First time using Pro Serve. I needed to have my home's water supply switched from well to city…read more They were able to come out right away to assess the project, and the estimate followed shortly after. Unfortunately, the area experienced heavy rainstorms, which put our project on hold while they handled more urgent work. Once that backlog cleared, they were able to get back to me and complete the job. Super helpful people, both in the office and on-site. I would definitely recommend them to others.

They charged me more than my divorce attorney did. Shameful pricing. Don't hire these guys. I feel…read morerobbed.

I was in need of a new furnace immediately Contacted them…read moreon Tuesday morning and had new furnace before noon that same day Can't say enough about the great work great price and above all else the great workers. I have used their service to maintain my AC and furnace for over 10 years. Have never been disappointed and will continue to trust and use their services

Helped when our furnace went out. Our new one runs like a dream and they were able to come out on…read moreshort notice. Our home has never been so warm!! Extremely satisfied with the service we received. Top notch professionals. Would definitely recommend their work.

Do not use this business! It's a father and son company and while they were doing work they were…read moreconstantly arguing. They installed an outlet that was not what I wanted even after I was clear with me request. The owner lied to my husband and said that is the outlet I wanted. They also ripped a piece of my flooring and denied doing it. I asked for a discount because of the wrong outlet and The ripped floor and it was like pulling teeth. Asked for a $200 discount, but the owner only offered a $100 discount. Then he got aggressive and said "if you don't give me my money I will never be back to your house".

Seriously a great company and Dale is a great honest guy. He actually came to chk out an attic fan…read more Come down from the attic and told me everything is in working order and my fan didnt need to be replaced. He gave me a great price to change my breaker panel too. Couldn't be happier with his honesty. Hes now my electrician for life!! Very happy to have been referred

On July 30, 2024 a technician came to my house to provide an estimate on a pluming job. I…read moreinformed him I had other estimates but would wait for Heiden plumbing's before making my decision. He stated I would have it via email in a few days. I called the office on August 5th looking for it, the office personal reply was " we will reach out to him and have it completed and sent within 48 hours". On Aug 9th I called the technical directly. Both times we confirmed my email address. NO estimate ever arrived! If you are not interested in the work just be honest and say so. Would not recommend based on the lack of follow through with a simple estimate.

We had a totally backed up, plugged sewer line. 2 other plumbing services could not get through the…read moreplug to see where the problem was. It was filled with water. Heiden was able to get it flowing in order to see the cause. The pipe from the basement to the connection in the street needed replacement. They were able to use an underground process that did not disturb any of the landscaping and fixed the problem. They were both efficient and kind. They cleaned up everything. Not inexpensive, but MMSD has a program for pipe issues that does assist with the cost but you do have to use approved contractors. Heiden happens to be one of those contractors. After using them, I know why they are approved. They helped us in an emergency situation and I would highly recommend them.

This is the top HVAC guy I have ever dealt with. Fast, prompt, quality and fair price…read more My dad who is a landlord uses him now and is grateful I discovered them. This company has even not charged me for very simple repairs. Dave is the industries top guy!

These guys love to bash their competition if you don't buy from them. I felt this was very…read moreunprofessional so I chose to take my business elsewhere.

I had them come out and install a new central air unit and a furnace in my house they were very…read moreprofessional and courteous and punctual the even cleaned up their their mess and made my house spotless after they were done and explained everything to me to make sure I was understood everything that they did I would recommend them to anybody thank you again Keith v

I called the office at 9:30 after they ghosted me at 9:00. I was told they were packing their gear…read moreand on their way. They showed up at 11 a.m. - two hours late (after the office lied about their arrival time). They were unprofessionally and sloppy dressed, stuck like cigarettes, and didn't introduce themselves. They just said, "Where's the furnace?" When I remarked they were late, they said they were at another house, contradicting the office admin report at 9:30 a.m. No Work Order. No IDs. No Identification on their truck. They didn't come in ready to work - no flashlight or tools. They opened my bedroom door (accidentally) when pushing the furnace room door aside. They complained that the unit to remove was "too big." Never worked in a mobile home(?). They walked out to their truck - and drove away after sitting in there for 50 minutes. They gave their boss some BS so they didn't have to do the job. When I called their office, I asked to speak to the receptionist's manager, who told me the BS story relayed by "my guys" and said, "This isn't going to go anywhere."

I had seven can lights installed. The ones that are installed are great. However, I also landed…read morewith an extra hole in my ceiling the size of a can light. My guess is that he needed some additional access into the ceiling, but there's no way it needed to be a six inch hole. I was also charged $175 for traveling (the office is two blocks away and their storage is less than half a mile away). This charge was not communicated to me on the front end. I was also charged quite a bit for taking the track lighting down. This charge makes sense, but it should have been told to me on the front end.

They were really nice to fit my small job in on a busy day, but $350 to rewire a light switch…read moredoesn't seem right. $175 an hour + $175 just to show up is steep. Again very thankful they could fit us in on short notice.

My furnace crapped out over the weekend. Had a couple heating contractors give me estimates and D&M…read morewas right in line with everyone else. it wasn't an emergency situation for me, but Karen and her team managed to fit me in the next day, which was greatly appreciated. The install team was top notch and did a very good job install and clean up and remove the old units. Heating and air-conditioning with a humidifier installed in a very timely manner ,one day.

They came out promptly and got our A/C back up and running. It was a simple fix and a reasonable…read moreprice. The house was at 78° and rising so we were happy they were able to arrive in just a few hours from when we called. Professional and polite. Great experience all around. Thanks again.