DO NOT take your dog to this place they are extremely unprofessional and there is zero transparency…read morearound pricing. The grooming service takes the entire day even when they say it shouldn't take very long. Truly terrible service and it's not worth half the price of what they charge. They treat customers so poorly that it really makes me wonder how they treat the animals. Truly an awful place do not go.

We were visiting for the weekend and had an event and our dog couldn't attend. Called them and they…read morewere so friendly and gave us a spot to drop her off. The prices were good not overpriced.

Fantastic staff and great services! They always welcome Luna and I and are happy to offer…read moresuggestions.

Great store, well stocked with cat and dog food, clothes, toys and more. They have 2 kinds of…read moreparrot mix, as well as wild bird food. I never go elsewhere.

Super friendly staff! Love this place even though we live in Richmond we drove out here just to get…read moregreat friendly service! We had been dog sitting and had to get a few snacks & dog food ready when " Toto" comes to stay over! I am so glad the staffs are so ready to help out and give us suggestions! By the way, Toto approves all your suggestions ( his bowl was super clean after each meal )

This is such an amazing place to shop! Always filled with friendly faces that are eager to help you…read morein anyway they can. Tonnes of great things to choose from and they are happy to order in anything if and whenever possible. Samples are always happily given when you want to try anything in advance, great rewards program, even collect airmiles and they have a great return policy. Highly recommend as staff are knowledgeable and everything is of the highest quality! Perfect for pet owners looking for high quality at approachable prices.

very professional and my dog ( dakota ) loves her time with you.she will wait by the door when we…read moremention your name or if she sees your car pull up she will go bannana's till you show up. you treat my dog with all the love she deserves. i thank you for the best experience she has ever had with any walker.

I brought in my 4 month old large breed dog based on the other good reviews and I'm really glad I…read moredid. I was nervous leaving my pup as this was his first groom and he's been really mouthy due to teething. The nice lady working assured me that she, and he, (my dog) would be fine and to come back at 3. When I got there I found my puppy looking fluffy, super cute and running around playing with the other dogs. He was happy and so was I. Prices were reasonable and the people working are super nice. I will definitely recommend and bring my dog back for his next groom.

Price was great and it was super easy to book an appointment but the door was fenced up and there…read morewere tons of dogs running around jumping on me for my dog and she looked at me like I was lost and said "this is a dog salon" I'm like ya....... I have an appointment asked for a teddy hear cut. They took 4 hours and her hair was so round like she had a cone on her head everyone of my family and friends joked about it. Over all customer was HORRIBLE they are very rude but price was good 50 for hair cut groom nail cut etc and everything was included in the service but all I can say is i felt uncomfortable to leave her alone with them as they were rude and kinda rough with the dogs

This hospital is overpriced. Its NOT an SPCA hospital - that is located in Vancouver. I telephoned…read moreto pickup flea medication for my dog and was told they will only sell me the over the counter topical medication (the kind you apply to the neck) if I also pay $$ for an appointment/visit. Whaaat? Check other Burnaby vets my friends.

I am highly disapointed at this hospital. After they wrote me two e-mail giving me a date for my…read moredog's senior check up, I call to confirm the date and they give me a 10:20 appointed for the day they sent to me in two different e-mails. . I arrived earlier to the appoitment and after waiting more than 1/2 hour they told me that I do not have an appoitment. I believe this is highly unprofessional, especially because I travel all the way from Powell River. I cannot believe how uncompetent this hospital is. all they want is your money. I do not recomend this hospital to anyone.

One year ago I began my move to Australia for law school. A major challenge was figuring out how…read moreto bring my beloved staffy Mable along with me. After a little struggle I turned to Dayana at Relopet International. From the first phone call, I felt at ease because Dayana is very knowledgeable, patient and kind. She was well read into the intricate details and fast changing laws that govern pet travel. She was clear and easy to reach anytime I had questions about the process. She kept me informed and planned each step with precision and care. I could not have gotten my Mable to Australia without Dayana and Relopet. If I had to do it all over again, I would certainly go with Relopet International. The whole process was easy (for me haha) and successful. Thank you Relopet for your professionalism and care for my Mable's wellbeing during travel. You guys Rock!!

From the owner: Looking for pet relocation services in Canada? We offer bookings for domestic and international…read moreflights. Popular destinations include: UK, EU, Australia, Hong Kong, and New Zealand.

