For those with melasma avoid using blue light altogether. Nice product, using several times a week​ exclusively for me. Suggest you purchase, will not disappoint. Lambert read more

Great products and the best trainers ... I have purchased all my spa equipment with them and will continue to do so.

Worst company in the industry by far. Shipped us multiple broken, defective, and incomplete machines and nowhere to be found when we ask to get replacement parts. Have not been able to use equipment for months. Multiple people in office have made multiple calls, emails, etc to no avail. The Nurse Practitioner offered to make a 6 hour drive to their office to receive the training they didn't follow up on and they refused that. Told her to watch the 60 second video on YouTube. No best practices to be taught. For what it's worth. A med rep in industry heard about our treatment from them and offered to write a check to pay them off so we could purchase from one of the best customer service in industry. Do not believe any of the 5 star bots on this company. Typical China run company. Cheap in every single aspect read more

Glownar Aesthetics - Ship us broken (and incomplete) equipment with NO customer support afterwards. - Cosmetics & Beauty Supply Near Me - Fort Lauderdale, Florida

My product arrived broken with missing pieces. Customer service was so hard to get ahold of. They were willing to ship me a brand new product after a bunch of pictures, but wouldn't allow me to ship the old product back without a fee. The products are junk and a scam. read more

DO NOT BUY!! I thought I was buying a "professional" device. I used the Lisse LED ultrasonic machine 4 times. I followed all cleaning protocol, it's never been dropped or misused. I noticed that it was starting to become discolored. Contacted customer service, was told I needed to text a video to a cell phone number and someone would get back to me. I was told the issue looked like normal wear and tear, to which I responded that I have only used the device 4 times. Is that normal for only using 4 times? Rep then said that "clearly in the video the unit has a crack, when it is exposed to chemicals it gets inside of your device. This would not of happened if the unit was not cracked." I agree, the device is defective. Can I get a replacement? No, it's past 30 days and it is not in original packaging. What?! I asked for a refund but it's too late for that as well. The only solution, mail in and they can look at it but if it still turns on then they can't do anything for me. Ridiculous!!! read more

Glownar Aesthetics - Clearly the head of machine is defective and not sealed properly. Would not use this on a client like this!! - Cosmetics & Beauty Supply Near Me - Fort Lauderdale, Florida

Muchas Gracias Elizabeth! El entrenamiento fue muy claro y todo muy bien explicado. Elizabeth se aseguró en todo momento que no tuviera ninguna duda de cómo usar cada uno de los tratamientos que ofrece Belleza 7 en 1. En general Glownar es una empresa que realmente se interesa por sus clientes ofreciendo un servicio de calidad. No dudes en comprar equipos para tu spa o salon. No te arrepentirás! read more

Glownar Aesthetics - Cosmetics & Beauty Supply Near Me - Fort Lauderdale, Florida

I bought the machine second hand from someone who had bought this machine from a buyer whose contact is no where to be found. I tried purchasing hydrodermabrasion tips and they wouldn't sell it to me and gave me liability issue as excuse. When I am able to buy microdermabradion tips for the same machine so it makes no sense. Buyers beware - they will not help you if you have second hand machine and not have originals ownets info. read more

Glownar is a great company and their equipment is top of the line. They even include training on the equipment after you purchase it.

