I had a negative experience with another investment house - Michael Boudreaux of Edward Jones was…read morerecommended - I don't have a lot of money, but Mr. Boudreaux treated me as if I was just listed in Forbes. I have every confidence he will do the best he can for me - great personality and competent in what he does - a rare combo these days.

Sharronika Asberry's outstanding initiative in drafting the documents required to complete my…read moreRevocable Living Trust accounts was most noteworthy. She displayed exceptional skill in completing these documents accurately and successfully, which was very time consuming. The Jacksonville's Arlington VyStar Branch personnel were very helpful in assisting me in the completion of this task. She displayed exceptional skill in the completion of this process in meeting all of the administrative objectives. Sharronika's sterling administrative performance in the execution of these duties exhibited her devotion to her job responsibilities and VyStar's customer service mission of excellence to its customers. Great job, keep up the outstanding work.

Just wanted to thank Sheila and Andrew for helping us work through a very tough situation for my…read morefamily with the passing of our mother. I drove all the way from my side of town to this branch due to poor service where I live and the Regency location exceeded expectations. Although branch VP & point of contact Sheila was out of the office; she kindly coordinated with Whitney who connected us with Andrew for an appointment to complete opening trust accounts. Andrew provided the very best service that I and both my brothers have ever experienced with Vystar. Hats off to Andrew for being understanding, asking the right questions and verifying procedures upfront so that we could resolve our situation today. Clearly he understood the assignment and knocked it out out of the park. Andrew is a true professional and excellent example of what members should get when visiting any Vystar branch. Thank you The Arnold Brothers

Adriana is helping me get my finances under control. I had a lot of debt because of divorce lawyer…read morefees and no savings to speak of but she helped me stream line my debt to get it paid off way quicker and now I have money in my savings account! The continued dedication to helping me meet my goals is so encouraging and I am still using her services to save up for vacations! As a single mom of many kids, her organization has helped me immensely!

From the owner: It's time to reclaim your financial peace of mind…read more Hi, my name is Adriana, I run Budget Buddy and serve as a dedicated and detail-oriented Financial Assistant, and I'm here to help you navigate the complexities of your personal finances. I offer a range of services tailored to your individual needs, including: • Budget creation and management • Expense tracking • Bill payment and organization Together we'll work to help you set and achieve your financial goals with confidence. Let's work together to: • Simplify your finances. • Maximize your savings. • Build a secure financial future. Ready to take control of your finances? Contact me today for a free, no-obligation consultation! Invest in your financial well-being. Let's start the conversation!

Communication with the customer! Detailing fully what needs to be done to resolve an osdue.read more

Update in response to Community First: I did call in today 8/11 to try and speak to a manager, as I…read moreSTILL had no one call me after Saturday. I spoke to Jennifer on the express team, who huffed as if I was ruining her day when I asked to speak to a manager. Unbelievable! I wasn't rude or anything but she clearly had an attitude. Then proceeded to tell me that all the managers were tied up in a meeting. Really Jennifer? All the managers at Community First were tied up in a meeting? Cue the circus music. Thanks for your counter offer, looks like I dodged a bullet doing business with CF! I was denied an initially approved loan of $45k with a high income and great credit. After trying to call into a local branch to inquire about an auto loan application (docs needed and time it would take to complete and get a decision), I could only get in touch with the corporate headquarters. They pushed me to complete the application over the phone versus in branch which I did to save time. I completed the application over the phone on Wednesday morning. They said I should hear back by end of day. I didn't. I called back the next morning and they said "great, you're approved for the $45k!" They just needed some additional documents which was just supposed to be due diligence, 2 years tax returns. No problem, I uploaded this by early afternoon Thursday. They said they would be in touch shortly. No response Thursday or even Friday morning. I had to call back and see what the hold up was, to which they said the application was still pending and under review. They were going to reach out to their underwriting department and see if they could speed it up and I should have the final decision by end of day. They close at 7. I called at 6:45 as I still hadn't received a callback or any update on my loan. I've been getting ready to go car shopping all week! They said it still was in review but I could call an express team the next morning. I call back in the morning and they say "oh yes, the underwriters have a counter offer of $30k". I'm shocked!! $30k after getting approved for $45k? They tried to say it was because of the average income over 2 years, but whoever is doing the underwriting clearly doesn't understand 1040 tax returns or self-employed. The goal isn't to try and show the highest income possible (so you can be taxed on that number) but rather any deduction that is used for business should be deducted from the total income. However, the gross income before taxes clearly show a high income, or true income rather in this case and personal income is net of all eligible deductions. Absolutely unacceptable. And then to make it worse, they left my application as pending while they went home for the weekend and I'd have to *hopefully* wait to hear about the results on Monday as no one had called me to update me about the process. I'm ashamed of what community first has become. Vystar has been the worst as they've shown in the past few years but unfortunately, it looks like the service that set Community First apart from the competition is no more. I'm glad I never ended up opening a business account here and definitely never will. That's another thing I just realized: in my previous car purchase, the dealership needed to see my bank statements with a total figure. I was with Vystar at the time and they needed me to come in multiple times for them add up my total deposits for 3 months BY HAND because their online banking didn't have a simple Total deposits or withdrawals metric for statements. I had gone to CF to see if they did and they also didn't have this simple function. To the underwriting team at CF, to your counter offer, I say you need to get more training and do better at your job.

Always good service from the employees. They are helpful and friendly. I wish VyStar would be in…read moreother states too.

Vystar credit union Wabash ave Jax. My name is Susn. I banked here ever since it was the only…read morebranch in Jacksonville over 25 years Since the renovation, remodeling and service changes it has become Sterile and Unwelcoming. I HAVE SLOWLY BEEN MOVING MY MONIES AND BUSINESS TO ANOTHER CREDIT UNION.

If you want Friendly, Honest, Reliable, and Professional solutions to your Personal/Business…read morecredit. Perfect 700 Club Consulting is that place.

From the owner: Here at Perfect 700 Club we help our clients successfully remove derogatory items, assist with…read morestudent loan consolidation, bankruptcy, identity theft, charge-offs, collections, duplicate accounts etc.