Used this service recently (March 2017) and found this to be very good. Intermittent fault on a Ferroli boiler not lighting up. Fault persisted and traced to faulty gas valve. Jan returned very quickly to replace this but the brand new part proved to be faulty also!. Returned next day with another new replacement part , fitted and tested all ok. Only charged for the initial diagnosis and the quoted for , fixed price, repair. Friendly efficient service, and highly important as this was in Winter and a five month old child was affected by the lack of heating and hot water. Well done Jan ! read more