This review is based solely on my shipping experience with them which is why it's not one star right now. I will update after the training if things change. When purchasing my RFMN machine which is $$$$ I had given my bussiness address and my shipping address which are different from each other. Today the first delivery attempt was made to my bussiness and no one is there because we are by appointment only and we're not expecting a package at that location. I reached out to Glownar once I had received this information on the attempt, only to be told it wasn't their fault and I needed to call UPS to change the delivery addresses, or pick up. There are three things about this that lead to this review. 1. I just spent $9k on this machine and shouldn't have to be dealing with a shipping error on the company's behalf. 2. For them to not take responsibility for the error and at least be apologetic is mind blowing. The employee said "This was not our fault". Yes, yes it was. 3. I had to pay an additional $7 to UPS to pick up in store. Let me add I'm also pregnant with twins, so this is a huge inconvenience to have to be going out on a hunt for this package. Never with any of my 3 bussiness have a encountered this from a manufacturer. As of this moment my experience I would say hasn't been pleasant. I will update if it is any better after training has been completed. Update: Now that I have had this machine for sometime and placed an order I feel I can now leave a true review. Once again another shipping issue. I ordered the 18 insulated needles for the RFMN machine because all my clientele is a Fitz 4 and above, so I specifically made sure that was the purchased needles and received non insulated Called tried to explain to the woman that in the description when you click it, it clearly says a 5 pack of insulated needles. There is no option for the 18 tip to be non insulted. She didn't listed to my concerns at all instead argued with me on how I chose those ones. Again not an option on the website if you go to the 18 tip the description clearly states these are insulated needles. When ever there's an issue for some reason it's the customers fault and this company never take responsibility. The biggest regret I have is purchasing this machine through them. Needles still also didn't have lot numbers or expedition dates. I'd advise anyone to look elsewhere just because it seams like a good deal in the long run it's not worth the stress read more

I love Glownar aesthetics. I have been in the industry of body contouring for 6 years and worked with different companies until I found them. Very professional and quick. My cavitation wand broke a couple of weeks ago and they immediately sent out a new one. Replacing parts with Glownar is so simple ! Most importantly is the customer service. Never came across a staff member with an attitude. I would recommend any one looking for good quality body contouring machines. Mine has broke down once. 10 stars. read more

The ultrasonic device seems to work well and a good addition to our services menu at the spa

It is the second machine that I got from glownar. They are amazing. The videos and the training they provide are excellent as well

DO NOT BUY A MACHINE from this company. They are absolutely awful!!! First and foremost they lost one of my machines and then blamed me for not putting my apartment number even though o did. Secondly after purchasing their hydrodermabrasion machine and giving them money every month for new tips they refused to help me fix the machine because they said my email wasn't connected to the machine. Their customer service is truly awful and their machines are not professional they are truly really not worth the price. Save yourselves before investing in them, it would be a huge mistake! read more

I didn't ask for you to service the machine. I wanted to purchase the tips and was told I couldn't Because my machine wasn't purchased directly through glower. One would think you'd want the $ from me purchasing other products and pieces read more

I love all of Glownar products and their customer service is amazing!! I have several products so far and I have a few on my wish list still. read more

See all

I have a business and purchased equipment from GlowNar Aesthetics,LLC. I'm extremely unhappy with the defective equipment I received and poor customer service. I had to send my first machine purchase back after plastic holders would not screw in place properly. Before they would return the machine I was sent two different replacement parts that did not correct the issue. The second machine came to me damaged. Two implements were scratched/banged up. I left a message to speak to the General Manager (only) and got a text back from staff saying that they received the first machine back and it worked fine. Also, that they had personally packed the second machine and it wouldn't have left their facility in that shape. I've lost time and money dealing with this company. The equipment is poorly made. They are unprofessional from customer service all the way to management. Buyers beware. read more

I am very pleased with my O2 to Derm Oxygen facial machine! Thank you Glownar for the wonderful training and high quality products! read more

Glownar Aesthetics - Cosmetics & Beauty Supply Near Me - Fort Lauderdale, Florida

See all

Loving my machine and happy for the detailed instructional video on how to put it together and use it. Definitely recommend

I am extremely please with my service & equipment. Ashley was a huge help & very knowledgeable about the products I was interested in. Chelsea followed up with training. They made everything easy & were able to deliver quickly to keep my business running. I look forward to getting more products in the near future. read more

Thank you Glownar for your response (i'm not sure it was required) but for further for clarification... when the return was processed, it all had to be done through text message, which I have a copy of. When they initially spoke with me they told me to dispose of the device. So when you say dispose of the device, I disposed of the entire device. Following up with a text saying to save the cord after it's already been disposed of is unfortunately too late. Going forward. I understand this policy but it should've been stated clearly in the first message. Otherwise I followed exactly what you had told me. I'm just speculating why a five to $10 cord would require such angst with a business customer that is spending 1000+ dollars with you? read more