I've been using City Pooch for my two shuitzu/poodles for the last 7 months and have had nothing…read morebut positive experiences each time. The first time I brought my girls here the groomer noticed that their dew claws hadn't been cut at all. They were almost grown in a complete circle, which would have started stabbing into their pads. The last groomer we had (Pet Smart Marine Way), which we'd been using since April (8 months), hadn't even noticed they HAD dew claws!!! She told me that most small dogs have the dew claws removed when they are puppies but she always checks, just in case, and thank goodness! Every time I bring my girls in I know they are in excellent hands. She clearly adores dogs and treats every animal as if they are her own. She is extremely flexible with your schedule and always lets me leave both of my girls there, even if only one is being groomed, as they don't like to be separated. My dogs always look fabulous when they leave City Pooch Dog Spa and are always very relaxed and happy. I've never found any cuts or bald spots on my girls, even though one is very wiggly. I love my little dogs more than anything and I completely trust this groomer. Not only is she gentle, patient and calm with my dogs, she's the same with me. I highly recommend them and suggest taking the previous review with a grain of salt. Mistakes can be made, it happens to everyone but I would never hold this against this groomer. I have never had any problems, big or small. BTW, her prices are extremely competitive. Definitely worth every penny.

If "No" star is an option, I'd choose it! Warning! Do Not go here!…read more I took my pom in for a pre-booked grooming appt. On the day of, she seemed surprised and can't find my appointment. Then, I specifically gave her instruction on how much I want her to cut (Poms can't get their under coat cut regularly or it will harm their coat and skin). She said ok. 3 hrs later, she forgot - like the 1st time to trim his whiskers, no bandana Again, and she practically shaved my dog! I was not pleased and got even more upset with her mouthful of excuses: "Most owners prefer to have their poms cut short.... it's in style....I thought that's what you wanted...blah blah blah...". She dared to charge me for it and said: "I used a shaver so you don't have to pay so much vs using scissors!" This didn't sit well with me. I called back the next day. Asked her how dare she gave the wrong cut, ruined my dog's coat, potentially not having it grow back properly... I asked if she knew what would happen if she cut into a pom's bottom coat. She said of course! Then I asked why did she do it??!! Her excuse again was "Most owners like their poms short...". I was not impressed: "Excuse me! I gave you instructions, didn't I? And just because other owners like it, it doesn't mean you could go against my instructions and do it the way you "'assumed" should be done! You've got my phone #, why didn't' you call?..." She offered 2 tidy-ups to compensate and reassured me that my dog will have no problem even when I told her it took me months of constant brushing and massage to get his patches of fur to grow back. She insisted it will be ok. 3 months later, as expected, my dog's fur had patches that were not growing out. I called her back to advise of condition. She said she offered to give him unlimited baths until his fur grows back to normal (she offered 2 tidy-ups before). I asked why she dared to charge me for a screw up. She said: "why didn't you tell me on that day? I wouldn't have charged you?!" Ok, so it was my own responsibility and not something that a responsible business person would offer even when they are at fault! The next day, I went in to get the refund and showed her the result of her shaving my dog. She kept brushing me off by saying,"it's growing back, it's growing back...". when it's obvious that there were patches that didn't grown! This time she had another excuse of why she shaved him. It was because she got mixed up wither another customer's dog. I asked if she's still going to offer the baths. She said: "No, it's either one or the other. I've given you your refund and that's it!". Seriously, a refund doesn't compensate for damages! I will never, ever, go back to such business with poor practices, lots of excuses, irresponsible, bad management and doesn't care attitude!

I came across SlowBlink Cattery while looking for a Maine Coon breeder in the Greater Vancouver…read morearea. After a thorough search and conversations with various breeders, I stumbled upon SlowBlink. Mia, the owner, stood out with her extensive knowledge of cat health and nutrition. She was incredibly kind and patient, taking the time to address my concerns about purchasing a kitten without breeding rights. She offered me several options, and we found one that suited me perfectly. As a new cat owner, I valued Mia's ability to accurately assess the kitten's condition based on my brief description. SlowBlink's expertise and the inclusion of first-month insurance provided me with a strong support system in the initial stages of bringing home my kitten. Thanks to their guidance, I was able to confidently reserve a beautiful kitten. I wholeheartedly recommend SlowBlink to anyone searching for a trustworthy and caring place to find their new feline companion. --T and D's mum.

From the owner: Slow Blink Maine Coons is a small, family-run cattery. Our kittens come from the most healthy,…read morebeautiful, well-balanced champion bloodlines imported from Europe. They are raised in a loving environment as a member of our family. We breed healthy, big, stunning, sweet-tempered, gentle, and loving Maine Coons with striking and rare characteristics: odd-eyed, polydactyl, black smoke and shaded silver, large, well-tufted ears, squared muzzles, muscular, well-balanced rectangular bodies, long and flowing tails, impressive lion-like frontal ruff manes, and silky coats that are both smooth and shaggy. We sell Maine Coon Kittens - the perfect furry companions - and make the adoption process as easy and stress-free as possible.

It's large and has lots of selection to choose from also staff is very helpful and knowledgeableread more

It's ok. They have weird hours and close without notice…read more Went to get media for my tank and they're closed until December. Ticked Off because I had asked for my things be held for pick up, and they close??