I had no power going to my microwave. Called this company and they happened to be nearby and came…read moreright over. I needed a new electrical outlet and they did the work quickly. The two gentlemen were very pleasant and professional.

The actual electricians at Echelon do great work, but dealing with the owner, Andrew, is an…read moreexhausting ordeal. After being a repeat customer who tipped well and left 5-star reviews, I was shocked by the level of friction I encountered recently. When I tried to opt out of their marketing texts, the staff was uncooperative and eventually hung up on me. When I called to schedule a new service, owner Andrew spent 22 minutes "interrogating" me about past interactions and social media messages rather than simply booking the job. He refused to take accountability for his team's communication lapses and instead pushed a defensive narrative. If you want electrical work done without a side of personal drama and interrogation, look elsewhere.

Performed pleasantly and efficiently. Arrived on time and…read moreaccommodated small add ons.

Posted by Sue M. Nov. 22, 2024 We are seniors, who highly recommend Integrated Electrical Systems…read morein Jackson, NJ. Based on our experience with Cory (owner), Fred, & Christian of IES, we can attest that they are 5-star professionals in every way. They are honest, fair, trustworthy and responsive; which is very important to us. They respected us and our property; and they held themselves to high performance standards. They are effective, efficient, customer focused and results oriented. They were proactive in working with technical support of the equipment manufacturer to problem solve; and ensure a quality job that met our expectations. We're happy to recommend Integrated Electrical Systems at every opportunity. Their phone is 732-877-7243; and their website is [*** Link removed ***] Description of Work: Configure & install two EcoFlow DELTA Pro units & the Smart Panel 2 in the garage.

Family member had major issues with this company. Three times they came out and could not or would…read morenot help them. Other company fixed the issues quickly. Please go someone else

They were quick to respond to my phone call as well as coming to my house regarding my toilet not…read moreworking. We had to buy a new toilet and they came back to install. Great company, will use them again!

Mile Portalatin was a pleasure to work with. He was kind enough (brave enough?) to give a verbal…read more estimate over the phone for two different jobs based on my descriptions and got them both done at a number VERY close to his over-the-phone estimate. I've had too many contractors come in considerably higher than their estimates for jobs they had looked at, so it was great to work with a professional who sticks to his price. Reliable electricians are getting harder to find these days, but Mike was on time and within budget for the work he did for me! I would highly recommend MVP Electrical for any customer looking for quality work at a fair price. John J.

We had an emergency and MVP was the first and only company to call back. The problem was quickly…read morediagnosed and solved in a professional manner. I highly recommend this company for prompt service with a fair price.

I was in need of a heating professional and the first three businesses I called either told me they…read morecould not service me that day or wanted to charge me time and a half. Protocol was at my house within a few hours and were not only professional and thorough but reasonable with their pricing! They are now in my contact list for any future work needed. I highly recommend them.

From the owner: We're flexible, with brand name inventory Low pressure appointments, let us know when you're…read moreready! Protocol Air & Electric provides HVAC and Electric solutions for your home or business. With 20 years of experience, making your home more comfortable with Residential HVAC & Electrical services.

Tim texted me the day before to confirm. He arrived exactly on time. Very professional. 5…read moreminutes diagnosed the issue. I will definitely call AllElectric again.

I hired this company to install a new electrical panel in my home. The price seemed fair, the…read moreoffice staff (Jennifer) was helpful throughout the process. Tim the electrician was professional and completed the job in a timely manner and he fully labeled the panel as to which breaker operated what item in the home. Definitely would recommend them.....

Tom and his team are awesome. I received an email the same day I requested a quote. Three days…read morelater they were out doing the install. They worked around my schedule which was extremely appreciated and not easy. They did a fantastic job putting in 6 recessed lights and a ceiling fan. Highly recommend Tom and his team. They're friendly and knowledgeable in their craft. All of that and a great price. You don't come across this too often these days. Amazing service AND great price.

I called this company to reconnect a new attic fan and install a fan power switch. I got a quick…read moreresponse with a fair price. Few days later, the job was done. No hassle, no bad surprises! Great communication and professionalism! What else a customer should expect from the service? My rating is 5+ * out of 5!