I ordered the LED/Microcurrent machine from glownnar. I have had it about a month now and love it! I found the staff to be very helpful, answering all my questions almost immediately and my training with Angelique was educational and straightforward without trying to sell me on a lot of other stuff like some companies out there. read more

Thank you Bridgette and Chelsea for helping me with my training with the Dimond Dermabrasion/ Oxygen Machine , Karly and Solift Skin Gloss Scrubber !! You were helpful, sweet, and most of all patient with my concerns with my skin device's I purchased from you! Thank you all so much for your help, your customer service is AMAZING!! I Wish I could give you 10 STARS ! because that's how much I love your products and Skin Care Devices! You have truly helped my business in ways that I couldn't Imagine! Thank you so much !! I am a 100% satisfied customer!! Can't wait for my next Purchase ! Thank you so, so MUCH ! With lot's of LOVE and Aloha ! Emily Domingo read more

I had an amazing experience. Everyone that helped me are amazing love that they are bilingual. Love that they are always there to help you if you have any questions. I really love my trainer she is the best ,amazing energy and during training she explained everything . Thank you Camila read more

In response to your ridiculous foolish response to my review which was all factual and true next I will post the email I received from your company asking me to take down the review I knew this was coming I'm surprised it took you so long I will show that next see I have nothing to lie about and I've proven it and I will show more emails if you can continue to lie being rude to people who are trying to steal and bamboozle you sending dirty machines I'm showing the proof I'll show the video next keep it up about me yes did I curse absolutely because you guys are con artist ...if I was harassing your staff the way you indicate and try to make the world believe why is it that exactly one month ago you requested me not only on Facebook which I blocked you afterwards but you requested me again on Instagram You send me emails on a daily basis begging me to purchase your items and here is the Instagram request. Why not say it was only after I ignored your communications you're writing this I guess sales must be bad and not only do you have hundreds of good reviews you also have hundreds of bad ones.. additionally you talk about wishing me luck and me being so disrespectful but if I was that bad how is it it took you 4 months to respond and you're requesting me on my social media and constantly emailing me asking me to come back and purchase different items from you explain that one to everyone here's the proof It took me cursing writing a letter to you advising you that I was going to retain and attorney as well as file charges with the attorney general's office in the state of New York in order for you guys to send my money back to me If you're going to respond be honest because I have the proof of all of the communications don't come on here trying to act like a saint It took you months to reply didn't this happen all the way back in May It's almost November girl stop get it together I would think that at this point what you're doing is defamation of character what I'm proving is fact you try to steal my money you didn't want to give me a refund I had to send a letter to you and if you say that it did not happen that way I will post the letter next come for me again read more

See all

Products and machine are good quality. They even provide training which was also great

Are your equipments from China? My friend showed these products from DhGate . Why too expensive?

First of all, do NOT finance through Glownar. I am paying an EXTRA $2900 on on a $3900 machine by going through their financing company. I could seriously kick myself for doing that. Secondly, I have rearranged my entire schedule two days this week to make sure I was available for the machine to be delivered. No show. They even made me pay an extra $40 after the first time I waited for delivery. I am literally on the hook right now for a piece of lost equipment that is costing me $6800. read more

Absolutely love love this machine and the excellent customer service & thorough training provided. Highly recommend

I ordered a machine almost a month ago and am yet to get any clear information on when the machine will arrive. Every time I call I get BS run around. I see that the same thing happened to another person here. I want my money back and they just seem to keep saying it will ship- its on back order... read more

Everyone at glownar aesthetics was so helpful! It was hard deciding what machines I wanted and they made it easier my matching me with ones that fit my needs most.I haven't used my machines yet so I will update my review later . read more

I highly recommend this company for aesthetic equipment. They are quick in responding to any questions you may have or when you need new parts sent. Great company and customer service is excellent! read more

The training was very helpful and the Esthetician Maleka was very friendly. This is the second machine I bought from Glownar Aesthetics and so far I'm very satisfied read more

Glownar is an incredible company! I couldnt be more impressed. The devices they sell are top of the lime and the give you 24/7 support, training and certifications! What more can you ask for? I love this company. So far I have bought 3 devices from Glownar but I plan to buy all the devices for my spa from them. read more