Yes Stephen did an excellent repair job on our washing machine drain which had blockage in a…read morereverse installed trap. The cost was very reasonable for all the work and parts needed to correct the plumbing and clean the drain line.

We had Faithco give estimates on preparing a house to sell…read more There were some elements of their estimate that were reasonable here are the parts that were not. A toilet seat wobbled a small amount. The Faithco plumber said it would be $275-$1000 to fix it. I took a look at it and it took me 15 seconds to tighten the nuts at the base of the toilet. The drip tray of an air conditioner in the attic had been collecting water and draining through a pipe for years, which is not ideal! The drain took a path that zig-zagged up and down a bit. They proposed raising the unit to be suspended from the rafters and replacing the pan. I asked why not just replace the pipe, taking a straighter path and he said that the AC unit sitting on top of styrofoam supports was putting at risk of falling. His quote was $2800 to raise the unit. And he wouldn't offer other options even after I questioned each part. I asked another company and they suggested changing the pan for $1500 and fixing the drain for $500. We went with just fixing the drain for $500. We wanted a quote on replacing a 20+ year old AC system. Faithco couldn't find the model number of the unit on the equipment outside but found a 3 ton furnace in the attic so they quoted us (summer of 2025) $13,800 for a SEER 15.2 3 ton unit and $16,800 for a SEER 16.2 unit. Another contractor found the nameplate and showed it to me (a little hard to find but not really, right on the compressor) and saw it was a 2 ton unit (you can tell it's a 2 ton because the model number ends in "24"). The other contractor subsequently quoted us $10,500 for a 2 ton system and $12,800 for a 3 ton system. The other contractor also pointed out that since the house has a 2 ton unit for the bedrooms and a 4 ton unit for the main living space, high SEER is less important, the unit would mostly be used in the evenings, not all day. I had a follow-up conversation with the Faithco HVAC tech and he doubled-down on believing it was a 3 ton unit even though I told him I saw the model number ending in "24". He said, and I recall it exactly because it was so odd, "In this area, we make sure our our compressors match our furnaces." I bit my tongue but wanted to say, "I agree, but the nameplate I'm looking at still ends in "24"". Faithco recommended replacing 3 AC float switches for $225 apiece. Maybe it was me but I couldn't figure out why we needed them. I don't think they tested the existing units but I'm not sure. Soooo, we went with Evans Air instead.

Ryan at Proton was excellent! On time and on budget. Even though it took longer than anticipated,…read morehe did not charge me extra.

I've used Proton for years. From small projects to large commercial, Proton has been outstanding!…read more They are very professional, communicates well, and extremely knowledgeable. highly recommended!

Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

Do not use! The guy they sent installed a gas water heater illegally (right next to dryer vent) The…read morepropane dealer informed us.. Would not call back after multiple calls. After the sixth phone call , he called my husband. back. The ladies in the office were always polite, however.The installer Chris then quits with our $10,000 check in his truck.. No hot water all this time. Then, after a week of calling , the manager begrudgingly sends two apprentices? who install a very precarious Dr.Suess apparatus to route gas line away from vent ..The apprentices /young men installed while mostly on the phone with Dr. Suess?..Meanwhile, stating "We are not sure if we will have to charge you" After we moved the dryer vent (we paid our contractor because we no longer had faith that this company would do it properly)it was reinstalled in an acceptable manner. I waited to review because this company gave the vibes that they would retaliate by some bogus charges . C. Woods technician also set out water heater on continuous VS demand which continually heats the water instead of when on demand-which depletes your gas much faster. There was no conversation about this. I found this company reckless and indifferent to this project , probaly because we are not in an affluent neighborhood and I believe they have some corporate accounts. Luckily, I was able to find the names and emails of the general managers of this company in case they try to send a delayed bill. Just like many established companies, poor attitude/work ethic will eventually run this company into the ground. I will try to post a picture of the original job.

TDP is great! They provided next day service, fixed my problem within a few hours and the price…read morewas very reasonable.

I have used TDP on various electrical needs in our home. A couple of them were unknown to us and…read morewe could have been in danger if they had not found some things we didn't even know were a problem.. We have used a lot of electricians in our 40 years of owning homes but never ones that are as competent, reliable, honest and their knowledge and skills are incredible! Please consider using them before contacting any one else, you will be happy you did!! I'm a super happy customer for life! They are also very reasonable on their prices for the hard and very serious work they do.

We feel totally ripped off. We bought into the outrageous costs thinking they were trustworthy…read more The technicians that came out were SO polite. We even bought into their "Stars and Stripes" membership, which is just a joke. You pay them monthly so they can overcharge you when they come out and upsell you things you don't need. When my husband put marginal review the "owner" posted a response and asked him to call and work things out. He called Patriot and left a message with the lady that answered the phone. She said the boss would call and after 5 days we still haven't heard from them. We called 2 other companies for a 2nd and 3rd opinion and found out the work Patriot said was very important to get done, was totally bogus. We do NOT need to replace the whole duct system, just one piece. We paid them A LOT of money in the last 6 months, and know now we were ripped off. I am not saying their work was bad, but their greediness is way over the top. Shame on you Patriot for treating customers like your ATM.

We've had Patriot out several times for unrelated HVAC and electrical problems since we bought our…read morehouse last year. Been very pleased with their service every time. They sent someone out promptly every time. Diagnosed the problem and fixed it quickly. They always explained the problem in a way I could understand.

Trustworthy, competent, and fair priced. That's the 3 words that come to mind after hiring Zachary…read morefrom Honorable Electric. I needed some outdoor electrical repairs done to restore power at a residence. Zachary provided professional and timely service.. He treated me with genuine respect and communicated clearly. He was organized and worked quickly to resolve my electrical issues. I felt good paying him for his work because his service was outstanding and he was so easy to work with. If I need any electrical work done will go to him exclusively. I highly recommend him for his integrity and professionalism.

Make sure you ask if there is a fee to do a estimate...He want the client to measure and send…read morephotos.

We had our parking lot lights serviced by Daystar. They provided a quote and completed the work as…read morepromised, very professional.

From the owner: About Us Daystar was established in 1996. Terry has been in…read morethe industry since 1979. Working in the commercial, industrial, residential fields in Tyler, Longview, and the surrounding areas. We specialize in: Electrical Design and Installation in East Texas, Generator Systems, and Electrical Safety. All employees are highly trained and state licensed with up-to-date O.S.H.A. Safety & Hazard Communication Programs. Assured Equipment Grounding Conductor Program. Comply with S.D.S. usage & location requirements.