From the outside King Ed Pet Centre doesn't look like much. Once you walk inside ... wow!…read more There are two levels for this store. The upper level is for pet supplies. The lower level is where the live fish are, both fresh and salt water fish. I was there for fish and fish supplies, but from what I can see, they have something for every type of pet. I definitely recommend!

It's large and has lots of selection to choose from also staff is very helpful and knowledgeableread more

J&L now carry freshwater fish!!! I'm super excited!…read more Still my go to for aquarium supplies, and freshwater substrate

John there has been very helpful on equipment and advice …read more J&L wants to make sure you are successful on livestock and their staff are very helpful.

I had some pet food that I needed to donate since I don't have any pets. The pet store is very well…read moreequipped. One thing to note is that if you have pet fish, they have limited of items/food for fishes here. No they do not sell any live animals here. Parking is available in front. The store is well stocked. The lady was super friendly here. I highly recommend buying from here.

Had a poor experience on May 20 12:53 pm staff completely ignores you while yapping away at another…read morecustomer looking at their phone and cute pics and just ignore other customers that want to pay. The manager of the store reached out and made it right and the visits was wonderful and we grabbed her a few things. This still is the closest store to my home. And my dog likes this store as we go by it on our walks.

Just another salesmen veterinary outfit... endless tests and buy our food .. nothing new in this…read moremoney driven business

Receptionists are fantastic, vet tech's are kind and knowledgeable, and Dr. Moavani has done a…read moregreat job with pre and (especially) post-operative care with my senior cat.

Great place for accessories. Good customer service. My only issue is that I wish that their hours…read moreof operation were more user friendly for the working class and that their store was a bit more organized. Prices are fair.

A few weeks ago I had, for the second time, a disappointment leaving my Maltese to have its hair…read morecut. I left my dog at 1 PM and after 4 hours she called me saying that it still hadn't been cut and that I should come back to pick up the dog. That day I had a trip planned to the USA that evening, and I was counting on taking my dog with us already with its hair cut. Well, the manager on duty that day had to request and approve overtime for the employee to try to solve my problem and cut the dog's hair later before the store closed. Because of that, my dog was locked up for approximately 6 hours at PetSmart without food and completely traumatized from being away from its owners for so long. I was very frustrated and disappointed with all of this, besides the fact that the dog's haircut ended up full of imperfections with several waves across the body, and in the end, they still charged me the full price and I had to ask for a discount. I will never go back!!!

Booked a cat grooming online and was sent a confirmation email and told everything was set and…read moreready, however upon arrival we were told that the groomer we booked with was unavailable at the booked time. Supposedly we were also waitlisted, but our email confirmed our booking was ready, saying nothing about a waitlist. I was told they called us many times to cancel, however we checked our call history and it was twice, the second one being minutes before our appointment, with NO VOICEMAIL LEFT either time. We did not pick up said calls as it registered as spam and they did not bother to text or email DESPITE HAVING ALL OUR CONTACT INFORMATION. We put our cat through unnecessary stress in a carrier on the bus to PetSmart only to be turned away. Now we still have a stinky cat, and now a stressed one at that. Thanks so much!!! The site needs to be updated if groomers are unavailable, don't let people make bookings on those times and then barely try to contact us back. If you call someone to cancel and they don't pick up, here's a hint: TEXT. EMAIL. VOICEMAIL.

CLOSED This place…read morewas great but they've closed their Burnaby doors I'm hopeful that they will reopen under a new name. Dana their groomer was fantastic! Thanks for everything!

We took our puppy here about 2 weeks ago to get a cut. We had picked him up and thought all was…read moregood, but when we gave him a bath the tips of his ears started to bleed. Upon closer look at his ears we noticed that they had both been clipped. The groomer failed to even mention this to us!!! We won't be going back her and I suggest you don't either.