Today my partner was discriminated against in terms of the bathrooms were inaccessible to disabled…read morepeople. The only excuse was given, was that the building is really old. That it was built before the 1940s. That is not a cop out to adhering to Ada guidelines. We will be following up legally in this matter. As this is discrimination, and across the street we dealt with the exact same problem of being denied restroom access. That's a big corporation. But you're a small business, and you should have accessible restrooms and a handicap ramp. Neither do you have. We will make sure that this changes. A person that's disabled shouldn't have to fight to use a restroom in an area that knows people will be waiting. It should be large enough to be used. There should be a ramp so there's not a constant struggle. There are laws in place for this purpose. Have some respect.

I took my car in to have air condition fixed. the only thing they did was "shine a blue light on…read moreit" and Freon was added. I thought they diagnosed the problem and fixed it. I was not instructed by anyone to bring it back if it gsve anymore problems. now I'm driving through Texas in 100 degree weather with no AC! I had to take it into a shop for diagnostic snd repair estimate. they determined it needed a whole new compressor snd air condenser-which I was prepared to pay for that repair at In and Out! but instead of throughly checking it out I feel like they pit a bandaid on it!don't take you vehicle there. was of time and mone and could leave you stranded in a dangerous situation!

I am a car person. I love cars. I work on cars. And certainly, I appreciate mechanics and…read moreunderstand the difficulty of their job and all they need to know to be good at it. I am also a very loyal customer. I recently received a quote from the shop I have been using for the last 5 years (as long as I have owned my current car), that seemed somewhat excessive. I did some research and my thoughts were validated. So I did more research and found Cowan Tire and Auto. They had too many stellar reviews for it to be a fluke so I gave them a call and explained my situation. Even though they were slammed (as good shops always are) they said if I could drop the car off they would try to work it in to take a look and give me an estimate. I was prepared to leave it there for 2 days just to get inspected. I got a call at the end of the day with a report on the issues. My mechanic had recommended back brakes, new parking brakes and brake flush and gave a quote that was over $1300. Cowan gave me a quote for HUNDREDS less that also included new front brakes. On top of this, they took the calipers apart to clean and lube them so they did not need to be replaced. AND they did all this work the very next day because the car was already taken apart from the inspection. I am beyond grateful for their honesty, integrity and all around great service. They have earned all my future business as long as I live in the area and I will certainly be shouting about them to anyone looking for help with their car. 6 stars

My first visit to Cowan Tire was for a tune up on my Jeep Wrangler. The staff provided outstanding…read morecustomer service. The waiting area was comfortable with Wi-Fi and coffee. The service team explained their procedures and 30 point inspection. A couple of hours later, my Jeep was ready to go. Based on this visit, I am working to schedule my Jeep Grand Cherokee for transmission service.

Don sure got me out of a jam last week. Was able to get me back on the road in 90min and had a…read moregreat recommendation for lunch!

This is one of the few remaining family owned and operated neighborhood auto repair garages in the…read morearea. These guys have taken care of my vehicles for over 20 years and there has never been anything that they were not able to figure out and repair--at the lowest cost possible.

Well on top of the work they did. Come to find out they DID NOT put Anything back properly when put…read morethe vehicles back together again. And wanted to charge ME to do it. All of the work they did IS related to the Trouble that I am experiencing with my car. And this has been verifive By an actual Mercedes Benz dealership, I wish I could load the video. I'm Seriously contemplating on suing them for the repairs that had to be done that they did not do. I really wish I could load this damn video!!!!

I'm Very disappointed on how they treat their customers!! They will quote you one thing and deliver…read morea service with no integrity. For example they quoted one thing but when it didn't work they wanted to charge us again on what they did not fix correctly the first time and probably knew it was not going to work down the line I'm so very upset and again very disappointed especially when you buy your trust in people that you never thought would treat you in such a manner they say one thing but then want to charge you for the mistake they made. We are very disappointed with their dishonesty about the service they say they provided I do not recommend their type of service at all!! Again very disappointed with them!!

Have been going there for years. I've never had anything but speedy, affordable, and quality…read moreservice. This is my go-to for repair work. They are friendly and helpful. Once, my kid was stranded in another town with a flat and a stripped lug-nut that wouldn't come of so I could change the tire. McGinnis actually loaned me the tool to fix it...for free. It doesn't get any better.

I brought a ford 8.8 rear end to McGinnis garage for repair. They installed the bearings for me…read more They told me they have the tools to assemble my rear end. But when I called back to drop it off they weren't willing to help. The secretary told me he was on vacation &wouldn't have time to do it. After some phone calls, I gave up. The least they could have done is give me a valid reason. I would never go back again, weird