A big thank you to J & P Mobile mechanics. They fixed the A/C on our truck 2 months ago and we…read morethought the A/C was messing up recently so J & P came by and picked up the truck, checked the A/C and delivered the truck back to our house. They were very patient and courteous and showed my husband that it was just the setting my husband had set it on. We are so grateful for the way they graciously handled this situation and that they didn't also didn't charge us anything being it was our error.

They diagnosed my truck A/C problem and recommended a course of action which got it cooling again…read more They are very knowledgeable and dependable.

Had a great experience here. Took my vehicle for inspection and had a few issues they helped me fix…read morein order to pass inspection. Great service, friendly staff and very reasonable price. I recommend them!

Don't go here! Our vehicle was there a whole day. No one would answer the phone, and when we…read morefinally went to inquire about the delay the vehicle had not even been looked at.

Recien visitamos Sames Honda y compre para mi esposa una 2024 CR-V…read more Nos atendio Pablo Zapata desde el inicio mostrandonos los diferentes modelos y todas las opciones disponibles. Nos respondio todas las preguntas que le hicimos en forma muy atenta y paciente y nos guio durante todo el proceso de negociacion para la toma de la desicion. Es una persona que conoce los autos y sabe explicar su funcionamiento en una forma muy clara ademas de dar un excelente servicio al cliente. Lo recomiendo ampliamente para que trate con el en su proxima compra. Quedamos muy satisfechos mi esposa y yo. HJG Laredo, TX

I have been a loyal Honda customer for over 10 years, and I have never experienced service this bad…read moreuntil now. The Service Department at Sames Honda has become an absolute disaster. Communication is practically nonexistent. Days go by without anyone calling to explain what's wrong with your vehicle or provide an update. Trying to reach someone by phone is almost impossible. Calls go unanswered, messages are never returned, and you're left wondering what's going on. Even simple services are taking far longer than they should. There are no shuttle services or loaner vehicles available, leaving customers stranded while they wait. The service advisors don't seem properly trained. They struggle to explain what services are being offered and don't even know how to look up warranty information correctly. That's basic knowledge that customers should be able to expect. What's even more disappointing is the leadership. While customers stand in line waiting for help, the Service Manager appears content to sit in his office instead of assisting his overwhelmed staff. When he finally does come out, he's rude and dismissive rather than trying to resolve concerns. It's obvious something changed in management because this is not the Honda service department I knew for years. The professionalism, customer service, and efficiency that once made me choose Honda have completely disappeared. This department has damaged the reputation that Sames Honda spent years building. Evelyn Sames needs to take a serious look at what's happening in the service department before it drives away even more loyal customers. If this is the direction management has chosen, they're running a once-respected service department straight into the ground. I never thought I'd say this after more than a decade of buying Hondas, but I will think twice before ever bringing another vehicle here at Sames Honda.

Fast and as expected. Truck was fixed from a check engine and rough running. To perfect…read moreperformance! Communication with shop is great! Seeems to be the only service center in town I know of that is what you'd expect! Work well done fast and reliable! This was for our work truck now ai need see about have mine repaired!

WATCH OUT when you take your vehicle for a visual inspection. I was told the inspection was $65…read moreand they charged me $118. The front desk said that they were only going to charge for the computer diagnosis and not the visual inspection. But I never requested any computer check because my car didn't have any service lights 'on'. But I just wanted for them to give me the report on my car and get out of there. Because the day before I left my car like at 08:30 and I was told they would be done with visual inspection that same day but I called at 5:30 pm and was told they didn't have time to check it and if I wanted to leave it overnight or pick it up and bring it again in the morning. Not even an apology for not calling me in advanced so I could make plans to get a ride for work the next day. So anyways WATCHOUT again with that front deck don't let them poke your eyes like they did to me. Make sure they tell you straight out how much you're gonna pay. The mechanics did a great job though but I can't say the same about the front desk. Sorry but it is what it is.

Amazing place, fast service, and great prices. Took both vehicles and no issues months later.read more

Great customer service and pricing!!! had a little issue…read morewhen installed but came back and they fixed it immediately and even improved it no questions asked.... offering as well as a one year warranty with almost every purchase would definitely recommend

Run away!! Went there to get amp installed left with subs not working and amp wires completely…read morebotched. Owner admitted fault and didn't want to refund until ridiculous requirements on his end was met.

We were driving from Austin to the Valley on a Sunday and hit something on the road Which punctured…read moreour gas tank. The owner met us in his shop and in a few days they replaced my gas tank. We don't find service like this in the Austin area. They are very fast, honest and extremely reasonable with pricing. I will definitely go again for services.

Run!!!All tune and lube i recommend only for BMW.I highly don't recommend this place for only…read morebmw.All tune and lube will even call me to see if my car is good.

Took my Ford Raptor in to have its 16 spark plugs, 8 COP boots replaced and swapped a set of four…read moreshocks. These guys did top quality work, and answered all my questions with honest answers. My dad had taken a car in for body damage some time ago and he told me "hasen bien trabájo". I've also seen some of their restoration projects, they have all looked clean and in perfect condition. I've known Nephtali since high school, he was always honest, loyal and trustworthy. These values still hold true today and are carried on to his business.

Im picky when it comes to paint work, have gotten multiple body shops to do work for our company,…read moreand A1 seems to never disappoint when you need a job near perfect. Turn around time was quick and pricing was great. Don't go cheap and expect an amazing job, spend a few more dollars more and keep your cars value.