If you don't have at least $10,000 to spend with them, they don't care about you. We spent time going through the showroom with Cindy, meeting her at a storage facility because her space got flooded (not sure I believe that), and spent countless hours texting back-and-forth regarding what our expectation was and what we paid for. Come the day of our wedding, and what they deliver is not at all what we agreed upon. Well, it's our wedding, so what are we supposed to do but make the best of it in the moment? We reach out to Cindy the next day and ask to discuss the misses. She pushes us off until next week, because she is working on another wedding. Nice of her to show up to someone else's wedding but not ours. I guess we didn't pay her enough for her appearance fee. We get on the phone with Cindy the next week and explain to her all of the things that were done incorrectly (wrong arch, pipe cleaners exposed, poles and bases exposed, no one checks in/out with us at the venue, etc.). Cindy proceeds to tell us that we are misremembering all of the conversations that we had and that we should have contacted her when we noticed something was wrong. On our wedding day, this lady wants us to call her. Excuse me. What a joke. We're supposed to stop walking down the aisle to call her and say her work is subpar. Absolutely zero accountability from someone that got paid to provide a service. Save yourself the time, effort, headache, and lies. Work with someone else. Cindy and her husband are only in it for your money. They don't care about you.

RUDE RUDE RUDE! Do not waste your time! They broadcast weddings and do a great job but in all…read morereality it is not for American Weddings at all. This is an ETHNIC wedding decorator who is use to ethnic brides willing to dump at minimum $20,000. Note: this place was my top pick until I walked in saw the inventory and MET CINDY! Now where to start? Arrival. I had a 12p appointment I was early 11:45a was greeted. At 12p another car pulls up and she starts working with them on MY appointment time. Was told to have a seat while she shows this guy (who is already under contract) their inventory. She also mentions to me that they were late for their appointment. ON TOP of them showing up after me and then you take them in on my appointment time. It's a problem. At the beginning of the meeting after I had time to look around. First question I asked was this company focuses more on ethnic weddings. She said it's a 60/40 split. And proceeds to showing me "American" weddings. But use who they were marrying??? SOOOOO the wedding was still ethnic based. I was already lost. Before going to this location I advised that I had a budget of $2000-5000 for a simple 8 arrangement ceremony. Was told she needs $10,000 to work with. Mind you there was nothing in their inventory in my colors. Everything was gold. Hence ETHNIC weddings. It was clear that she had a base amount at $10,000 to do business which should have been said and I wouldn't have wasted my gas. Before looking at my "vision" as she asked me to send her. She was like you need $10,000 so I can work with that. I asked how would she know because if it wasn't MY wedding I could easily pull this off in $3-5000 including labor. But since it's my wedding I don't want to do any leg work. She said what I'm paying for is expertise. Now I know she full of it. She didn't at all look at what I was looking for before trying to quote a price. I was told that her brides easily spend $10-120,000 with her. Mind you THEY ARE GOLD MARATHON ETHNIC WEDDINGS. Any who. The woman "Cindy" was very rude and rushed me into making decisions. Only seemed to be wanting my money at this point. After we looked at her inventory, I asked for specific things in silver. She snapped and basically told me it was ugly and to change my wedding colors to use their GOLD items. Since when don't silver and white go together? But ok. So anyways she begins rushing me into paying. I brought the cash needed on the amount that was told to me over the phone. Which was not what she honored. I attempted to give cash. She told me to zelle the money and whatever payment I started with I would have stick with. Sounds pretty shady. So when I didn't have the cash amount based on the $10,000. She asked me how much money do I have. And then asked me if EVEN had money in my account. Are you serious?! Very unprofessional. I've paid every vendor cash at that. But at that point their business wasn't worth my money or time. She drafted a contract took a copy of my ID as well. When she read over the contract I stopped her on the first page. "Need 8 hours to set up." Excuse me?! The venue that was rented in full was $13,000 for 10 hours that's including my 5hour event time. So when I said well we can stop right there because I need to find someone that's a better fit. She gone cross out 8 hours and put 4 hours. And said she "thinks" they can get it done but cannot promise that. So this means they will still be trying to set up while guests are arriving. I said I do not need anyone rushing on my wedding. Then she had a smirk on her face and said "we don't need 8hours it's a generic contract for her ETHNIC weddings." Obviously there is a miscommunication completely. She said that she guess she would have to hire more ppl to help set up. Which means that it's probably her and another person setting up a wedding that takes 8hours and she is pocketing the bulk. I politely got myself up and left. I am happy that I didn't give my money. And upset I left without grabbing that pic of my photo ID that she had. In this $10,000 I would have still needed to get my bridesmaids to flip the room. And I would still have to pay the venue to rent their items including the stage. I don't understand the cost when the company has their inventory. Oooohhhh did I tell you guys the floating candle holders weren't clean that were on display. And she said she would need to hire ppl to clean them. Why wouldn't they be cleaned after use then restock them so that are ready. It was literally wax rings inside the glasses on display. Still confused on what $10,000 pays for?! Me too.