Store manager Tiffany Brasher is rude and disrespectful. UPS store scanned the wrong item. She told…read moreme to call amazon and tell them I scanned the wrong item. I didn't scan anything. I don't work there. She was screaming at me as I was going out the door. She didn't care the problem wasn't hers.

I find that the employees are very helpful in finding what I need on my cell phone to ship package…read moreback. The lines are very quick and service has been dependable.

No nonsense. Knowledgeable people. Able to handle all of my shipping needs for 5 years now.read more

This place is a gem !!!! They offer sooo many services and they are open until 6pm...... YALL omg…read moresoooo excited about doing business here. Their prices are better than what I normally pay to ship and let's not talk about the variety of boxes they have. So just know if you have an item that needs to be shipped and it maybe shaped a little funny this is the place for you and ALL of your printing, shipping, packaging and mailing needs. Friendly service from an awesome staff. I give this business 5 stars for all of the reasons listed above. Ship local and buy small.

Love this little place, employees always kind and willing to help, never to busy. Just a great…read morelittle place to drop in for stationery, stamps, supplies or to mail/ship something. They offer USPS, FedEx, UPS basically all your major services.

Truly a hometown business feel to these helpful folks. I can have anything shipped there if I can't…read morebe available at a particular shipping time. This business is warm and personable and I feel it truly a safe place to hold or ship my treasures.

Great service! They are knowledgeable, efficient and friendly. Quick & easy packaging and returnsread more

From the owner: Locally owned business that offers shipping, custom packing, packing supplies, suite boxes,…read morevirtual mailboxes, faxing, digital faxing, printing, shredding, gift wrapping, and gift assembly. Ship Lafayette services are for businesses and residential.

Complaint Regarding Delivery Failure - Tracking #1Z1WE1024209387418…read more I am submitting a complaint regarding the handling of my delivery for tracking number 1Z1WE1024209387418. I initially received a notification that the package required a signature and would be delivered March 5, 2026 between 1:00 PM and 4:30 PM. When the package had not arrived after 4:00 PM, I contacted UPS and was told the delivery would occur by 9:00 PM that evening. The package was not delivered that day. The following day, UPS attempted delivery at 2:33 PM, at which time no one was home to sign for the package. When I saw the notice, I immediately called UPS and was told the driver's supervisor would be contacted and that I needed to be home at 6:30 PM for a redelivery that evening. I made arrangements to be home at that time, but no delivery occurred. I then called UPS again and spoke with a supervisor named Rudra, who informed me that the package would not be delivered until the next day, although he could not confirm a delivery time. The system was showing a delivery window of 12:15 PM - 4:15 PM, but there appeared to be no coordination between customer service and the actual delivery operations. This situation required me to adjust my schedule multiple times and potentially miss work based on inaccurate delivery information and commitments that were not honored. Customers should not be expected to take multiple days off work due to unreliable delivery windows and inconsistent communication from UPS representatives. This experience has been extremely frustrating and reflects very poor service and lack of coordination within UPS operations. I would appreciate clarification on how this situation occurred and what steps UPS will take to prevent similar issues in the future.

I rarely need to mail something at UPS and I find this store is closed more than it's open. Highly…read moreunreliable. At least 4 times I'm driven up to find a note taped to the door. Complete waste of time. Avoid at all costs - safe yourself the frustration.

it's something every time I go in this store. Today they had no boxes large enough to ship my…read morepackage. auto parts. Employee suggested I go to Lowe's & get a box. Asked if I did, would they bubble wrap etc. Then she was rude & I was clearly annoying her. I was nice for the record. Then after getting my own boxes, I get charged a huge amount to ship. I will not be back. Horrible service as always

drove up to store at 3 minutes till. I know it was three till because my clocks in car and on phone…read moreare all set to the local bank time. the store was already locked up and the worker walked out of the side door at 2 minutes after 6. in order to be ready to go home from closing a store , and she was alone, it takes more than two minutes. There is no telling what time she actually closed in order to be out of there by 6;02. I mean every light was off, door locked. if you say you close at 6pm, thats 6:00, not 5:55, not even 5;58. but this store was closed up tight at 5:57.

I would like to take the time to thank William, Christian and Lamyra at the UPS store #2070 in…read moreBaton Rouge on Highland. The are top notch in my book. I needed to create a shipping label, email the label to a company for them to send an important document to my husband's business. I don't know if I would have been able to do this without their assistance. I just wanted to say I appreciate them so much. Greg, you have some great employees. The hand holding they did for me was well beyond their job duties. You all are a great team!

The UPS store rock! You can drop off your Cox equipment, your AT&T equipment and Amazon returns…read more Plus you can order prints online. And you can have them pack and ship. Day 1: I actually ordered prints at a different UPS Store but came here (whoopsie). But no matter. The gentleman was so helpful I just had to give him a shout out for niceness. Day 2: I ordered her today and things were ready at 8:05. Awesome service

Hopefully the manager of store 4888 sees this post. My package was packed irresponsibly by one of…read moreyour employees who has no compassion or care for customers or their things. She was very dismissive with no follow up in regards to my claim I requested to submit on December 18, 2024. She either needs training or needs to find another job. I understand holiday times are stressful however, it's just as stressful for all parties involved. Now, I have to replace a $500 chess set because of your lack of integrity and due diligence to die your only job and "pack safely with care."

The Mailman is being a creep. Do your job who ever you are Shannon and leave me alone…read more I make candles , I had 3 boxes come from Miami to sell them out here in Louisiana and this is what I get left from the mail man.