They are definitely very expensive. A neighbor recommended them, I just wanted to have my water…read moreheater checked. The tech recommended replacement due to it's age. They charged me nearly 3800 dollars for a 40 gallon water heater. Later I found out I was basically robbed, because I found out a water heater installed, someone told be it normally should be about 2100-2200 bucks. The install was fine, good workmanship. But I also should add that the day they were supposed to come, I waited around for hours and they never showed. I called only to find out they canceled my appointment without even calling me to let me know. That was weird and unprofessional. They had no explanation of why it was canceled but arranged to reschedule the job for the following day. The vibe I get from their techs is that they are on commission. They try to get the most money from you, on any particular job. The silver lining is that as far as plumbing goes, a bit expensive for sure, but if you have an emergency they usually can send someone out right away and get the job done.

I scheduled an appointment with them and left work early, even canceling my daughter's afternoon…read moreplans to be available. They offered two appointment windows: 12-4 PM or after 4 PM. We chose the 12-4 PM window. At 3 PM, they called to cancel my appointment, saying there was nothing they could do. Their only solution was to reschedule for the following day, after I had already wasted most of my day waiting for them. What made it even more frustrating was that they had mentioned there was a later appointment window available, yet they still canceled my appointment before my scheduled window had even ended. When I asked how that made sense, they couldn't provide an explanation. This was a very disappointing experience. I would not recommend this company based on their poor communication and lack of respect for their customers' time.

If your idea of customer service is performing work WITHOUT discussing costs, sending SURPRISE…read moreBILLS afterward, and then dragging customers into court, this is apparently the company for you. We had a service contract. A technician came out, replaced parts, never discussed pricing, never asked for authorization, and when we asked about an invoice before he left, we were told, "You're all good." Spoiler alert: we were not all good. About a month later, the company withdrew $285 from my bank account without any prior notice. Mind you, I provided my debit card number for 1 oil delivery and then again for a service contract. I did not authorize them to "keep my card on file", but they did. That was how I learned there was apparently a bill. Not from a phone call. Not from an invoice. Not from a discussion. Just a surprise withdrawal. Then came round two. During an annual tune-up that was included in the service package we had already paid for, more parts were allegedly replaced. Once again, nobody discussed costs. Once again, nobody requested authorization. Once again, a bill magically appeared afterward. At that point I started reading reviews and was amazed to find multiple customers describing experiences that sounded incredibly familiar. Apparently, I wasn't the only person wondering why costs seem to become visible only after the work is already done. The company eventually took me to court over the disputed charges. After all the time, aggravation, paperwork, and stress, the case settled for a small fraction of what they were demanding. The lesson I learned? If this company tells you, "You're all good," immediately ask them to define what that means in writing. If you choose to do business with them, get EVERYTHING in writing. Ask for prices before a single screw is turned. Ask what parts are being replaced. Ask what isn't covered. Ask what will be billed later. Ask twice. Repairs cost money. Parts cost money. Nobody expects free service. What customers do expect is honesty, communication, and the opportunity to approve charges before they're billed. Based on my experience, I would never do business with this company again, and I strongly encourage anyone considering them to read the reviews very carefully before making that decision.

Prices are nothing special- Dover Oil on the road Employees do good work. Deliver Guys are always…read morereally nice. Service guys are also good- one exception- grouch that complained about his age, my crawl space, crawl space floor & left crawl space door wide open. Some pipes froze that night. Called office to relay experience - polite receptionist, asked to speak with office manager. SHE WAS A BIOTCH! Asked to speak with Owner -BIOTCH REFUSED. The office mgr. answered my call and was Immediately combative. She seemed to want a confrontation! WHAT THE HECK!?!?!?!?! "you can't prove. door likely to have been open when serviceman (grouch) arrived" TOTAL BS Customer Service. To the Woman Mgr. - STOP BEING SO ANGRY. If you hate your job QUIT, please. Customers are not being treated well by her and the Company Reputation is suffering. To the Mysterious Owner - FIRE HER ASAP. she drives away $$$ for business.