We needed a level 2 charger for our Audi Q5 hybrid. They did such a good job; exactly where we wanted it & it looks like it's always been there! read more

TLDR: Extremely unprofessional owner. They say you see someone's true character in the face of adversity. I asked for a correction on the bill which was met with gross overreaction, threats and belligerence. I found Andy and Luminosity on Craigslist. I reached out and he was quick to respond via text. I was paying hourly labor and looking for a panel upgrade to 200amp and help running a EV charger to the garage. He was hesitant to come out and see the project so I walked him though the project over the phone. I immediately sent me a list of supplies to pickup which I did. Fast forward to the day we had planned on install. 8:05 am he calls and says the guy he had planned for me is unavailable. I appreciated the call but was disappointed I wasted a vacation day. I moved around my schedule and took another day later in the week. Andy had said I didn't need to be around but I have some aquariums I was worried about being without power and I wasn't told how long it would take. Anyway fast forward to the day installer Eric shows up. Little late but nothing to complain about, it became clear he wasn't given any briefing on the project and we were short many supplies. He made a list and I ran to the store to pickup while he got started. Eric was a good guy, did his best to work with me on doing it right and not cutting corners. It really would have set him up better if someone had come take a look a the project ahead of time. Not long after Eric left I received a text from Andy that I had an invoice. Since I had already bought 95% of the materials it was largely labor time by Eric. After reviewing I could tell he was liberal with the time clock ins. Having security cameras I can tell you down the min when he was here and when he left. This is the text exchange that occurred post invoice review. "I'm gonna ask for a slight adjustment on times since I was here and took notes. " I showed him the noted times and where I was being charged an extra hour ($125) unfairly. Andy's Response "Unfortunately I have jotted down the hours that are in the invoice, and I did you and favor and didn't tack on my time in all of this, material list conversations with you permit filling out and emailing inspection call. My employees gas to and from his house. Every single bit of time spent on your job costs me money. The invoice isn't changing" I was quite frankly shocked at this response. I tried giving him a call that was promptly send to the messaging service. My response "I'm really saddened to hear this response. Lmk when you have time to have a call. " Andy's response "I'm going to cut right to the chase because it aggravates me when it gets to bill time and there has to be a debate and a "call me" so I can jew you down on the bill time. You can pay the bill within a week here or my attorney can mail you the lien notice and small claims notice With the filing fees added on it as well Matter of fact I'm going to have the intent to lien mailed out today before I leave for Florida so your 30 days can start today before filing. Wrong contractor to bill debate with " I simply paid the outstanding bill because $125 is not worth my time or stress or arguing about misaligned expectations. Inspection is not even complete yet. It's clear this money is needed much more by Andy. Followup: Inspector said he called Andy but he never returned his calls. I ended up scheduling the inspection and fixing the issues he found myself. Needless to say I will never be utilizing Luminosity again and cannot recommend this company. read more

Eric & Ray arrived on time and installed a NEMA 14-50 outlet for our EV. It was a difficult job in tight quarters, but they exceeded our expectations. As an older couple, you are concerted about who you let into your home. But our electricians were very personable and made sure things were done the way we wanted. Luminosity Electric is a company we highly recommend. read more

Luminosity Electric - NEMA 14-50 outlet for our EV. - Electricians Near Me

If I could I would give this company zero stars!!! I was scheduled for an 8am appointment with Christian, he texted me after scheduled appointment time and stated he was being pulled away by the Boss for another emergency. I was extremely concerned as I have never contracted with professionals who did not give proper notice when there is an emergency. My 8am time slot was scheduled and confirmed to ensure my electrical issues could get resolved, I took off of work. Christian communicated with me after the scheduled start time, when I simply asked if I could speak with someone who could give me a time frame for arrival. Immediately following my request I was meet with disrespect poor communication and intolerable customer service. Unacceptable, do not use this company!!!! read more

After I write a review you threaten me, shame on you! I tried texting and you never responded after you wanted to charge us another $250 trip fee plus 1 additional hour of labor. I asked Eric to call you so I could ask how much I owed. You told me $410. I also asked you to send me a copy of your invoice. My total on your invoice was in the amount of $410.00 (see attached invoice in the amount of $410.00 NOT $450.00). I handed Eric a check in the amount of $420.00 by mistake. Do you need me to post the cashed check? We hired another electrician to troubleshoot the timer. He found the spring (which sets the timer on & off) was dislodged. The timer would have never worked without the spring attached. It now works. read more

Luminosity Electric - Electricians Near Me

They were quick to respond but then I was notified he never requested a permit. I contacted him and he sent me the permit but charged me an additional $120. I asked what that was for and never got an answer. I paid $75 of the additional charge not realizing the permit had not been paid for. I now have received a letter stating the permit is double in cost because it was never paid for. I lost my job and although a permit is not that costly but because of his negligence, an easy electrical job cost me an additional $195 for something they should have done! read more

I had great experience with Luminosity. Town inspector requested a licensed electrician to do my work. Andrew responded to my job request and sent someone out as agreed to move a ceiling can light, install 2 wall switches and 2 electrical outlets. The best part of them is they charge by the hour without a trip charge. A different licensed electrician I used in the past gave me estimate 4 times more than what Andrew charged so I was surprisingly delighted. I have them cheduled for more future projects as they are now my go-to electricians. read more

Polite but unprofessional, he basically decided he wasn't going to do my job because maybe he warranty company wasn't going to pay enough. I'm not sure but he ran off and left us hanging, never returned any calls after two weeks and didn't deliver on his word of returning calls to schedule and repair the issues. We actually would have paid out of pocket for any costs not covered by the warranty to whichever contractor showed up and followed through but this was nothing more than a waste of time and energy and our money on diagnostic fees. So my grade is 1 because I never got to see the quality of the work because the first impression was terrible. read more

Needed outlets and lights in my garage addition. They gave estimate without "Trip Charge", and were able to do the work 2 days later. Technicians were friendly and attentive to my needs. Finished work promptly and cleaned up work area. Would definitely call them again. read more

An electrician came to assess a socket or outlet that went out in my home on April 10, 2033. The electrician said it was due to wear and tear and he will be putting that on the report and should be covered. Then I get a denial saying it was not due to west and tear. Seem like Choice Warranty is trying to find way to deny and not pay for repairs. What a scam after all the payments I have been making each. I will be finding new insurance if this is not resolved. So ridiculous. I have been calling for weeks as I need a copy of the report that was sent to Choice Home Warranty and no one answers or calls back. It's like they are working together with the insurance company for service appointments to assist on their denial of claims. read more

Do not hire this company! While attempting to fix a few basic outlets in the basement of a property I own, the technician caused an electrical surge that ruined my furnace and caused other damage. Even though the technician doing the repair admitted the damage happened while he was working on the electrical system, the owner refused to be accountable for anything and offered nothing to help fix the problems his technician created. And the owner of this business even called me a liar in response to another review I left People like this get what they have coming to them, just please save yourself the headache of doing business with them. read more