PAUL at Ari Diamonds in Layton, Utah has been our "go to" fine jewelry professional for 27 years…read more There's been no need to shop anywhere else! He knows our style and has offered expert advice throughout the years. He is the kindest human and treats us like we're the only customers in the store, even when there are several others present! JAY is our "go to" professional when our jewelry needs to be repaired or altered in any way. He, too, has taken personal care of us -- always sharing a friendly welcome when we're in the store. We feel very fortunate to know these two fine men and would recommend Ari Diamonds to anyone looking for a personal experience when shopping for fine jewelry! TEN STARS!!!

I really wanted a simple pave set diamond wedding band. Something basic but a little shiny,…read morebeautiful, and not insanely expensive. I also didn't want to deal with pushy sales people or being talked into anything else. I tried to go to Shane Co in Midvale, but they had over an hour long wait to meet with a sales consultant! We were driving home when we decided to stop into Ari's in Layton. We told them we were looking at simple wedding bands and they pointed us to the case. They gave us our time to look over everything by ourselves and didn't bother us until we asked to look at a couple items. They were friendly and not pushy at all. The prices were incredibly fair and they were quick to give us a little discount. We purchased the ring and they had it sized for me by the next day. I'm not a huge jewelry gal, but if I ever need something else in the future I will definitely stop at Ari's first.

UPDATE: the company has called me and was very kind. They offered to reund me my money as well as…read moreto find my original watch and try to repair it and send it back to me. I am very happy witht the customer service I have received and will update this review should it get better or worse This place is scrupulous 100%. I first sent my 1986 timex to them a year ago to have it fixed. It had the battery compartment corroded and they said they could fix that. I mailed it in from California after seeing all these wonderful reviews. I paid them over 300$. They sent me back a watch that did not have my original face or back on it. I called them up and they somehow just happened to still have all my old peices and told me they would take care of putting it all back with my original pieces and send it back to me. I tought this was was very odd but sent my watch back anyways after this happened. Wehnit came back it was ticking odd and In a short period of time the watch stopped working and the time could not be changed as that peice they replaced was defective inside. Then they asked me to send it back again. I had them note that last time they kept my original pieces and that this time I did not want any further issues with the stealing my watch from me. I checked on my watch for a minimum of 5 months all the while they kept telling me they had yet to source the pieces to repair their error. Everytime we talked I reminded them of what they did last time and made sure all my original pieces came back on my watch. Well low and behold my watch just came back today and it is not even my watch. Obviously they could not fix their error and opted to just buy a cheap timex watch face and replace it on my band. The difference is striking and the size is not even the same. I kept photos of my original watch when I had first sent it to them and for them to do this to me was absolutely horrifying!!! I mean the only thing I mailed them that was mine that they mailed me back was the band the watch was attached to. I would NEVER do business with this place EVER!!! The first five photos are MY watch and the last two are the watch they sent me back!! Unless you are in their store and wait for your item and watch it be repaired I would NEVER TRUST this place!!! I will edit this if they address my problem in a timely and lawfully fair maner.

Don't use them for watch repair... don't make the same mistake I did. I left a watch with them…read morebefore memorial day. it' now into July. nothing... they quoted me a price to fix it. just called me again needing to triple the cost of the repair and tell me it could take an additinoal 2 months. The initial cost they gave me was after they had opened up the watch an already inspected it. super frustrating experience- communication is garbage. i really don't think the repair center knows what's going on... i speculate they broke something when trying to fix it.

Excellent service...,product quality is worth the cost.. challenge coins still look new when other…read morecompanies' have faded and look crappy.

Bad experience with their employees. He wouldn't return email or phone messages…read more Poor behavior by their employees.