I went to talk to the attendant about my lost coupon and was treated very professionally and…read morecourteous. Then I washed with a coupon I had with no problem. Can't wait to get a membership. I cancelled the other membership I had since the other car wash opened because they Never called me about the broken brake light on my Lincoln. I'm looking forward to a car wash that cares about its loyal customers.

Oh wow! I thought all customer service was gone but not here! The machine was a little off and my…read moretires did not get cleaned well. I paid for the highest membership. This gentleman actually came out and shined my tires for me! Wow, who does that anymore? Usually it's "oh well". He actually adjusted the machine and physically cleaned my tires. This place freaking rocks!! Thank you!!

Car wash was great! Nice facility and great customer service! Edmundo was very professional and…read morefriendly! Definitely worth checking out. Great value for the product.

I've been taking my vehicle to the Grease Monkey on International and Loop 20 for years, and I've…read morenever felt as disappointed or upset as I do now. I went in for a simple oil change, and as usual, they asked if I wanted to replace the air filter and cabin filter. Nothing out of the ordinary--until I left. When I opened my glove box to put away my receipt, I was shocked. It looked like someone had been rummaging through it, as if they were searching for money or something to take. I have photos showing exactly how I found it. I called immediately, and the employee told me, "Well ma'am, sometimes they need to open your glove box to get to the cabin filter." I explained that this isn't the first time they've checked my filters, and never--not once--has my glove box been left in that condition. I felt completely violated. Thankfully, I didn't have anything valuable in there, but this experience has made me lose trust. From now on, I'll make sure to remove anything important before taking my car in for service. Just a warning to others--be cautious. I'm extremely upset.

Tint was scratched after getting a basic interior cleaning…read more If you care about keeping your car nice and clean as my husband (with a bit of the tism) does, stay away from this place. We took a trip to Laredo and he immediately wanted to wash the road bugs/dirt off our vehicle. He went in to get an oil change for his truck that comes with a car wash, which he upgraded to a basic interior cleaning. He's pretty particular about keeping his car clean and immediately noticed as he was leaving that the tint on his windows was scratched. Trust that he keeps tabs on exactly what his truck looks like, so this was 100% done here. To be fair, I encouraged him to complain and he said there would be no way to prove it was done there as he didn't have before/after pics, so im not sure what actions would have been taken to correct the damage. So he took the L, but i figured I'd warn others who like to keep their things nice that you might end up having to pay for a new tint job.

I bought my first car and was recommended to take it to Kustom Kar wash. I was told their service…read moreis excellent and that I would not be disappointed. Upon arriving, the clerk that was there was sooo rude. I got there around 5:15 since the website says it's closes at 7. When I got there the man said "really? You're really gonna bring your car when we're about to close" I was caught off guard and responded "oh I'm sorry I thought you all closed at 7". He rudely responded with a no. It's so sad how one worker can ruin the experience for a customer. I am sad that I wasn't even able to experience the service since I was so upset with how I was spoken to.

Went to shop to have my windows re-tinted. Had bought product, years back, with a lifetime…read moreguarantee. The clerk, Gaspar, immediately told me that they would not honor the written agreement without the owner's (Mr Gonzalez) authorization. Clerk took my name, number & said he'd tell Gonzalez to contact me. Followed up for two days. Gonzalez completely ignored me. Do not do business with these people. They employ horrendous business practices. They do not stand by their commitment. Take your business & money to reliable individuals.

They replaced my windshield, but were unable to do the calibration which was frustrating because I…read morewent through my insurance. So when I took it to the dealership, they couldn't calibrate it either because they said that they put my Windsheild on incorrectly!

I asked them to fix a crack in my windshield and they did it in less than 10 minutes. The price was…read moreonly $80 dollars! Great job I didn't see a crack after the repair!

The experience I had was great, Mr. Cavazos took the time to show me and explain the differences…read morebetween regular and ceramic tint. The change in my car's appearance is beautiful, but more important on hot days the interior comfort is amazing, the air conditioning is working less, to cool the car much better. Yes, ceramic tint was more expensive, but now I no longer feel the sun on my face and arm coming through the window. Price was fair, and quality of work and attention to detail was outstanding. I definitely would recommend.

Excellent ! Humberto is a thorough gentleman, does excellent work and very fair prices!read more

I am giving this a four star only because this is the first time that I come to this establishment…read more The prices were a bit high. The service was awesome. I will see how the quality of the oil works with my truck. Stay tuned!! They did have a lot of good things in their establishment like a car wash and other services. I will definitely come back again if the oil treated my truck good! Shout out to Augie! Thank you for your customer service. It was great!

They did a great job just got my trucks oil change with them. They didn't have the oil in stock so…read morethey ordered it and they received it within a few hours. Will be going back in the future. Luis and one of the girls from the front are awesome!!!

Took my Ford Raptor in to have its 16 spark plugs, 8 COP boots replaced and swapped a set of four…read moreshocks. These guys did top quality work, and answered all my questions with honest answers. My dad had taken a car in for body damage some time ago and he told me "hasen bien trabájo". I've also seen some of their restoration projects, they have all looked clean and in perfect condition. I've known Nephtali since high school, he was always honest, loyal and trustworthy. These values still hold true today and are carried on to his business.

Im picky when it comes to paint work, have gotten multiple body shops to do work for our company,…read moreand A1 seems to never disappoint when you need a job near perfect. Turn around time was quick and pricing was great. Don't go cheap and expect an amazing job, spend a few more dollars more and keep your cars value.