I do not recommend this gaming truck company based on my experience for my son's birthday party…read more Not only was the service on the day of the event unprofessional and poorly executed, but the company's customer service afterward was dismissive, invalidating, and unhelpful. First, the truck arrived nearly 30 minutes late, and setup took so long that the kids didn't begin playing until almost an hour past the scheduled start time. The attendant was completely inattentive, sitting in his personal vehicle while I had to supervise the kids myself--something I should not have had to do after hiring a professional service. The truck advertises that it can accommodate 24 players at once, but it could not even handle 12 children playing together. Rather than actively managing the kids' experience, the attendant simply said, "you can take turns, switch every 15 minutes" before leaving the trailer and sitting in his truck for over an hour. The kids were left confused and frustrated, and many--including my son--gave up and stopped playing because of the lack of organization. After an hour of this, I had to go up to his truck window to get his attention and ask him to return to help the kids fix their games. When he finally re-entered the trailer, he blasted music so loudly that the kids couldn't hear each other, making the environment even more chaotic. The worst part? When I reached out to the company afterward to share my concerns, they were completely defensive and dismissive. Instead of taking responsibility, they insisted that their service was fine because it had worked at other events. They implied that my complaints weren't valid and even included an unprofessional remark in their email, stating "that's not reality" when I described my experience. That level of customer service is completely unacceptable. After multiple exchanges, they offered a mere $100 refund, which does not come close to compensating for the disastrous experience they provided. When I declined their inadequate offer and requested fair compensation, they simply declared the matter closed--another sign that they do not value customer satisfaction. I have worked with other gaming truck companies before, and this was by far the worst experience I've had. Other companies have provided engaged staff, adequate equipment to support far more children gaming all together and a well-organized gaming environment--all things that were completely lacking in this experience. Do not waste your money on this company. If you're looking for a professional, stress-free gaming experience for your child's event, I strongly suggest looking elsewhere.

Great company ! great addition to any party! very clean inside and plenty games for the kids to…read morechose from! I will definitely have them for my next party!

The equipment was good. They arrived on time and left on time. The staff was responsive to the…read morechildren's needs. Overall i am very happy. The only reason I give them 4 starts instead of 5 stars is because they asked me to tip them at the end of the service. Nothing was ever discussed regarding a tip. I believe it should have been discussed up front. Other than that the game truck was a blast!

Julius and Michael, the owners, care about their customers and providing good customer service.read more

This truck was awesome! My son and his friends had the best time for his birthday party. They…read morearrived early, had very professional and friendly staff, and made the entire experience super fun for the kids (and some adults). Highly recommend.

Great experience overall! My son and friends had a great time. Very professional and clean…read moreenvironment inside. Owner is polite and professional. Highly recommend!

Exceeded our expectations!! Millertyme entertainment is awesome. Booked them for my sons 10th…read morebirthday and the kids had a blast. Wonderful working with them, on point with communications, great customer service and on time. The gaming truck was clean and had all the newest systems. Book them you won't regret it! Thanks again

This was the highlight of the party. The children loved it! The owner and staff were very good with…read morethe children. There was something for all ages and sexess. We hardly ever saw the kids because they were in the game machine. It was very easy to book, he was on time and delivered excellent service from start to finish. I would definitely use them again!

I was able to witness the game truck during an A.L.M. Sports summer camp event. The game truck was…read moreamazing, it had four large screens TV's and two TV's on the outside of the truck. The truck was very cool inside, it was equipped with the latest game consoles (PS4 and Xbox1), it also plays music while your playing the games. The truck was well lit up with AC. I highly recommended for birthdays or any event.

The best choice for small intimate parties for children of all ages. They do everything set up,…read moreclean up and they show up on time. Very professional staff.

One star because zero is not an option. I booked this gaming truck, paid my deposit and planned a…read moreparty around them. They very unprofessionally bailed on my party 10 days prior because they had the opportunity to serve a larger event. Highly recommend NOT booking them. I have hired them in the past but never again now that I know they do not fulfill their commitments.

I can't believe this business has no reviews on here... I was looking for something original and…read moreexciting for my sons 8th birthday party, he loves video games, and I thought there must be something out there that caters to kids (and big kids) that love video games... I found GAME RUNNER while searching online, and believe me, I called SEVERAL companies. Game Runner was by far the most competitive price, and the only company I called that could confidently answer all of my questions. I believe the owner himself answered the phone each time I called. The booking process was simple- a simple credit card deposit, and the balance is paid about a week prior to the event. GAME RUNNER arrived 15 minutes before our scheduled start time, and set up. Once they were set up, we couldn't keep the kids out of there! It was a bit weird hosting a kids party- with no kids!! They were all safely tucked away inside the truck playing video games! There were 3 team members that came with the truck- and they asked what type of games we were OK with (shooting, blood, etc, etc) They sanitized the kids hands when they arrived inside the truck- and the inside of the truck was immaculate!! It was well air conditioned and ventilated and lit like an arcade- super cool! I could not recommend GAME RUNNER more highly, Every parent at the party remarked how great it was, and the kids couldn't stop talking about it at school the day after the party - Success!

Amazing experience. Set up was quick and easy and my sons 12th birthday was a great and definitely…read moreunique experience all the kids had an amazing time.

Lazy customer service and shitty calibration and instructions! Waste of money altogether for the…read moreexperience.

One of the best Game trucks in Miami! Very clean, professional and prompt. They have game coaches…read moreto assist. Nice people and they love to have fun with the guests. They will dance along too. Definitely recommend.

OMG! This was a really cool experience! They open the side of the truck and they have several tv…read morescreens. You can pick whatever game you want. You play with a remote control. This is a perfect setup for a birthday party.

My daughter was set on having a gamer themed party. Since we had the info for Game Rollers we…read morecontacted them to see about availability to plan it a few weekends after her birthday. Luckily they had availability on a Sunday afternoon. The day of, we started the party an hour early just to be sure food and drinks were set and all the kids who RSVP'd were there. Game Rollers showed up right on time to set up and open at the specified time. We had one complication that we resolved by having our neighbors move their car up and then they got set up and the kids excitedly ran in. This was an amazing 2 hours of fun for the kids who rotated in to many games and the virtual race car. The kids, both boys and girls, had an amazing time and I'm so glad that we booked them. I recommend them for all your party needs and actually was looking into their spa bus party...