Zero stars would have been better. They charge a $10 service fee to print one piece of paper. That…read morecannot be!

They say they're a second chance employer and they're NOT !!!…read moreThey just keep rescheduling your orientation day over and over until you give up. They'll do anything to look good to get customers.

I would recommend UPS store on Faudree Dr to my friends and family members. They're friendly and…read morevery helpful. I would not recommend the UPS on 42nd it seems they cannot do any returns or anything else or they're just lazy.

Such losers that work here. They never open on time and or don't even show up for work. Rude,…read morestoned and have zero sense of urgency to help customers in a timely manner. This franchise management should be ashamed.

I normally do all my tasks from home to avoid having to go to any UPS/USPS stores because of…read morehorrible experiences I've had in the past but his time I had to physically go to a store because the documents on my home printer weren't loading or printing for whatever reason. This is when I decided it was time to get professional help. I called ahead and spoke with a very polite girl named Ashley. I asked her what the cost and procedure would be to scan 32 pages worth of documents and was quoted in a matter of seconds. I arrived about 30 minutes later than anticipated (my fault/construction/traffic) and was greeted by a team of girls eager to assist me with my issues. I spoke to Ashley, which was just as pleasant in person as she was on the phone, and promptly went to working on my documents. Some of the pages were creased at the corners after trying to go through my printer at home, so she put them in and scanned them from the bottom to the top. Then when it was completed, scanned & simply flipped it over to be right side up. She saved the document to my thumb drive and the file on her computer was deleted for my privacy. The charge was exactly as what was quoted over the phone. I was in/out in less than 10 minutes. I felt so good for having to come in and made a new friend in the process. I will ONLY return to this location for future needs. Ashley and the staff were great. They were energetic & smiling the whole time :) Such a great sight to see especially around this area. I would highly recommend the services this UPS provides. I will no longer go to any other store even if this one is well out of my way because of the service I know I will receive here.

Everyone I spoke to was very polite. They seemed to want to take care of us in line quickly; unlike…read moreother UPS locations I have used.