Awesome Service, fantastic value. They could not do enough for me. I ordered Polo's for my staff…read more Quick ,Efficient , Great Product knowlege and Service with a Smile. I would highly recommend the team.

I was in need for a suitcase, and Gabi was very helpful and knowledgeable about suitcases, ended up…read morebuying whole set, wuuld highly recommended Surfers store.

*BEWARE* I ordered a sale item dress that took a long time…read moreto arrive in the mail (postage at my expense). The quality of the garment and fabric was inconsistent with my experience of the label purchased (I own a few from the brand from recent years) and I was unhappy with the dress. There was insufficient information on the listing for me to know that the fabric being used was very different from their usual standard of rayon, the pictures provided gave no indication of the fabric either. For me, the item did not meet description. I wrote to The Freedom State requesting the ability to return the item, as they do not usually accept returns on sale items as per policy. They wrote back with a stock standard response, refused to take back the item. Offered 10% discount on my next purchase, which is useless because I won't ever purchase from them again when there are so so many other online retailers that care about customer satisfaction. The Freedom State = online order fail. I'll be shopping elsewhere in the future.

BE WARNED, boho ladies, and STAY AWAY. Especially with shoes!!!…read morePossibly, when everything is fine with your order, you're sweet and happy. But this is not your regular, perfect customer service place. Oh no. Despite the expensive brands and lovely website pictures. Shame I cannot add pictures of the expensive ($169), popular Chicko boots, which I bought late Sep 2018. After just 5 months, the heel completely opened up, showing some weird paper material inside. This happened after just 5 months of occasional wear (as over the summer in Sydney, so I wore them REALLY sporadically!). End of story: The customer service at the Freedom State is terrible - they emailed back saying that they won't refund/replace, neither did they offer to repair the faulty boots, just suggested lightly that they'd pay 15$ towards the PARTIAL cost of the cobbler's services!!! Part of me was amazed at this brazen unprofessionalism. The shoes that won't even last a whole season with very light wear? Judge for yourself!

They carry a great array of brands & are definitely on point with having current and trendy…read moreswimwear. The associate that was working when I made a purchase was really great. She did a really nice job of showing me matching pieces and a cover up - as well as telling me about how to maintain my swimwear aka trying to sell me the special cleaning detergent. I actually might go back for the detergent at some point. Great sales associate, all that being said I only bought a bikini top (I never wear matching bikinis). I will keep stopping in to see what's new because I think they have one of the nicer ranges of swimwear in the area.

Accidentally came across Organic Babe On Libe Store and what s beautiful baby clothes shop…read more I ordered five items snd rang to see if in stock and Judy answered the phone - much to my surprise I might add and couldn't believe how helpful she was. My baby was crying in the background so hard to hear at times but got off the phone snd thought what great service and then two days later my baby products arrived Will be back again just awesome snd beautiful baby clothes

After talking with a friend and deciding we needed to get away for the weekend we came across this…read moregem! It's only about 45 minutes from the Gold Coast which was actually far enough away to not actually feel like your still at home. It's set right by the beach and in a great location as there is a bakery, newsagency, Woolworth's and restaurants just across the road. It's a nice quiet area too! We had a 2 bedroom apartment with pool views and we weren't disappointed! The hotel provides trollies in the car park so that you only have to make one trip to your room however you do have to return the trollies but that's not bad at all. The apartments are really nice, modern and clean. Lots of space in the living area with nice big balconies that have table band chairs and a BBQ. The it came with a kitchen and it was fully equipped with utensils, pots, pans, oven they even have platters so can you can make up a spread! The beds were comfortable and they had a good range of pillows. You're able to play your hard drive through there TVs! You are able to hire games and DVDs from the front reception and there is also a vending machine there too. They have a choice of three pools and a spa. We spent most of the day lazing on the sunchairs by the pool and it is a really relaxing area to be in. I would definitely go back.

Great place! Clean and comfortable, with loads of space and great views.read more

What a great store for buying gifts! I bought myself a pair of pyjama pants and a sleep tee…read more Great service from the customer service/sales associate who gift wrapped the gift I had bought. Knowing that I was travelling back to New Zealand, she asked me if I would like my pyjama set wrapped in tissue paper. lol! I had to refrain from making an adroit remark. My wife bought herself two sets of sleepwear. Love this place. Not sure if they have P.A in NZ but I'll be looking online to see if anything else jumps out at me wanting to be purchased. Great store space with great presentation. Clean and uncluttered. Discreet changing room for those who don't want to be seen trying on the sleepwear. Great range of sleepwear to suit moderate to expensive tastes. This is not a low cost retailer. All in all, highly recommended. Three out of three thumbs up!

We purchased two recliners from Harvey Norman Bundall for approximately $4000 after waiting a…read moresignificant amount of time for them to be manufactured and delivered. Unfortunately the experience since then has been extremely disappointing. Due to repairs being carried out in our home following Cyclone Alfred, the lounges remained stored in their original manufacturer boxes while work inside the house was being completed. When we finally unpacked them, both chairs immediately displayed the same faults. From the first use there was a loud mechanical clunking noise and the footrest mechanism intermittently fails to elevate properly during normal use. These issues occur on both recliners. A technician attended and acknowledged that the spring mechanism required adjustment. Despite both chairs showing the same faults, the store has taken the position that this is only a minor issue and that a simple adjustment is the only remedy they are willing to offer. In addition, the recliners are extremely uncomfortable to sit in for any extended period of time. They are honestly the most uncomfortable chairs we have ever sat in and we are in our fifties and have owned many different lounge suites over the years. After approximately thirty minutes of normal sitting the discomfort becomes significant enough that the chairs cannot reasonably be used for extended seating. A recliner that cannot be comfortably used for normal sitting or reclining is not performing its basic function and raises serious concerns about whether the product is fit for its intended purpose, particularly for a purchase of this value. During discussions with the store, the franchise owner stated that the footrest behaviour was common and that in his thirty years of selling lounges it is normal for the footrest not to engage properly without adjusting your weight. We found this surprising as we have owned lounges for decades and have never experienced this issue with any recliner we have previously used. The most disappointing part of this situation has been the way it has been handled by store management. Communication has felt dismissive and inflexible, with little willingness to genuinely engage with the concerns raised or work toward a fair outcome. As customers living with disabilities, functional seating is not simply a comfort It directly affects everyday usability in our home and that context did not appear to be taken seriously or even considered during discussions with the store. After waiting so long for the lounges to be produced and paying around $4000 we expected far better quality and after sales support from a major national retailer. Instead the experience has left us feeling that the faults are being minimised rather than properly addressed. Because the store has refused to resolve the issue fairly or provide a refund we will now be pursuing the matter through the Queensland Civil and Administrative Tribunal. This is not a step we wanted to take but we have been left with no reasonable alternative other than to formally dispute the matter and deal with the time, stress and legal process that comes with that. We hope Harvey Norman head office reviews how this situation has been handled, as the current response from the Bundall franchise has been extremely disappointing for customers who simply expected functional furniture and reasonable after sales support

I recently bought a ACER laptop from the Bundall branch. My purchase was with Jarred and the tech…read moresupport was Henry. Both these guys are amazing... the service was great, they explained everything clearly and made sure I understood (I'm an oldy in my 70's) ten out of ten to both of them, they are a credit to Harvey Norman. Christine Corney Labrador 0405116616